190 East El Camino Real, Mountain View, CA 94040, United States
#12 of 20 hotels in Mountain View
Guests' ChoiceBased on 98 hotel reviews
7.7Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.9
Staff
8.5
Value for money
7.8
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 March 2024
Oleg
United Statesinternet was not great
has kitchen
Stayed in March 2024
Reviewed: 19 March 2024
Queenie
United StatesNone
Near my work place, it has a kitchenette
Stayed in March 2024
Reviewed: 4 January 2024
Jones
United StatesBreakfast, recliner
There was no breakfast! Location was ok.
Stayed in December 2023
Reviewed: 2 November 2023
Sajaporn
United StatesThe bathtub is not working, we can’t plug bathtub drain
It’s very nice to stay here, close to downtown and grocery store. You can cook here but need to ask for kitchenwares also cups and coffee maker
Stayed in October 2023
Reviewed: 30 October 2023
Debanjan
United StatesThe location is very good.
Stayed in October 2023
Reviewed: 22 September 2023
Harrison
United StatesBathtub not working after 14 hours of work shift.
Not like Zico next door.
Stayed in September 2023
Reviewed: 13 August 2023
Terry
United StatesCould of had more dinner wear.
Parking available and friendly staff during my stay. Shiva and his crew were awesome.
Stayed in August 2023
Reviewed: 5 July 2023
Michelle
United StatesNo elevator
Great locatio. Very clean and basic
Stayed in June 2023
Reviewed: 29 May 2023
Michelle
United Statesfor its purpose I found no dislikes
very spartan but meets needs
Stayed in May 2023
Reviewed: 1 February 2023
Karan
IndiaSome amenities were had some small issues like Microwave door was not shutting properly. They would have fixed it but since I had no use of microwave so I was also not bothered by it.
You have amenities to make your own breakfast, dinner etc and it felt like staying at home rather then hotel.
Stayed in January 2023
Reviewed: 4 June 2022
Mary
United StatesEverything was fine as far as I'm concerned
I like the easy access to the freeway. I would stay there again
Stayed in June 2022
Reviewed: 28 May 2022
Barbara
United StatesWe were in a room right next to the freeway, and the door’s weatherstripping was not installed correctly, so let in a lot of noise. Also the shower curtain rod was mis-installed, so the shower curtain could not effectively keep water in the shower. we used extra towels to keep the water in check.
Proximity to El Camino hospital and to the Stevens Creek trail. Also that they accept pets
Stayed in May 2022
Reviewed: 28 May 2022
Barbara
United Statesit is right on the freeway so pretty noisy. We appreciated they gave us a room towards the back of the property to minimize the freeway noise but we had a very heavy, restless guest directly upstairs. I’m surprised these days there is not better air gap and insulation between floors and adjacent rooms. Next time we’ll try an upstairs room
proximity to El Camino hospital and to the Stevens Creek trail. Appreciated the pet friendliness also
Stayed in May 2022
Reviewed: 14 October 2021
Radine
United StatesWe didn't know that breakfast was only "continental" but very grateful for already made coffee and OATMEAL!!! One of our room cards didn't work in the middle of the night, Room 321.
Breakfast was minimal but good. Thanks so much for the Oatmeal!!! We are adding another night because it is quiet and comfortable. Thank you for the convenience for those working at The Shoreline Ampitheatre.
Stayed in October 2021
Reviewed: 13 August 2021
Leticia
United StatesLocation I missed the entrance 3 times before I finally made it.
Staff very nice and helpful.
Stayed in August 2021
Reviewed: 23 July 2021
Leah
United StatesThey are doing construction on some of the rooms, and they were making so much noise with their drills and such.
The fact they are pet friendly, and they have a kitchenette is great. Bed is comfy, clean.
Stayed in July 2021
Reviewed: 19 July 2021
Sharon
United StatesThe staff was pleasant. The room we stayed in had new floors, kitchenette and new bidding. The kitchenette stove took a while to heat, but worked. Not too much space on kitchen counter, but they had a desk that was worked fine. We left items and when we called they said they'll mail them. Kids enjoyed the stay.
Stayed in July 2021
Reviewed: 4 June 2024
Richard
United StatesDid not get breakfast.
Stayed in May 2024
Reviewed: 28 March 2024
Sang
United StatesIt was noisy all night because of the highway. And worst and smallest extended stay American hotel I have ever stayed over the country.
Stayed in March 2024
Reviewed: 22 March 2024
Tania
United StatesThe room was incredibly filthy.
Stayed in March 2024
Reviewed: 11 December 2023
Ana
United StatesClean rooms. Location is great. Not to far from downtown mountain view. Staff is friendly.
Stayed in October 2023
Reviewed: 16 November 2023
Xue
United StatesBED BUGS! I HAD BUG BITES ALL OVER MY BACK. DO NOT STAY HERE.
Price was okay.
Stayed in November 2023
Reviewed: 26 October 2023
Steve
United StatesNothing
Everything
Stayed in October 2023
Reviewed: 25 October 2023
Omari
GhanaBreakfast was very light
The he rooms were clean
Stayed in October 2023
Düsseldorf, Germany
Zblewo, Poland
Rovinj, Croatia
Solomons, USA
Galway, Ireland
Chongqing, China
Kiama, Australia
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content