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Reviews of Hilton Garden Inn Ann Arbor 3 stars

1401 Briarwood Circle, Ann Arbor, MI 48108, United States

#10 of 35 hotels in Ann Arbor

Guests' Choice

Review score

Based on 162 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 22 May 2024

    10
    GREAT!!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    n/a

    n/a

    Stayed in April 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Great stay except that in room coffee maker was defective and didn’t work.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was cold

    Kids pool

    Stayed in March 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The breakfast was to be free, and we were charged for ours. So, for a free continental breakfast, I was charged 23$ a person. And there were 4 of us. So I was a little surprised that I had to pay 100$ for a free breakfast.

    Everything, the staff was great; Jamie, our bartender, was amazing! I think the managers name was ( alex ) he was awesome! All in all a wonderful stay.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Great location, newly remodeled.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Alex was very friendly and professional. A great representative for your company.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Great place to stay with a family but expensive for what you get.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not worth the price nor was the room itself

    The room was very clean and the pool was great for my toddler. The staff was very friendly as well.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Medical shuttle participation to the University Hospital

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    simply great I ate at the restaurant and the food was good and fresh the server was nice as well
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything was great

    When I arrived the gentleman at the front desk was so pleasant and welcoming

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Great place to stay, we will return.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure in the shower was very low. We managed!

    Easy access from parking to the Hotel. The hotel was very spacious. Nice and relaxing atmosphere . Had a very good meal prior to attending the hockey game at Yost.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was not worth paying extra for. The breakfast food was horrible.

    The location and staff was great

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Was great got everywhere I needed to quickly. Staff was great. Pool area was great.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location was great next to everything I needed, mall, hospital, food. Great location

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very nice and clean. Customer service is absolutely outstanding, very helpful and accommodating. Will definitely comeback.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and modern! The hotel staff was very professional and welcoming. Great staff!

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Thanks
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Thanks

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in November 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact that I paid the day off our stay through the booking.com app. When we arrived at the hotel they also had to charge me because they didn't receive any confirmation from booking.com that I paid earlier. After several (3) phone calls to customer service asking booking.com to send the hotel a new "virtual card" number, it finally was resolved THE NEXT DAY! This should never happen , be better booking.com

    Location was great! The staff was great, especially the Manager on duty Alexander. I had an issue with billing and he was very helpful!

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Was great, except due to storm, we were limited in TV channels. PBS did not work.
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    TV had problems

    Location

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Non

    Location

    Stayed in June 2023

  • Reviewed: 24 July 2023

    9.0
    Our stay was very good and relaxing.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The property was very clean and the staff was helpful and courteous.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    10
    We'll be back
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean, friendly& helpful people, easy parking, comfortable room

    Stayed in July 2023

  • Reviewed: 15 May 2023

    10
    Will be the first place I look for a room next time I'm in the area
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to detract from this visit

    Very nice throughout, newly refurbished. Surprisingly quiet and well sound-proofed room considering it's next to an interstate. First hotel I've ever stayed at with shades that actually block outside lights

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We loved the pool and the hotel was so clean. The staff was so friendly

    Stayed in May 2023

  • Reviewed: 5 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    That the breakfast wasn't included with the room price!

    Didn't eat the breakfast! The breakfast should have been included in the room rate.

    Stayed in May 2023

Showing 1 – 25

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