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Reviews of Extended Stay America Suites - Los Angeles - LAX Airport - El Segundo 2 stars

1910 East Mariposa Avenue, El Segundo, CA 90245, United States

#14 of 14 hotels in El Segundo

Guests' Choice

Review score

Based on 174 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.0

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    6.6

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 4 May 2024

    7.0
    Nice stay for the Price
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    There was no coffee maker in the room and had to wait for one to become available. Really? Are they that expensive?

    Room was good size and the location worked well along with the price.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    5.0
    Passable
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location location and location

    Stayed in April 2024

  • Reviewed: 11 March 2024

    6.0
    It's told by an employee that booking.com is the only one that has the most problems with reservatio
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    You didn't honor my Reservation, you gave me a give me a bookie number. And I was told I could Check-in at any time when I put a special request. Check the time between 12 AM and 2 AM in the morning. You took my money and I had to put the room on my girlfriend's card. And I still haven't received any money back from you or the hotel. And it's gonna take once I do receive what you will. Whoever does releasing it's gonna set seventh 10 days before I get the money back in my account booking.com yeah? booking.com is sorry.

    I like to know why booking dot com took 300.00 of my money and put a hold on it so I couldn't check in to my room at 1:30 am Saturday morning . So it's been 2 days and you released the money to the hotel and know I have received my money back from you or them

    Stayed in March 2024

  • Reviewed: 8 March 2024

    6.0
    It`s kind of ok.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The room was not very clean... Kind of annoying though that you have a kitchen in the room, but you have to get the stuff from the reception.

    I liked when I did not have to spend another night there. Way too expensive for what you get. Altough it was nice that they had washer and dryer available.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    6.0
    A quicky stay 5/10
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    I didn't like that my rooms tub was old and rusty like.

    I am a frequesnt traveler so I know what to expect with certain chains of hotels. This was a quick 1 day stay so I chose to stay here over the Holiday Inn closer to the airport. When I 1st got there, I got a room with a faulty door so I couldn't get in my room in the pouring down rain... I really didn't appreciate being given a room with a "recently" fixed door but I was tired from the plane ride and just wanted some sleep.

    Stayed in March 2024

  • Reviewed: 29 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    The noise, if you have neighbors above you, you hear their steps and almost everything

    The location, price and parking fee

    Stayed in January 2024

  • Reviewed: 17 October 2023

    7.0
    Good
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smoke alarm was beeping the whole night and our neighbor seemed to be living there they were a bit loud and nosy they questioned me on everything esp abt the car we drove saying why do we have an expensive car made us uncomfortable they also had a dog

    Location

    Stayed in October 2023

  • Reviewed: 11 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Didn't eat

    Stayed in September 2023

  • Reviewed: 20 August 2023

    5.0
    Family visit
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in July 2023

  • Reviewed: 1 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old carpets bad smells old appliances bugs seen at property smoking smells in non smoking rooms. Needs to get rid of carpet

    Location and price

    Stayed in June 2023

  • Reviewed: 28 July 2023

    7.0
    For the price it is what it is its a older hotel but i would stay again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Easy to find right next to restaurants and a grocery store

    Stayed in July 2023

  • Reviewed: 22 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s was in area I needed.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    6.0
    Not the best experience, this time around!
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Well, I've stayed there more then once, I usually get a nice room with a table. If I'm at Culver City or El segundo locations, I usually get great rooms. But, the 1st problem I found out I booked for friday, my booking changed from friday to weds and was about to be charged $166.00. Still checking to see if that gets removed. I thought, made a mistake, but found out someone changed my booking from Friday -Sun to Weds-friday. So confusing but handled. I then get there, and I noticed it was alot of people there, granted this is fathers day. But, Ive been there on holidays and the vibes was off. I was followed a few times, Young guys were watching to see what room I was in, I even saw them come near, my window and stare in. I thought they had security, but maybe they eliminiated them to cut cost. I get there, an I was so shocked they gave me a room with no table no chairs and I had work on a laptop and remote equipment to work on and I literally had to ask for a new room. Got the room, I get there and the remote control doesn't worked, but the young lady helped me right away. It wasnt too much of a disaster, because the young lady on friday that helped me, was very patient and calm, for that I appreciate her professionalism. As, I exited, I felt like im being rushed out of there. I asked the young lady who helped me on Fri if I can chk out at twelve condering the room and remote situation. I assume there was a note immediately put in. Nope! I got a woman who was a bit aggressive, about me checking out and I had to explain to her it was 12 noon. Before her, the cleaning woman asked if I was checking out. That was too much, my anxiety level went up and I didn't get to really rest and comfortably leave. I've spent thousands staying at this place and love giving good reviews. But, this time was bad and I'm gonna stay away for a while, in hope sthis location gets it together.

    The young lady that helped, me friday night,was great! It's in a great location and convenient to everything. Grocery stores, restaurants and gas stations.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    not cleaning

    location

    Stayed in June 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast sucks. Please add yoghurt and pastry options.

    Easy access to local amenities.

    Stayed in May 2023

  • Reviewed: 24 September 2022

    5.0
    Good last option
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    "Breakfast included" is a lie, coffee bar and cereal bar at reception is all... Rooms had no isolation, u could heard everything from outside

    It was clean, few spiders but i guess that is because the area. Staff was friendly

    Stayed in September 2022

  • Reviewed: 3 January 2022

    7.0
    adequate
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    dirty floor, clothes in the drawer not mine

    quiet

    Stayed in December 2021

  • Reviewed: 2 January 2022

    7.0
    I think things should be more monitored
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy a little sketchy many people around too many people staying in one room crying kids screaming kids

    The only thing I liked is the location. Some staff helpful.

    Stayed in January 2022

  • Reviewed: 5 December 2021

    6.0
    this is a good place to stay if you need a room to stay for a few days
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    there was no water pressure in the shower.

    it was nice and clean

    Stayed in December 2021

  • Reviewed: 6 November 2021

    7.0
    good stay
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Staff should clean once a week in the rooms

    Location is good, quite room good for sleeping

    Stayed in October 2021

  • Reviewed: 18 July 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms are outdated. Had to change rooms 3 times. 1st rm wreaked of cigarette smoke, eventough its “non smoking”. 2nd rm., microwave and stove was rusty and did not work. 3rd rm. had a few updates and was cleaner. We were told it was being held for someone else who didn’t show up. Staff was great! NO breakfast was offered (not even a bag breakfast). But breakfast is advertised. The only thing we liked was the location.

    Stayed in June 2021

  • Reviewed: 16 May 2024

    1.0
    this place is disgusting and left my traveller feeling unsafe and unable to stay at this location.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    This place is not safer for any international traveller. Homeless people were sleeping around, there were rats running around. The attendant wasn't happy to let the traveller in as they arrived late.

    Nothing.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    1.0
    Never again.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too many things to lists. Literally.

    I asked to stay on the 1st floor, they accommodated me.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was dirty.

    Stayed in April 2024

Showing 1 – 25

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