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Reviews of Sleep Inn & Suites Johnson City 2 stars

2020 Franklin Terrace Court, Johnson City, TN 37604, United States

#10 of 18 hotels in Johnson City

Guests' Choice

Review score

Based on 450 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 1 February 2022

    8.0
    Weekend getaway
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was great.

    Convenient location with plenty of shopping and restaurant options. Hotel was clean and the room clean. Staff was friendly and the bed was nice and soft.

    Stayed in January 2022

  • Reviewed: 2 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was fine. If I had to pick one thing if, we had stayed longer the breakfast closing at 9 on the weekends, really? Well, we checked out early that this didn't affect our trip we had to hit the road.... long road ahead. And we didn't get a chance to take advantage of the breakfast anyway.

    Our room was very clean and the front desk staff was very courteous.

    Stayed in January 2022

  • Reviewed: 31 December 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    After reading other’s reviews, I almost didn’t book here. I truly have NO idea why people were displeased. Yes, apparently they bought cheap pictures frames because the bottom of the ones in my room were peeling too (I only checked because so many people complained about it). Really??? The room was extremely clean & beautifully furnished. Everything (except the stupid picture frames) was modern, up-to-date and lovely. Yes, the bathroom was a bit small but the shower itself was a no-seam “pod “ with a glass door - super clean, great water pressure and, unless you are a very large person, perfectly fine size-wise. Given these crazy times we are living in, of course breakfast wasn’t what we are used to but they did have a very nice selection of fresh & packaged choices. The key being that the area was very, very clean. The place was quiet and the staff very friendly. I wouldn’t hesitate to recommend this place. Definitely worth the money

    Stayed in December 2021

  • Reviewed: 29 December 2021

    7.0
    Good hotel, good location, bad sink
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    had to move room due to sink stop up and desk clerk had no idea how to solve the problem except to say we’d have to wait for maintenance in the morning. finally were able to move rooms, but it was a hassle. Manager did adjust the bill the next day and he was helpful and nice about it

    location,

    Stayed in December 2021

  • Reviewed: 16 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cleaner bathroom.

    Everything was okay. Bathroom could have been cleaned better.

    Stayed in November 2021

  • Reviewed: 9 December 2021

    9.0
    good
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    prices

    quiet

    Stayed in December 2021

  • Reviewed: 5 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    clean and quit. bed were comfortable. was close to everything

    Stayed in December 2021

  • Reviewed: 1 December 2021

    7.0
    Nice, helpful staff and comfortable room and bed. Accomodated a dog.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The bathroom was very small and didn't have a lock on the door. Also, the pictures hanging on the wall had frames that were peeling pretty badly. And the fridge wasn't very cold.

    The location was what we needed and it was a well maintained, clean room and property that allowed dogs. The beds were comfortable. The staff was pleasant and helpful and were able to give us adjoining rooms for our family. Overall, it was a nice stay.

    Stayed in November 2021

  • Reviewed: 21 November 2021

    8.0
    Convenience and a lower cost made this a good choice for us.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was a bit hard. Some stuff looks worn out, such as the picture frames in the room—the paint was flaking off.

    The manager was helpful. Breakfast was good. Shower was great. Location was convenient.

    Stayed in November 2021

  • Reviewed: 21 November 2021

    7.0
    for the price worth staying
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    breakfast area small bathroom shower are very small like being on a cruise ship.

    good location centrally located

    Stayed in November 2021

  • Reviewed: 15 November 2021

    7.0
    Good value and comfort at a reasonable price.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Heater/Air Conditioner ran non-stop. The fan was a bit loud.

    The room was clean and the beds were comfortable. Staff I interacted with were polite.

    Stayed in November 2021

  • Reviewed: 13 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast Hot. Location Good For Me

    Stayed in November 2021

  • Reviewed: 10 November 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night

    Hotel was no-frills, but no complaints. Location was excellent, along with price.

    Stayed in November 2021

  • Reviewed: 27 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    locations was great

    Stayed in September 2021

  • Reviewed: 26 October 2021

    9.0
    Nice location, clean rooms
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    It was a great location. The room was nice and clean. The breakfast was a welcome change during this Covid mess. They offered some HOT breakfast items. It was great.

    Stayed in October 2021

  • Reviewed: 11 October 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Sunday breakfast was only 6-9 which defeats the inn's name of "Sleep Inn". By 8:40 the hot food had run out and there was no one at the front desk or dinning area to ask about refilling it. Many last-minute breakfast guests left disappointed. The room shower leaked water all over the floor. The bed sheet and ceiling were dirty which made my wife uncomfortable in the room.

    Check-in was incredibly fast and easy. Everything was preprinted and ready for us. The staff we did meet were super friendly and helpful.

    Stayed in October 2021

  • Reviewed: 4 October 2021

    8.0
    Ok
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Outside front door reeks of cigarettes

    Not all breakfast food was available Saturday

    Stayed in October 2021

  • Reviewed: 11 September 2021

    9.0
    The beds were very comfortable. We had a good night's rest. Will stay at Sleep Inn again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The only extra thing I needed was a box of facial tissues. I had one in the car.

    I am handicapped, on a walker. Though I did not have a room designated for handicapped, everything worked well. My son traveled with me and was excellent help. The shower was exceptionally nice. The entrance to the shower, bar inside, ease of turning on and off water wee so good for me. It was quiet. Just a few minutes from Briarcliff Rd. where we traveled to see my sister. Also food places were nearby and we carried in food the night we arrived. Enjoyed our stay. Will use Sleep Inn again.

    Stayed in September 2021

  • Reviewed: 11 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small shower, not a pleasant reception guy. Minimal breakfast

    Comfortable beds

    Stayed in September 2021

  • Reviewed: 5 September 2021

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The microwave in our room didn’t work.

    Nice and clean

    Stayed in September 2021

  • Reviewed: 3 September 2021

    9.0
    Enjoyed our stay and enjoyed breakfast very much, good eggs and sausage.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    The hallway carpet could have been just a little bit cleaner.

    We have stayed at this location every time we visit my daughter in Tenn. The hotel is convenient, clean and reasonably priced and had a very good breakfast.

    Stayed in August 2021

  • Reviewed: 1 September 2021

    9.0
    Overall great experience. Would definitely stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better.

    Very clean. Very comfortable bed

    Stayed in August 2021

  • Reviewed: 19 August 2021

    9.0
    Would stay here again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The small bathroom. It consisted of a shower and a toilet. The shower was large, but the bathroom felt cramped.

    The hotel was clean and in a good area.

    Stayed in July 2021

  • Reviewed: 29 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel could of offered WiFi to its guests. Maybe a couple of more big towels on top of what’s already supplied. Did not like that a couple of big guys were hanging around outside the front door area late at night, looked kind of sketchy.

    Bed was comfortable. Breakfast offerings were adequate.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Room and Staff was the Best

    Stayed in June 2021

Showing 76 – 100

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