2200 Empire Avenue, Burbank, CA 91504, United States
#22 of 23 hotels in Burbank
Guests' ChoiceBased on 447 hotel reviews
5.5Cleanliness
6.1
Comfort
6.2
Location
7.7
Facilities
5.8
Staff
7.0
Value for money
5.8
Free WiFi
6.6
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End of dialog contentReviewed: 16 April 2024
Claudia
United StatesStaff in a bad mood. (receptionist)
Stayed in April 2024
Reviewed: 9 April 2024
Castillo
United Statessome utilities inside the room like the heating iron didn't work, there were not enough towels and bathroom supplies, there were roaches and the walls and floor weren't clean (drawings and writing on the walls and red or black paint on the floors and gum), there was no breakfast in the morning and the coffee didn't taste right.
The air conditioning/heating worked, and the area we were in was enjoyable.
Stayed in March 2024
Reviewed: 8 April 2024
Jerry
IranThe 2 day I was given a much better room but unfortunately I was charged an extra day for 128 us dollars but the manager said that I was not even tough I showed them that I was charged 3 times instead of 2 nights
Stayed in March 2024
Reviewed: 8 April 2024
Jerry
IranI actually beat charged one extra night and still have nut gotten paid for the extra charge very upset and uncomfortable
Stayed in March 2024
Reviewed: 8 April 2024
Chidiche
United StatesThere wasn't a remote in my room for the TV. Also, I did not feel like there were enough towels or toilet paper in the room.
I liked the size of the room, the amenities and the privacy of the room that I selected for my stay. I also enjoyed the proximity of the hotel to other businesses like Target and Walmart.
Stayed in April 2024
Reviewed: 1 April 2024
Harris-brooks
United Stateseasy to check in, but once we got to our room, there’s only two towels. The door was very sketchy about keeping locked. We went and asked for two more towels and a wash rag. They didn’t have any clean I was told buy one of the staff members. they gave me two hand towels and two wash rags I put one of the hand towels on the floor in the shower because the shower didn’t appear clean and once the water hit it, it was extremely dirty. Not a good place to stay if you’re allergic to any animals. when we were leaving the next day, another guest was talking to another person she was with, and she said it was not her fault that there’s roaches and mold. yikes
The property is very close to lots of shopping, restaurants, restaurants, fast food attractions, easy to get to.
Stayed in March 2024
Reviewed: 1 April 2024
Sheila
United StatesI was sad because I was expecting continental breakfast
There wasn’t any breakfast as advertised. Just coffee 😞
Stayed in March 2024
Reviewed: 8 January 2024
Masna
United StatesI got charge twice, GOT CHARGED TWICE . Now they said I will get my money back in 5 business days. UNACCEPTABLE CANT TRUST THIS COMPANY EVER AGAIN !!!
I got double charge for the stay, my card was charge twice, now they said it will take 5 business days to get the money back, this is unacceptable. One CANT TRUST THIS HOTEL.
Stayed in January 2024
Reviewed: 30 December 2023
Sang
United StatesCleanness is too bad .
cost effective
Stayed in December 2023
Reviewed: 26 December 2023
Virginia
United StatesThere are roaches, there is not enough showers supply, no microwave and the fridge is was disconet.
Only the location.
Stayed in December 2023
Reviewed: 24 December 2023
Marc
United StatesStaff was great
Stayed in December 2023
Reviewed: 19 December 2023
Joel
United StatesSmelled very bad, I think it is used to house homeless people, as I often saw people pushing shopping cart with loads of stuff in the elevators. I had stayed there 10 years ago and it was very good, but it’s completely opposite now.
Nice friendly and helpful staff
Stayed in November 2023
Reviewed: 14 December 2023
Surfkai
United StatesNot quiet
The area
Stayed in November 2023
Reviewed: 2 December 2023
Olivia
United StatesThe bathroom wasn’t clean. There was a dirty towel in it I had to ask for towels. They left a dirty hand rag in the shower. There was roaches in the kitchen.
I loved that it was near a shopping center!
Stayed in November 2023
Reviewed: 17 November 2023
Magda
United StatesThe bed was uncomfortable, the lining felt dirty, and too noisy throughout the night
Location
Stayed in November 2023
Reviewed: 19 October 2023
Amanda
United StatesThe floor was dark and disgusting. Toilet seat was broken and barely hanging on. The door knob on the bathroom came off . The room smelled .
Not much to like .
Stayed in October 2023
Reviewed: 17 October 2023
Chelcia
United StatesMy room had dead roaches in the kitchen area, and they did not sweep/clean under the bed..
The location was amazing. Close to restaurants. Has a Walmart and Target within walking distance.
Stayed in October 2023
Reviewed: 21 September 2023
Botha
United StatesShower did not work Basin leaked Stove top had a bad burnt smell
Stayed in September 2023
Reviewed: 14 September 2023
K
United Stateseverything except location
location
Stayed in August 2023
Reviewed: 6 August 2023
Morales
United StatesPor fuera se ve agradable y comodidad pero por dentro está terrible
It is an accessible place and there are many businesses nearby but practically the place is very dirty and it smells a lot of sweat the shade is stained
Stayed in August 2023
Reviewed: 26 July 2023
Josh
United Statesno utensils in kitchen
Stayed in July 2023
Reviewed: 25 July 2023
Felicia
United StatesThe property isn’t kept that well. Smells terrible.
Check in staff was nice.
Stayed in July 2023
Reviewed: 21 July 2023
Hipolito
United StatesThe room smelled of humid dog piss carpet was still damp in certain areas windows were dirty air conditioner filters were dirty room just smelled dirty
Stayed in July 2023
Reviewed: 19 July 2023
Denise
United StatesNo amenities, breakfast was terrible, a lot of homeless people, dog poop on sidewalk when entering lobby,
Nothing
Stayed in July 2023
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