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Reviews of Hotel Carmel 3 stars

Corner of 4th & San Carlos Street, Carmel, 93923, United States

#24 of 39 hotels in Carmel

Guests' Choice

Review score

Based on 88 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    bathroom

    location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Quite location with easy access to town and spots just north and south of Carmel-by-the-Sea.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    While there were several parking spaces, some were pretty tight and there didn't seem to be enough for all guests. Street parking was available, but did require some moving of your car depending on time of day.

    The onsite breakfast was excellent with fresh coffee and mimosas daily. The location was just at the edge of the strip where businesses and restaurants began. This made for easy walking to all the shops yet kept the noise level down.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    We loved the location and the staff! The hotel although older was very charming. Loved the breakfast and the happy hour.
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Older hotel especially noticeable in the bathrooms.

    Very friendly and helpful staff. Loved the location!

    Stayed in March 2024

  • Reviewed: 20 January 2023

    7.0
    One night stay at a sweet hotel, still has a few kinks to work out, but overall enjoyed our stay.
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was on the bottom floor and we could hear every noise from the upstairs unit.

    Very walkable to downtown and the beach, reasonable amenities fee for access to parking, jacuzzi, breakfast and afternoon cookies/sangria.

    Stayed in January 2023

  • Reviewed: 17 November 2022

    9.0
    lovely weekend
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    a bit too pricey for the accommodation provided

    location

    Stayed in September 2022

  • Reviewed: 27 September 2022

    9.0
    Lovely place to stay in Carmel. Beautiful, clean and well located property with everything you need.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    We had a price difference when checking out (which booking later fixed), and although personnel was very accessible and tried to help (they also reduced USD 50 from the USD 160 difference), the situation could have been handled much differently, with less stress, more time and without us feeling hostages of the situation as the hotel could charge us anyway with our card on file. Could have been avoided with the proper procedure at check in.

    Ample and clean rooms. Beautiful property. Jacuzzi was great for relaxing after a long day and food at the bar on the property was great (and so were drinks and service). Loved the architecture and layout of the rooms and outside seating areas.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    the mattress was a bit soft, I have stay d another time in a different room, and the mattress was great. maybe this room has not been upgraded yet

    breakfast is phenomenal. the check in is lovely, I love the location. I will definitely be back

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    Loved every moment-
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was difficult

    The wine and cheese wwas lovely. The breakfast superb

    Stayed in September 2022

  • Reviewed: 25 July 2022

    9.0
    great
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything was great

    Stayed in July 2022

  • Reviewed: 22 July 2022

    7.0
    great location.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    bathrooms quite dated for the price and parking not great.

    breakfast was great

    Stayed in July 2022

  • Reviewed: 20 July 2022

    8.0
    I truly enjoyed the experience, facilities and staff
    • Leisure trip
    • Group
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    just the parking limitation

    almost everything, but the fact parking lot is limited and I had to park my car on the street on the first day

    Stayed in July 2022

  • Reviewed: 25 June 2022

    9.0
    very nice quiet part of Carmel wonderful staff with a delightful breakfast!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    rooms were a bit small -no pool

    clean and updated

    Stayed in June 2022

  • Reviewed: 4 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night

    the parking is limited

    very clean room, confortable beds

    Stayed in March 2022

  • Reviewed: 23 May 2022

    7.0
    soso
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    bathrooms were dated, rooms were small, overpriced, pet fee is insane

    common area was nice and lively. good location

    Stayed in May 2022

  • Reviewed: 27 March 2022

    8.0
    Cozy Inn.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    2nd floor walk up and no one to help with my very heavy luggage.

    Fire place. Comfy bed.

    Stayed in March 2022

  • Reviewed: 23 March 2022

    9.0
    We enjoyed our stay. The hotel had cottage charm with updated decor. Everything was clean. Casual feel which goes for mo
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Although clean, renovated and well decorated, the buildings are a little old. We were on the top floor and the floor by the sink was soft and squeaky. No air conditioning but the average person won’t need it. Just open a window. Floor fan was provided. I didn’t like that the bathroom window was big enough for someone to come thru. The lock was broken on mine. Room 209. My husband would have liked a microwave in the room and a bigger breakfast.

    charming cottage type atmosphere. walking distance to restaurants, shops and beach.

    Stayed in March 2022

  • Reviewed: 29 September 2021

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    They acted like they were doing us a favor to waive our resort fee but the hot tub was broken. They kept sending updated reservations when I hadn't changed a thing. Workers right outside our window started working at 7:30 is not exceptable. It sounded as if they were in the room with me.

    Stayed in September 2021

  • Reviewed: 24 June 2021

    7.0
    Great place to stay in Carmel
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi was empty (not able to use it). Could hear a bit too much from the adjacent rooms (but we had quite neighbors so was really an issue). A bit outdated/old room.

    This hotel has a lot of charm and is ideally located. The breakfast was also very nice. The room was spacious and clean. The shower was so hot (perfect after a day at the beach). While the description says that there isn’t baby crib available, they were able to have one installed in our room.

    Stayed in June 2021

  • Reviewed: 15 June 2021

    8.0
    I would go back, it is a 1.6 mile walk to beach so I got a lot of exercise in.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    I was there for work but also pleasure, I need to be on bottom floor. I should have said something. Hauling laptops and business material up 2 flights of stairs was hard plus a weeks worth of luggage. Next time Alex said she would put me at a ground level. A room that was more quiet. Carmel walls are thin and my next door people were loud, which is not the Hotel's problem but it happens.

    Alex was very nice, and very frindly and helped me with finding a charger. The other lady was always stressed out.

    Stayed in June 2021

  • Reviewed: 2 April 2024

    10
    We enjoyed our stay very much. Food at Brophy's was a nice bonus.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Everything was great...bathroom could have been a bit nicer.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    6.0
    Disappointed
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They put me in a room at the far end towards the street over a room that held the dumpsters. Then at seven something in the morning the dumpsters are being dragged out below us and put in the garbage trucks. It was very loud and literally shook our room. In an hour and a half later, propane truck came and parked right outside. The window was filling the bar across the street. She’s also very loud. I told the staff who were very nice and they said they were gonna have management contact me, but they never did. I reached out to management, but I never heard back , it was like they just ghosted me. I suggested they just don’t fill the rooms on the end on garbage night and there were definitely other rooms available.

    It was very cute and in a good location.

    Stayed in January 2024

  • Reviewed: 4 October 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t Anything Like the photos

    We didn’t we left as soon as we drove in And saw the room

    Stayed in September 2023

  • Reviewed: 30 September 2023

    6.0
    When you travel, you like to stay somewhere like home or better, it wasn’t.
    • Leisure trip
    • Group
    • King Room - Disability Access
    • Stayed 3 nights

    See above.

    First of all, they put us in a handicapped room, which had a sink top, but no bottom it wasn’t a double sink, and there was no room to put anything on there. Secondly, I never thought to ask but this place of air-conditioning since I’m assuming all places do, but it didn’t-it had a little stand up fan and had to keep the windows open for air to circulate all night, which still didn’t keep it cool and we heard everything, traffic, other guests coming and going. So we were hot, and irritated. Finally it cooled down early morning. But the bed was comfortable, and the room was clean. Couldn’t get the Wi-Fi no matter what.

    Stayed in September 2023

  • Reviewed: 14 April 2023

    10
    cozy place, great location, would visit again!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    overall good value

    Room, breakfast, garden area, gas fireplace, bar/restaurant on premises

    Stayed in April 2023

Showing 1 – 25

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