The place is old needs to be updated and cleaned. The carpet and walls were stained ripped up and had dirt in the all the corners. We had phones in out room that weren't even hooked up our bedding had holes in it. The sliding glass door went to a wall. Smelt old and like smoke.

The location was perfect for our trip to Busch gardens.

Stayed in January 2022

No breakfast was available. The location was great but the hotel was a bit rundown and smelled of cigarette was bad.

Stayed in October 2021

Uncomfortable bed. Dirty bathroom. Cigarette smell.

Very close to Busch Gardens

Stayed in September 2021

The fact that room was dirty, our shower had a leak, the sink wouldn’t close properly, the bed sheets were completely dirty, we had to ask for new ones, and the bed was dirty as well there was even a spider on one of the beds.

We liked how close the property was to the park.

Stayed in October 2021

Hotel dirty and dilapidated inside and out. Website says breakfast included, then sign at hotel says there is no breakfast due to COVID-19. I'm not a computer engineer, but I think the hotel could easily announce the correct status of amenities offered. They didn't, and the front desk guy seemed annoyed I was calling him out on the hotel's fraudulent business practices. (the manager gave me %10 off the hotel stay).

Close to Bush Gardens, allowed me to keep car parked there all day even after checking out.

Stayed in October 2021

There was roaches

To have the place be exterminated for roaches

Stayed in September 2021

Cleaner room smells of mildew

No breakfast only coffee. Beds hard as rock sheets have multiple burn holes balcony view is of roof and brick wall.

Stayed in September 2021

Rooms advertised to have a breakfast, it did not. The side of the hotel we were on was dirty and had trash piles around it. The pool had a strong chlorine smell that stung our eyes without even swimming in it.

The room was big and comfortable.

Stayed in September 2021

It was nasty disgusting

Stayed in September 2021

Cleanliness room was not made We did not have breakfast

Location near attractions

Stayed in September 2021

We had a rate of $39 for 5 nights and the. They charged $89 for an additional night. Could not accommodate for one more night. I spoke to Brianna and she said she could. It take payment over the phone and the decision maker never seemed to be around to resolve the issue.

Location

Stayed in September 2021

Smell, floor, bathroom, tub

Bed

Stayed in August 2021

Everything. Would actually like a refund

Nothing

Stayed in September 2021

Security, noise level, random drug users on the property and dark paint on the walls.

Never had breakfast.

Stayed in July 2021

No one would answer the phone when you call the hotel front desk. Not enough staff, was forced to go find a staff member because had no towels in my room. Husband did like that it had a nice private balcony.

No breakfast offered at hotel, bed was not what I reserved and hotel could use some repairs. It appears that hotel was being used for an extended stay hotel. couldn't get a bottom floor room. Also had a homeless man camped out in back of hotel underneath the stairs.

Stayed in July 2021

No breakfast..... Very Hood...... Exactly what you expect of a cheap hotel

The Balcony...... Location to the park & food!

Stayed in July 2021

The toilet didn't want to flush and the water had a bad smell and we had roaches in the bathroom

The air

Stayed in July 2021

It smelled like smoke everywhere. Two police cars were parked in the parking lot looking for someone. Homeless people took shelter outside the lobby door during the rain. The area did not feel safe. Advertised breakfast, but no breakfast. Other motels supplied a bag of breakfast items during the pandemic. Room service was supposed happen every day but I had to request it.

Beds were comfortable.

Stayed in July 2021

No breakfast at all, that was my biggest expectation and said it in the things when booked

It was good to get Bush Gardens park

Stayed in July 2021

I got this hotel because says breakfast included, but getting there we discover that since the beginning of COVID they are not serving breakfast, and the hall smells like marijuana.

The facility to get to Busch garden and there are a lot of options of restaurants nearby

Stayed in July 2021

The whole facility is DISGUSTING! We paid over $130 for a single night in a “non-smoking” room, but yet the sheets & comforters had burn holes some bigger then a quarter. The desks and table were greasy. There was ash on the floor in the bathroom from someone smoking. The bathroom had broken wall tile where we seen roaches come out of. Then to make things better the people roomed next to us had a full on party until 3:30 am. Cars pulled up to their private patio blasting music,screaming, & fighting that the management did nothing about. The next morning we find syringes & needles throughout the parking lot. Also said breakfast was included in the rate and there was no breakfast provided.

The location was great. Only a 2 minute drive to Busch Gardens & Adventure Island.

Stayed in July 2021

My room was dirty and felt unsafe

Stayed in June 2021

when I pulled back the covers one bed had black flake stuff all over it and the other bed had dried blood.. I had to request clean linen for both beds and change everything myself. Underneath the dirty sheets was a very dirty bed protector.. the bathroom floors have black hair all over it and mold on the walls... It was very dusty in the room and for it to be smoke-free all I kept smelling was smoke.

One staff that work there. He was very friendly when we got back from our day I requested extra towels because we only had two in the room and there was three of us. He even brought it up to the room for us..

Stayed in July 2021

everything besides the size of rooms.

Thigs r close by

Stayed in July 2021

Balcony had cigarette buds and empty beer bottles on the roof visible from our balcony. Leftover food was found in our microwave.

Close to Busch Gardens. Bathroom was nice

Stayed in June 2021