16825 Caldwell Creek Drive, Huntersville, NC 28078, United States
#13 of 13 hotels in Huntersville
Guests' ChoiceBased on 122 hotel reviews
5.3Cleanliness
6.1
Comfort
6.0
Location
7.5
Facilities
5.4
Staff
6.7
Value for money
6.4
Free WiFi
5.0
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End of dialog contentReviewed: 15 December 2023
Beal
United StatesHad to change rooms , no heat or pillows in one. Next room no TV remote and water drip/ run in bathroom
Bacon wasn't cooked ,almost raw.gravy to thick
Stayed in December 2023
Reviewed: 13 November 2023
Amilee
United StatesHotel seemed run down inside. Elevator was scary lol. Place was clean tho.
Did not have hotel breakfast. Location was super convenient. Has restaurants so close and gas station. It was great location.
Stayed in November 2023
Reviewed: 13 October 2023
Willem
Curaçaothe room smelled like dogs had been living in it for weeks and their owners had been smoking marijuana for the same period of time. The tiles in the bathroom were all sticky.
Stayed in October 2023
Reviewed: 27 July 2022
Carol
United StatesCoffee was weak. No hot food unless I heated an oatmeal packet.
There was coffee ready
Stayed in July 2022
Reviewed: 28 June 2022
Basel
United Statesold towels, dirty towels. room smells bad
location
Stayed in June 2022
Reviewed: 16 March 2022
Adina
United StatesThe fire detector was dying we had no TV remote. I couldn't get extra towels or wash clothes there was only 1 also the room smelled bad and they tried to fix it but....
The staff was kind and polite.
Stayed in March 2022
Reviewed: 14 December 2021
Jill
United StatesThe smoke detector in my room was missing and the bedside table had a dried white liquid all over it. The walls are also very thin and you can hear everyone in the hallway.
The location was very near where I needed to be
Stayed in November 2021
Reviewed: 17 November 2021
Pamela
United Statestoilet not flushing, overflowing trash cans outdoors
location, friendly staff
Stayed in November 2021
Reviewed: 15 November 2021
Tony
United StatesDoor key pad worked only intermittently. No TV in room. Florescent light above vanity was broken. Room curtains were broken. Easy to hear activity of nearby guests.
Staff was pleasant and helpful. Hotel was in a good location.
Stayed in November 2021
Reviewed: 4 October 2021
Judith
United StatesThe bed was horrible, dent in the middle, almost caving in, got pictures
Location
Stayed in October 2021
Reviewed: 15 August 2021
Kareen
United StatesUnreliable overnight staff. I called ahead to confirm an early check in, I arrive 5 am to find out that my reservation went to “no show”. It took 4 tries to get a clean, unoccupied room that didn’t have the AC leaking.
Close proximity to shops and amenities. Morning staff resolved overnight billing issues. I appreciated a king bed, instead of the typical queen.
Stayed in August 2021
Reviewed: 5 August 2021
Margaret
United StatesMy bed was no t comfortable. The person at the desk did not know what she was doing. I lost something at the hotel and got no help in finding it.
We were able to get a room on the first floor
Stayed in July 2021
Reviewed: 30 July 2021
Darren
United StatesGot there and they spent 45 minutes trying to check me in, part of this was booking.com fault. Finally they just gave me a room. I had to return later to pay. After I paid, they charged two different cards, they charged the card I used to hold the room and my peffered payment method. I spent a total of 1hr 15 min at the front desk.
Not much
Stayed in July 2021
Reviewed: 27 June 2021
Jarod
United StatesStaff was either high or drunk, check in took about 45 minutes. Window was crack. Beds were uncomfortable. Pink mushroom growing on the tub. Pink mushroom!
Location was nice. Lots of parking spaces. Close to stores.
Stayed in May 2021
Reviewed: 19 June 2021
Kenneth
United StatesOlder facility, our room was next to I77 and could hear all night
Stayed in June 2021
Reviewed: 3 June 2024
Vera
United StatesI needed to wash some laundry but their machine was in need of being serviced, but I can't attribute that to the staff. I would say that's more of a company issue. The young lady working the desk at the time was very apologetic as some staff members would not be concerned at all and say oh well, nothing we can do.
The staff was very friendly and were attentive to my concerns. The made sure that any issues that were brought to them, were handled immediately.
Stayed in June 2024
Reviewed: 9 May 2024
Jason
United StatesNo shower curtain gor 2 days. Asked for one and was told curtain was broken...? It's a curtain. Next day they cleaned our room and left door open all day. And no shower curtain or extra towels. Had to get maintenance to bring us a curtain from housekeeping. Front desk person would not get off the phone while I stood there for 15 minutes. So I went back to the room and called from there .he finally answered after 3rd call. Breakfast was horrible. Dry biscuits and no juice and ran out of coffee. Won't stay here again. And I have a month worth of work in Huntersville with 4 guys.
Stayed in May 2024
Reviewed: 25 April 2024
Wayne
United StatesThere was no shower curtain and dirty wash cloth on floor when checked in. Requested a shower curtain and never received.
Location
Stayed in April 2024
Reviewed: 15 April 2024
June
United StatesPeople at front desk. Was put out because we had issues with room. No remote went up 4 times and no help with getting one that worked had to wait 55 min still didn’t have a working one. No heat room was freezing due to cleaning crew left ac on front desk couldn’t help. We used an electric heater we had. Sat and Sunday we were suppose to have free breakfast front desk was put out due to both days no coffee and no juice no sugar no plates and no cups. I had to call them up on both days then they didn’t do coffee correctly it was so light we thought it was tea. Forgot about the room. No trash can
Room was clean
Stayed in April 2024
Reviewed: 8 April 2024
Jabreka
United StatesI didn’t like that I was given a outside room. When I asked about changing to an inside room an option wasn’t given. House keeping never came to change sheets, take out trash , or clean in general. Most of the lightening did not work. Upon departure hotel staff knocked on the door and said I need to leave. No consideration or politeness was given
The location was good
Stayed in April 2024
Reviewed: 17 March 2024
Jada
United StatesThe microwave was a little dirty or it could of been stained but I enjoyed my stay
Didn’t stay for breakfast it was a really nice place to stay
Stayed in March 2024
Reviewed: 13 March 2024
Williams
United StatesFridge was broken and the lady tried to get smart and say "fridge been working and all of a sudden it doesn't work". Well ma'am, it doesn't work. My baby milk is warm and the freezer part is melting. I mean why would I lie...her attitude about it was uncalled for and she was getting smart. The breakfast was nasty, just didn't look clean either.
Bed was comfortable.
Stayed in March 2024
Reviewed: 23 November 2023
Melanie
United StatesThis is an older motel that needs work. You can tell they have tried to make updates but it badly needs more. The elevator was old and had a panel on the inside that was ready to fall off. It made noise and worried me that I might get stuck in it. I had to use my key card about 5 times every time I went in my room to get the door to open. There was a small bug crawling across the basin in the bathroom. It is also near a busy highway and you could hear the Jake breaks on the big trucks all night long. We stayed in a motel right next to this one the second night and didn’t have this problem. We were here because my son was having surgery. Our first day in town we came here and experienced a lady keeping the desk that was so rude we left. My son talked me into trying it again the second night. The men working that night were better but the facilities were so bad I went somewhere else.
It was in a good location.
Stayed in November 2023
Reviewed: 3 November 2023
Latarsha
United StatesThe non-smoking room was on a floor that smelled like urine.
Location and smoking room.
Stayed in October 2023
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