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  5. Reviews of Hotel Crescent Court

Reviews of Hotel Crescent Court 5 stars

400 Crescent Court, Uptown Dallas, Dallas, TX 75201, United States

#5 of 166 hotels in Dallas

Guests' Choice

Review score

Based on 80 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 4 May 2024

    10
    Perfect-will come back
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Everyone was up and beyond

    Stayed in May 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows are very flat and uncomfortable

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Overall the ambiance and Keelie/Nobu made up for any inconvenience with the room
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The floor plan in the Deluxe King was awkward. I didn't like the CLOTH Settee/lounge because it was cloth and had coffee stains on it? I also didn't like the cloth backed chair on the opposite side of the desk. The TV was on a wall parallel to the bed so you couldn't watch TV unless you sat on the yukky stained settee. I didn't have the energy to try and see if the TV had an arm that extended out and rotated toward the bed. The Shower also had someone's black curly pubic hair....it was just missed and I bring all my own cleaning supplies so I did have to clean the shower myself🤷🏻‍♀️. When I tried to turn the shower on the shower head totally sprayed me because the maid had left it pointed high toward the wall to rinse off the shelf. 😂 I couldn't reach it to adjust it and thank goodness my husband is 6'2" because he was able to adjust it back to normal. The towels are rough. Another strange thing was the coffee station which hadn't been dusted and was kind of icky had some of the Nespresso pods that had the aluminum seal torn off? If I hadn't been so completely exhausted from traveling and surgery I would have asked for another room. Ya know, bedbugs are on the rise and I personally prefer no cloth chairs or headboards. Keelie at the front desk was AMAZING as well as a Black Gentleman who was either a doorman or a Concierge. I loved all the Nobu staff, the hotel lobby was beautiful and the views are amazing. Everything else about the hotel and staff were exceptional. I probably might not come again for a stay just because of the rooms. I am SURE the maid staff are probably o reworked and rushed so I do not blame them. It is just a matter of maybe more attention to detail and striving for excellence.

    Everything except the floor plan of the Deluxe King Room.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Stanley Korshak’s store, great restaurants and close to many venues We went to a Christmas party at The Network. The hotel car took us and picked us up which was so nice!

    Stayed in December 2023

  • Reviewed: 17 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Room, Bar in Lobby, Staff, always a pleasure to stay at Hotel Crescent Court!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Relaxing and sophisticated retreat!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Wonderful atmosphere and design.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Premier King Room - Mobility Accessible with Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    There were unexpected additional cost outside of what was agreed on booking.com

    Hotel and staff were great

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    My husband and I had a great time at Crescent Court! We stayed for part of our honeymoon and found the hotel beautiful,
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The cleanliness and friendly staff!

    Stayed in June 2023

  • Reviewed: 4 May 2023

    10
    Great experience
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Not the hotels fault but the other residents were very loud throughout the night

    Beautiful all over

    Stayed in April 2023

  • Reviewed: 14 April 2023

    10
    Everything but the room service was exceptional!!
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    we would not order room service again, unless it came from Nobu. The breakfast we ordered and the other dinner items we ordered were all fairly warm and disappointing.

    Beautiful lobby and amenities. The rooms are spacious and clean and comfortable.

    Stayed in April 2023

  • Reviewed: 15 March 2023

    10
    amazing!
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    no issues at all!

    amazing decor, staff and location.

    Stayed in March 2023

  • Reviewed: 14 August 2022

    10
    Great
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    non flaws

    excellent service, staff, facilities

    Stayed in August 2022

  • Reviewed: 25 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    lots of construction surrounding

    lovely pool and lobby

    Stayed in July 2022

  • Reviewed: 11 July 2022

    9.0
    over all very good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    The food by the pool could have been better

    Stayed in July 2022

  • Reviewed: 25 April 2022

    10
    we had a great stay at this hotel. Too many compliments to write!
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the staff is amazing & the amenities are incredible

    Stayed in April 2022

  • Reviewed: 23 February 2022

    9.0
    Quick trip to Dallas. Nice lobby to meet friends.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee and tea service in the room was not stocked.

    Great location in Central Dallas. Close proximity to Katie Trail and shopping. Downstairs lobby bar is excellent.

    Stayed in January 2022

  • Reviewed: 23 February 2022

    10
    highly recommended!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    everything was beautiful, rooms were comfortable, staff was amazing!!

    Stayed in February 2022

  • Reviewed: 31 January 2022

    10
    5 star all the way!
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    nothing

    Angel at the front desk is awesome. He went out of his way to make my stay 5 star! This is the best hotel in Dallas by far!

    Stayed in January 2022

  • Reviewed: 3 January 2022

    10
    Remove the facility issues and it was great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner broke on first night, which resulted in a clammy first night sleep, second night toilet would not quit running unless you picked back lid up and set it back down after you flushed it.

    First off we were greeted with heartfelt genuine “Hello’s”, then our luggage was taken to the room and unpacked for us. It was the most gorgeous room and very clean, the air conditioner didn’t work properly, so the first night was a tad uncomfortable but they got it fixed. The food was fantastic, the whole mood/ service was impeccable. The toilet out o no where would not quit running so every time we flushed we had to pick the back lid up and set it back down so the water would quit running. It was all around a fantastic stay, if you could remove the air conditioner/ toilet issues I would of definitely given it a 10 star rating.

    Stayed in January 2022

  • Reviewed: 27 October 2021

    9.0
    great hotel, genuinely 5 star
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    clothes did not smell nice after they were dry cleaned…. I think they just ironed them 😔

    gym, staff, facilities, Nobu

    Stayed in October 2021

  • Reviewed: 28 August 2021

    10
    Exceptional
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The place was very nice very quiet the staff was very on point I couldn't see a thing wrong with the room and the one night stay that we had

    It wasn't nothing that I didn't like about the place they can use a little bit more of the day in certain places but other than that I see the places remodeling

    Stayed in August 2021

  • Reviewed: 29 July 2021

    8.0
    Very good
    • Business trip
    • Couple
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel but they charged me for things I didn't use special from your mini bar in the room. So be careful when they give you or send you invoice.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Felt a little dated in the room. I think it needs a little remodel. A place can have a sophisticated feel , but still have all the modern tech etc …

    Staff was super hospitable and helpful ! Very good location. Clean room.

    Stayed in July 2021

  • Reviewed: 10 July 2021

    10
    Best stay ever!
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing was bad.

    Everything was 5 star service from the moment I pulled up! It began with Ray helping me valet park my car, I was assisted with my bags I originally only had the 4th of July booked but I enjoyed my stay so much I had to stay another night. Angel and Tricia made the stay even better by helping with some arrangements for a surprise. Every time I entered I was greeted and also when I was living. Bj even looked up some great local restaurants for us…to be honest everyone listed made my stay feel like I never left home. Thank you all so much for the amazing experience if you come to this hotel ask for Tricia, Angel, Ray, and Bj! Mahalo from Justen

    Stayed in July 2021

Showing 1 – 25

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