400 Crescent Court, Uptown Dallas, Dallas, TX 75201, United States
#5 of 166 hotels in Dallas
Guests' ChoiceBased on 80 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
8.5
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Michael
GermanyEveryone was up and beyond
Stayed in May 2024
Reviewed: 19 January 2024
Leeanna
United StatesThe pillows are very flat and uncomfortable
Stayed in January 2024
Reviewed: 21 December 2023
Emelyn
United StatesThe floor plan in the Deluxe King was awkward. I didn't like the CLOTH Settee/lounge because it was cloth and had coffee stains on it? I also didn't like the cloth backed chair on the opposite side of the desk. The TV was on a wall parallel to the bed so you couldn't watch TV unless you sat on the yukky stained settee. I didn't have the energy to try and see if the TV had an arm that extended out and rotated toward the bed. The Shower also had someone's black curly pubic hair....it was just missed and I bring all my own cleaning supplies so I did have to clean the shower myself🤷🏻♀️. When I tried to turn the shower on the shower head totally sprayed me because the maid had left it pointed high toward the wall to rinse off the shelf. 😂 I couldn't reach it to adjust it and thank goodness my husband is 6'2" because he was able to adjust it back to normal. The towels are rough. Another strange thing was the coffee station which hadn't been dusted and was kind of icky had some of the Nespresso pods that had the aluminum seal torn off? If I hadn't been so completely exhausted from traveling and surgery I would have asked for another room. Ya know, bedbugs are on the rise and I personally prefer no cloth chairs or headboards. Keelie at the front desk was AMAZING as well as a Black Gentleman who was either a doorman or a Concierge. I loved all the Nobu staff, the hotel lobby was beautiful and the views are amazing. Everything else about the hotel and staff were exceptional. I probably might not come again for a stay just because of the rooms. I am SURE the maid staff are probably o reworked and rushed so I do not blame them. It is just a matter of maybe more attention to detail and striving for excellence.
Everything except the floor plan of the Deluxe King Room.
Stayed in December 2023
Reviewed: 11 December 2023
Trisha
United StatesGreat location. Stanley Korshak’s store, great restaurants and close to many venues We went to a Christmas party at The Network. The hotel car took us and picked us up which was so nice!
Stayed in December 2023
Reviewed: 17 August 2023
Julia
United StatesRoom, Bar in Lobby, Staff, always a pleasure to stay at Hotel Crescent Court!
Stayed in August 2023
Reviewed: 13 August 2023
Keith
United StatesNothing
Wonderful atmosphere and design.
Stayed in August 2023
Reviewed: 20 July 2023
Binto
AustraliaThere were unexpected additional cost outside of what was agreed on booking.com
Hotel and staff were great
Stayed in June 2023
Reviewed: 28 June 2023
Kate
United StatesNothing.
The cleanliness and friendly staff!
Stayed in June 2023
Reviewed: 4 May 2023
Zeba
United StatesNot the hotels fault but the other residents were very loud throughout the night
Beautiful all over
Stayed in April 2023
Reviewed: 14 April 2023
Becky
United Stateswe would not order room service again, unless it came from Nobu. The breakfast we ordered and the other dinner items we ordered were all fairly warm and disappointing.
Beautiful lobby and amenities. The rooms are spacious and clean and comfortable.
Stayed in April 2023
Reviewed: 15 March 2023
Danna
United Statesno issues at all!
amazing decor, staff and location.
Stayed in March 2023
Reviewed: 14 August 2022
Francisco
Mexiconon flaws
excellent service, staff, facilities
Stayed in August 2022
Reviewed: 25 July 2022
Cynthia
United Stateslots of construction surrounding
lovely pool and lobby
Stayed in July 2022
Reviewed: 11 July 2022
James
United StatesThe food by the pool could have been better
Stayed in July 2022
Reviewed: 25 April 2022
Lisa
United Statesthe staff is amazing & the amenities are incredible
Stayed in April 2022
Reviewed: 23 February 2022
Nell
United StatesCoffee and tea service in the room was not stocked.
Great location in Central Dallas. Close proximity to Katie Trail and shopping. Downstairs lobby bar is excellent.
Stayed in January 2022
Reviewed: 23 February 2022
Stephanny
United Stateseverything was beautiful, rooms were comfortable, staff was amazing!!
Stayed in February 2022
Reviewed: 31 January 2022
Earl
United Statesnothing
Angel at the front desk is awesome. He went out of his way to make my stay 5 star! This is the best hotel in Dallas by far!
Stayed in January 2022
Reviewed: 3 January 2022
Michael
United StatesAir conditioner broke on first night, which resulted in a clammy first night sleep, second night toilet would not quit running unless you picked back lid up and set it back down after you flushed it.
First off we were greeted with heartfelt genuine “Hello’s”, then our luggage was taken to the room and unpacked for us. It was the most gorgeous room and very clean, the air conditioner didn’t work properly, so the first night was a tad uncomfortable but they got it fixed. The food was fantastic, the whole mood/ service was impeccable. The toilet out o no where would not quit running so every time we flushed we had to pick the back lid up and set it back down so the water would quit running. It was all around a fantastic stay, if you could remove the air conditioner/ toilet issues I would of definitely given it a 10 star rating.
Stayed in January 2022
Reviewed: 27 October 2021
Karen
United Kingdomclothes did not smell nice after they were dry cleaned…. I think they just ironed them 😔
gym, staff, facilities, Nobu
Stayed in October 2021
Reviewed: 28 August 2021
Renard
United StatesThe place was very nice very quiet the staff was very on point I couldn't see a thing wrong with the room and the one night stay that we had
It wasn't nothing that I didn't like about the place they can use a little bit more of the day in certain places but other than that I see the places remodeling
Stayed in August 2021
Reviewed: 29 July 2021
Plamen
United StatesNice hotel but they charged me for things I didn't use special from your mini bar in the room. So be careful when they give you or send you invoice.
Stayed in July 2021
Reviewed: 11 July 2021
Laura
United StatesFelt a little dated in the room. I think it needs a little remodel. A place can have a sophisticated feel , but still have all the modern tech etc …
Staff was super hospitable and helpful ! Very good location. Clean room.
Stayed in July 2021
Reviewed: 10 July 2021
Justen
United StatesNothing was bad.
Everything was 5 star service from the moment I pulled up! It began with Ray helping me valet park my car, I was assisted with my bags I originally only had the 4th of July booked but I enjoyed my stay so much I had to stay another night. Angel and Tricia made the stay even better by helping with some arrangements for a surprise. Every time I entered I was greeted and also when I was living. Bj even looked up some great local restaurants for us…to be honest everyone listed made my stay feel like I never left home. Thank you all so much for the amazing experience if you come to this hotel ask for Tricia, Angel, Ray, and Bj! Mahalo from Justen
Stayed in July 2021
Overath, Germany
Kibæk, Denmark
St Paul's Bay, Malta
Landsberg am Lech, Germany
Marrakech, Morocco
Leusden, Netherlands
Sant Carles de Peralta, Spain
Folgaria, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content