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Reviews of Greeneville Inn And Suites 2 stars

1790 East Andrew Johnson Hwy, Greeneville, TN 37745, United States

#5 of 9 hotels in Greeneville

Guests' Choice

Review score

Based on 165 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.0

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 May 2024

    7.0
    Clean and affordable. New paint and flooring great. Could use new furniture and drapes. Friendly staff.
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Old furniture

    Close to where I was going. Affordable clean

    Stayed in May 2024

  • Reviewed: 23 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Floors of room had not been cleaned. Bathroom door didn't close and needed to be sanded and painted. Outside doors from interior hallways to outdoors were left open and unlocked creating a lack of security.

    Staff was very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    5.0
    We had 5 rooms so the price was great. Nothing too horrible but would stay somewhere else next time.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Floor in room was dirty, the premises needed cleaned. Area outside of room was dirty. Exterior and interior of doors was dirty. Shower drain had fallen apart. Ac vent was filthy. Furniture in room was old and stained.

    Location and can't beat the price. Check in lady was nice and accomidating.. Nice bedding and mattress protector. Room needed new pillows you can tell there's been an attempt to fix up the rooms. No coffee pot in room. Hard floors and newer countertops. Still has old bathtubs and very old furniture. A bit more maintenance and cleaning and could be a lot nicer stay.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Convenient loc, reasonable rate, friendly attendant at sign in.
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights

    I know its a spread out configuration but it took 5 minutes with both the tub and sink running the hot water to get hot water. Shower head, not great pressure.

    Stayed in March 2024

  • Reviewed: 3 February 2024

    5.0
    Not good
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It just seems to be very outdated and there wasn’t a breakfast

    Nothing

    Stayed in February 2024

  • Reviewed: 29 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    Joining room

    Comfortable spacious

    Stayed in January 2024

  • Reviewed: 7 December 2023

    5.0
    We paid for 2 nights but only stayed for 1 becauseof the above complaints.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable. The outer cover of the bed was dirty. The floor left our feet black. The toilet leaked, running water across the floor.

    The staff was very nice.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    No problems
    • Business trip
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Everything good

    Stayed in November 2023

  • Reviewed: 19 November 2023

    5.0
    It worked. Overnight stop was it. Wouldn’t plan a vacation in the area and stay again.
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    Dated. Non-smoking room clearly has been smoked in. Emptied two cans of air fresheners to kill the smell.

    Close to Brights Zoo

    Stayed in November 2023

  • Reviewed: 12 November 2023

    6.0
    Great location and good value
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed felt like sleeping on a slab of concrete but all in all it was a good place to stay

    The location was great

    Stayed in November 2023

  • Reviewed: 10 November 2023

    5.0
    You get what you pay for.
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Upon checking in I had to give them an additional $100 to hold. After already paying for the room on Booking.com. They gave it back upon checkout but I had to go get them money because my card wouldn’t work. Then walking in the room, it was decent. When using the toilet it wouldn’t flush. I got woke up early because something was biting me. When I pulled the covers back there was a bedbug. That I really didn’t like!

    The staff was super friendly. The property was quiet.

    Stayed in November 2023

  • Reviewed: 2 October 2023

    5.0
    Did the job. Good value.
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    No coffee pot in room

    Location. Cleanliness

    Stayed in October 2023

  • Reviewed: 28 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shady place. Outdoor security sliding doors were stuck in the open position my entire stay. Bathtub didn't drain. Partly because the stopper didn't stay up. Not enough towels. One had brown stains on on it.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice if this motel would have had breakfast.

    I liked that my room opened to the inside of the motel.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    5.0
    Stay wad ok
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Stayed in August 2023

  • Reviewed: 11 July 2023

    7.0
    Appreciated the savings, but wanted room much cooler
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room never cooled to a comfortable temp w ac set on 60 degrees the entire time, we both slept hot in separate beds. Bath fixtures needed addressing.

    Clean and updated decor

    Stayed in July 2023

  • Reviewed: 5 July 2023

    5.0
    There wasn’t many people staying at here. I’m sure they could’ve put our room together.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room couldn’t have been further apart. Didn’t seem to be anyone in the rooms next to ours. They just was no way to changed to rooms that where booked. The internet indicated 10 miles but it was more like 20. The mattresses was badly broke down.

    No breakfast

    Stayed in July 2023

  • Reviewed: 31 May 2023

    5.0
    Traveling through
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night

    Had to park car and trailer in a parking lot next too complex. Commode was stopped up. There was no Breakfast, and worst of all NO COFFEE!!!!!!

    Bed was nice. Room was nice. Had to park car and trailer next to complex. The commode was stopped up.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    Pleasant enough.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The exterior was fine and the room was good, but the common space after the reception area and until you walked into the room realllllly needed some work. The door was broken, the handrails did not feel safe. No elevator that we ever found. The hallway was about 100 degrees because the rooms have HVAC that vents to the hall. It was only 60 degrees outside, but so hot in the hallway. I can't imagine how that is in the summer time.

    The location was good. We didn't eat the breakfast -- frankly, I forgot about it. The room and the bathroom felt very clean except that the remote was sticky. We even cleaned it with our own wipes and it was still sticky so probably just sticky from being cleaned, but still...ewweee. We put it in a clear plastic bag so we wouldn't have to touch it.

    Stayed in May 2023

  • Reviewed: 14 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no breakfast no pool broken door to walking into hotel And there was no hot water only warm n it took 20 mins to get to warm

    The quietness

    Stayed in April 2023

  • Reviewed: 10 December 2022

    6.0
    little recommended
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is really in very bad condition. the rooms have very particular aromas, the pipes are clogged, the water faucets are loose, and to top it off, there are cockroaches

    the location is super good, there are many things nearby

    Stayed in December 2022

  • Reviewed: 28 September 2022

    5.0
    Good for a shower and bed at a reasonable rate.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Window looks out on hallway which has bright lights on all night. The exterior doors at either end of the hall were open all night. No towel bars Common area carpet is dirty.

    Reasonable rate, bathroom was clean.

    Stayed in September 2022

  • Reviewed: 27 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was green

    Room was nice

    Stayed in July 2022

  • Reviewed: 4 July 2022

    6.0
    It was good enough for our 3 day trip.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room could have been a little more updated. The A/C kept shutting off and on.

    It was okay! It was clean and really all we needed. It could have been a little more put together and updated but other than that it was a nice stay.

    Stayed in July 2022

Showing 1 – 25

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