Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. Palo Alto hotel reviews
  5. Reviews of Comfort Inn Palo Alto

Reviews of Comfort Inn Palo Alto 2 stars

3945 El Camino Real, Palo Alto, CA 94306, United States

#34 of 37 hotels in Palo Alto

Guests' Choice

Review score

Based on 473 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 5 May 2024

    7.0
    Love the price and location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Room was smaller than expected but overall it was a good price for the cost.

    I enjoyed the bed, price, breakfast, free parking, and staff.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Not impressed.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room had wallpaper coming loose, an outlet without a cover and seemed in disrepair.

    Price and location were good.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Change carpet to old, and super duty .

    Break fast 👍 good!😊,

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    It was pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Location

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was supposed to be included starting at 6 am, but was not available at 630 am and would not be ready for an additional 20 minutes. Had an early morning appointment at Stanford and was unable to eat prior to appointment as planned

    Price & Location

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Reception staff need to get along. Stop messing around with guests requests. Not fair to guest
    • Business trip
    • Solo traveller
    • Business King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff need to be on the same page with requests ftkm guests then maybe ratings will go up. Need to update the breakfast menu 😋 need cottage cheese instead of yogurt.

    Free breakfast and Kathleen and ragi's assistance very helpful and professional. Blueberry waffles are sooo good.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    great value for that location!
    • Leisure trip
    • Solo traveller
    • Business King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    decor a bit dated

    very clean, great breakfast included! good location. nice staff

    Stayed in February 2024

  • Reviewed: 18 January 2024

    6.0
    If you are ok with not having a nice cup of coffee in the morning, than it is nice place to stay
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The breakfast was poor

    Location, the room was fine

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    It was convenient and tho not at all posh, the room was spacious and very comfortable.
    • Couple
    • Business King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The facilities are good except not much room at breakfast as it’s in reception, not much for vegetarians but the basics were appreciated

    Large comfortable room with good bed

    Stayed in October 2023

  • Reviewed: 22 December 2023

    7.0
    I would stay here again.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Peeling wallpaper . Place needs updating.

    The beds were wonderful and so was the cleanliness. The breakfasts were fine. Towels and abundance great.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Had limited choices given made the reservation 2 days before travel. Bed was comfortable. Room clean
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Very noisy. Near a train track with trains all night and could easily hear guests in the next room.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, my son's MRI appointment was at 7:00 am. We weren't able to have the continental breakfast we got back around 9:20 a.m., and we mentioned our situation, and there were 10 minutes left, and we were denied breakfast. Therefore, we had to go and get breakfast somewhere else and spend additional money to purchase money for my family. It might be petty, but our son has been chronically ill for the last 22 years due to a liver transplant. We come from Porterville. Therefore, we tend a lot of money for gas, food, and hotel rooms.

    Close to my son's Stanford MRI facility.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    We had a nice stay & we made the appoiyon time. Great blueberry waffles.
    • Couple
    • Business King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wallpaper lifting off walls, blow dryer weak

    Near Stanford, food. Nice breakfast with great blueberry waffles. Front desk staff - great! Microwaves & fridge!

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room Accessible
    • Stayed 1 night
    • Submitted via mobile

    More choices on breakfast

    Few choices for breakfast

    Stayed in November 2023

  • Reviewed: 8 November 2023

    6.0
    Good, practical place to stay but rooms need some updating
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I’ve been coming to the comfort inn for years and this time the rooms just looked a little tired and in need of updating, with peeling wallpaper in several places. I’d recommend a room in the back as the traffic is noisy in the front of the hotel.

    Location is great. Breakfast is very convenient and has good options.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable beds. Great location for Stanford.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    It was okay.
    • Couple
    • King Room Accessible
    • Stayed 1 night
    • Submitted via mobile

    A carpet was very dirty and also a toilet was too high.

    It was only five miles to Stanford Hospital.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The wallpaper was peeling, low water pressure, sink drained very slowly. I thought the room needed to be updated.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Nearly perfect place to stay!
    • Leisure trip
    • Couple
    • Business King Room - Non Smoking
    • Stayed 1 night

    Our air conditioning unit did not work. It just blew air, even at the coldest setting. Fortunately, it was not summer hot, so it was tolerable. But had it been any hotter outside, we'd have asked for a room change.

    Really, this Comfort Inn is the best place we've stayed, and we've stayed in many hotels in the area. Two things in particular stand out. First, the gentleman at the desk. I wish I knew his name. All I can say is that he has a mustache. But he was very friendly and very helpful, and he has always been that way. That's a great welcome to guests. Second, the breakfast is always the best of any hotel we've stayed at, and in itself worth the stay there. We also took note of the upgrading they did to the door locks, with the new tap feature instead of inserting the card into the locking mechanism. Also, the new paint job they are doing to the exterior looks great!

    Stayed in October 2023

  • Reviewed: 11 September 2023

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Nothing

    This is a budget hotel but knew that when I booked. As out sightseeing all day I just wanted a bed and some breakfast. This delivered. Very clean. Excellent staff. Yeah it’s dated but it was clean and suited me. Breakfast more than enough. Have booked to stay again at the end of my holiday.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    ok - not great - needs updating
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 5 nights

    old bed poor lighting breakfast was poor - like a minimum effort

    location is great quiet - no noise parking lot clean - mostly empty

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Conveniently located property
    • Leisure trip
    • Couple
    • Business King Room - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast could have been better. It is repeat on all days & is boring

    Good spacious room

    Stayed in August 2023

  • Reviewed: 31 August 2023

    6.0
    I needed a place to stay near a surgery center due to the anesthesia. This worked well for me.
    • Business trip
    • Solo traveller
    • Business King Room - Non Smoking
    • Stayed 1 night

    The property's fit and finish needs to be improved (e.g., previously torn wallpaper)

    Quiet and efficient.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    7.0
    Cheap and cheerful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit tired. carpet, furnishings and mattress needs refreshing

    Good location for our needs. Quiet off the road. Plenty to eat in the morning

    Stayed in August 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: