7421 Bonny Oaks Drive, Chattanooga, TN 37421, United States
#71 of 85 hotels in Chattanooga
Guests' ChoiceBased on 164 hotel reviews
6.4Cleanliness
6.9
Comfort
6.9
Location
7.0
Facilities
6.5
Staff
7.0
Value for money
7.0
Free WiFi
6.2
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End of dialog contentReviewed: 24 March 2024
Jackie
United StatesThe air conditioner and refrigerator didn't work. I was told that I would get my deposit back and I didn't. The place wasn't like it was advertised. Not very pleased with that.
My mattress was comfortable. The man at the desk was real nice.
Stayed in March 2024
Reviewed: 17 March 2024
Rick
United StatesIt was advertised on the website that they offered breakfast. No such thing at this place. Very disappointed. It was one of the main reasons we chose to stay there.
It was clean and had some remodeling work done in our room.
Stayed in March 2024
Reviewed: 8 February 2024
Higgins
United StatesThe staff was rude and the room had hair everywhere and I was as made to stay in that room
Location
Stayed in February 2024
Reviewed: 9 November 2023
Rheda
United StatesThere’s no place to walk a dog.
Stayed in November 2023
Reviewed: 30 August 2023
Monica
United StatesWe the fire alarm went off twice. We also could hear traffic, emergency vehicles pass on the road throughout the night.
The man who checked us in was very nice! And we were close to a very good restaurant.
Stayed in August 2023
Reviewed: 6 August 2023
Kelsie
United StatesThe location was a little sketchy. Not a lot of parking available. Bed were SUPER uncomfortable and it was not very clean!
It was a place to stay.
Stayed in August 2023
Reviewed: 1 August 2023
Karen
United StatesStaff
Older man at the counter was very polite. .he helped me so much. The cleaning staff not so much. .they kept rushing us to leave way before check out. They put me in a smoking room because I smoke but I told them I don't smoke in the room with the kids. I go outside to smoke. They told me. No. Go in your room. I said no. I don't smoke inside. He said,your by our laundry door. Which is where the smoking room was. Just always bothering you while your trying to relax. I don't suggest this place. At all
Stayed in July 2023
Reviewed: 17 April 2023
Stephen
United StatesNo breakfast.
Clean. Hamilton Place close. Restaurants and fuel close. Not a bad a value in today's economy.
Stayed in April 2023
Reviewed: 26 March 2023
Danita
United StatesAffordable budget hotel compared to other hotel rates in the area. Receptionist was wonderful.
Stayed in March 2023
Reviewed: 16 November 2022
Jarica
United Statesthe stains on the sheets.
the location
Stayed in November 2022
Reviewed: 18 October 2022
April
United Statesnot enough parking in front
good location
Stayed in October 2022
Reviewed: 16 October 2022
David
United StatesThe website said they had a breakfast included but when I asked the time for breakfast I was told they don't do breakfast anymore. I suggested that they needed to update their website and was rudely informed that they didn't care what the website said there was no breakfast!
Location was convenient. Room was clean
Stayed in October 2022
Reviewed: 10 October 2022
Robert
United StatesLocation
Stayed in October 2022
Reviewed: 28 September 2022
M
United StatesThe shower was slow draining. Breakfast didn’t exist. Front desk personnel was absent in the morning even after ringing the bell
The room was clean
Stayed in September 2022
Reviewed: 21 July 2022
Davis
USARoom was ran down bed spread nasty looking
Stayed in June 2022
Reviewed: 9 July 2022
Jeremy
United StatesThere was supposed to be breakfast and they never was!!!
The price!
Stayed in July 2022
Reviewed: 9 July 2022
Brandon
United StatesCustomer service was unfriendly. The desk clerk couldn’t figure out the reservation and had to call someone else to the room to help. The area reeked of marijuana smoke. There were multiple disreputable looking people hanging around the room doors and walkways. Loud fighting could be heard late into the night in the room next door. We killed a cockroach on our nightstand. The room looked run down and poorly maintained.
Stayed in June 2022
Reviewed: 6 June 2022
Larry
United Statescustomer service wasn't good at all. I had to ask three times for them to come down to check me out and return my $100 deposit. It was as if they didn't want to return the deposit. This took twenty five to thirty minutes. I was totally dissatisfying.
There was no breakfast, the stay could have been better
Stayed in June 2022
Reviewed: 29 November 2021
Habea
United StatesThe room was a smoking room and it was not cleaned properly. It smelled as if someone had just moved out and the room was vacuumed, but not disinfected. It smelled like strong cigarette smoke. The people next door were loud and using profanity and fighting. It was scary.
The price was reasonable. The location was close to our attraction sites.
Stayed in October 2021
Reviewed: 20 November 2021
Rapio
PanamaIt said that breakfast was included in the offer but they dissapeared at breakfast time, no one was there at the reception. No breakfast included at all!!!
The room was clean and comfortable.
Stayed in October 2021
Reviewed: 13 November 2021
Tammy
United StatesBathroom looked like it needed updating and the location.
The updated rooms
Stayed in November 2021
Reviewed: 8 November 2021
Barry
United StatesLocation
Stayed in October 2021
Reviewed: 8 November 2021
Emre
United StatesIt's not the best hotel you can stay but definitely met my expectations.
It is great value for money. It was clean and quiet.
Stayed in November 2021
Reviewed: 25 October 2021
Anthony
United Stateslack of better parking and security
price, location and most important cleanliness
Stayed in October 2021
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