675 Fort Henry Road, Triadelphia, WV 26059, United States
#6 of 8 hotels in Triadelphia
Guests' ChoiceBased on 380 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
9.0
Value for money
8.6
Free WiFi
7.5
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End of dialog contentReviewed: 18 July 2021
Joy
United StatesThe breakfast was great. Wished it had gone til like 10am for the weekend, but still good. Indoor pool is nice, and open late.
Stayed in July 2021
Reviewed: 7 July 2021
Karen
United StatesBreakfast was cold eggs and ham.:-(
Stayed in July 2021
Reviewed: 3 July 2021
Robyn
United StatesQuiet, clean, very friendly staff. Good location. Comfortable beds.
Stayed in July 2021
Reviewed: 29 June 2021
Anita
United StatesBiscuits were hard at breakfast
Very clean staff very friendly
Stayed in June 2021
Reviewed: 28 June 2021
Heather
United StatesEasy access to where we needed to go. Helpful staff
Stayed in June 2021
Reviewed: 11 June 2021
Diana
United StatesNo housekeeping unless you stay 3 days. I want my Bed made and toiletries and towels replenished.
The patio. Hot breakfast and staff was great.
Stayed in June 2021
Reviewed: 6 June 2021
Anton
United StatesIt was a bit weird with signs saying "please wear masks" but no staff was wearing masks, some guests were. We didn't care, it was just weird. Room was on the second floor but there was no elevator so we had to carry our luggage up to two flights of stairs.
It was right by the freeway, staff was nice, breakfast was good.
Stayed in May 2021
Reviewed: 20 May 2024
Brittany
United StatesWifi was terrible. It kept going in and out. Cable was terrible---sometimes the channels worked, sometimes they did not leaving us with nothing to watch/do in the room. Carpets were stained and had an unpleasant look to them and felt like we needed to keep our shoes on. TV was small and hard to watch from bed. Hotel is off by itself. Absolutely nothing around it--which could be a positive to some. Outdated. Overall hotel did not match photos--not as nice in person. I was disappointed but slept well nonetheless.
Sheets were clean & comfortable. Slept well. Front desk workers were kind and helpful.
Stayed in May 2024
Reviewed: 14 May 2024
Diane
United StatesPolitical ads on the breakfast room tv. Our room curtain didn't close as tightly as I like, bright light outside our window but was able to get a good sleep.
Good location easy off and on highway. Great breakfast. Friendly staff. Good value for the price. Quiet. Clean well spaced room.
Stayed in May 2024
Reviewed: 4 May 2024
Ryan
United StatesPosting on internet stating that there was a hot tub and there was not
Stayed in April 2024
Reviewed: 2 May 2024
Christopher
United StatesOur adjoining room door didn’t lock
Location to our event
Stayed in April 2024
Reviewed: 21 April 2024
Kennedy
United StatesThe room was very dirty, the beds was not the size they was suppose to be . The bathroom had a big crack in the shower wall. There was hair all over the beds. The pool was nasty as well.
Front desk lady was nice.
Stayed in April 2024
Reviewed: 12 April 2024
Alexandra
United StatesWhen we arrived we were informed that the hot tub was broken (the main reason we booked here). We were there to celebrate my 30th birthday after our Eclipse plans fell through. We were expecting to be able to stay on the premises to drink in their bar, but were then informed it was closed....strike 2. When we walked into our room the smell was so bad we had to go purchase a wax warmer and wax melts to try to cover the smell. The final straw was another guest was given key access to our room! We had just gotten back from WalMart when a random man walked right in, thank God I was decent. When we informed the front desk of these issues, it seemed like they did not care. No compensation and nothing else was offered for any of the inconveniences. We won't be staying here again for quite a while.
We booked this hotel because we have stayed here twice before. The only thing we liked about this stay was that it was in a convenient location.
Stayed in April 2024
Reviewed: 8 April 2024
Lethera
United StatesBedding was dirty. Sent dirty ones into housekeeping and they only sent 1 back. 2nd night I slept under a sheet. Called front desk and didn’t get an answer.
Stayed in April 2024
Reviewed: 4 April 2024
Jenica
United StatesHowever, the owner as less accommodating. We needed to alter our reservation and the owner did not lift a finger to help. They never even called us back after leaving several messages and explaining our situation. As a host of an Airbnb, I would never leave a potential client hanging and I have never encountered that with any other hotel stay so that was a disappointment. I would say that I would not stay there again because of that
The front desk staff were really nice and helpful. They went out of their way in fact. The bed was pretty comfortable.
Stayed in March 2024
Reviewed: 30 March 2024
Michelle
United StatesPrice
Location
Stayed in March 2024
Reviewed: 25 March 2024
Lindsay
United StatesThe hot tub is closed, it is now a kid pool. Gym is small which is fine but a lot of broken equipment (new dumbbell rack on the floor with a bag of bolts laying around, ab tower broken, small dumbbells). The price of the room is steep in comparison to what you get. Building needs updated, both inside and out.
Location is great!
Stayed in March 2024
Reviewed: 25 March 2024
Sally
United StatesThe hot tub was not turned on
The staff was great!
Stayed in March 2024
Reviewed: 17 March 2024
Daniel
United StatesHot tub was turned off and cold, due to previous guests improper use. Neither hotels website or booking.com, mentioned this. I would not of spent my money on this hotel if I had known this beforehand. I understand there are good guests and bad ones, but that change affects everyone and better notice would save alot of hassle. The pool room was also very cold and uncomfortable. These issues are unacceptable for the price.
Breakfast was fine, nothing fancy but at least free!
Stayed in March 2024
Reviewed: 21 February 2024
Ashlei
United StatesThe staff wasn't friendly. The room wasn't properly cleaned (the floor hadn't been swept and the sheets had dog hair or something all over them and the towels in the bathroom looked to be just thrown on the shelf which was also dirty). The elevator was broke and my biggest complaint. The staff directed me to a broken elevator and I have a bad hip, so walking up and down 3 flights of stairs was torture. After a long drive and knowing I would be sitting all day the next day at a tournament all I wanted to do was soak in the hot tub. The hot tub was broke too and apparently has been broke for a month or so. Lastly, our friends stayed there too and they booked a room after us they got their room for cheaper and on the first floor. What a smack in the face. Also, everybody's stomach was hurting after the breakfast. And the cook appeared to be sick. Ew. I will not recommend this hotel and quite frankly I've been thinking about calling to see what you can do for me since my whole experience was not up to par. Do better people. Take pride in your job. Clean the rooms like you would be sleeping in them. Also a little bit of kindness can go a long way. If you're wondering why I still stayed there and didn't complain, because quite frankly, I just needed somewhere to sleep for this tournament and I knew complaining to a rude staff that already didn't care what I had to say wasn't going to do anything for me but piss me off more. After this recap, I should've put 1/10 but I'll give you the 3/10 because I needed a roof over my head and that's about the only thing this hotel provided.
Stayed in February 2024
Reviewed: 19 February 2024
Ashley
United StatesWe weren't told breakfast hours. Got to breakfast at 8:45 and food was gone. Breakfast area was messy. Coffee machine didnt work. Room needed swept. Chair in room was filthy, needs replaced. Lighting in room was dim.
Front desk clerk was friendly. Location was convenient.
Stayed in February 2024
Reviewed: 12 February 2024
Tom
United Statesbreakfast was over to early 9:30
location was great for me the bar tender was awesome
Stayed in February 2024
Reviewed: 10 January 2024
Rachael
United StatesThe parking lot was a huge muddy mess. The hallways were very noisy and the beds were uncomfortable. We also had a lot of trouble controlling the temp of our room.
It was clean. It was an older property but well maintained just needed some remodeling.
Stayed in January 2024
Reviewed: 31 December 2023
Erin
United StatesGuests need to be informed that there is not an elevator in one side of the building.
Hotel was conveniently located. Pool area was nice and hotel staff helpful
Stayed in December 2023
Reviewed: 18 December 2023
Clary
United StatesThe breakfast was cold by 7
Comfortable room and not a lot of people
Stayed in December 2023
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