2020 Franklin Terrace Court, Johnson City, TN 37604, United States
#10 of 18 hotels in Johnson City
Guests' ChoiceBased on 450 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 1 February 2022
Henry
United StatesNothing everything was great.
Convenient location with plenty of shopping and restaurant options. Hotel was clean and the room clean. Staff was friendly and the bed was nice and soft.
Stayed in January 2022
Reviewed: 2 January 2022
Kathy
United StatesNothing everything was fine. If I had to pick one thing if, we had stayed longer the breakfast closing at 9 on the weekends, really? Well, we checked out early that this didn't affect our trip we had to hit the road.... long road ahead. And we didn't get a chance to take advantage of the breakfast anyway.
Our room was very clean and the front desk staff was very courteous.
Stayed in January 2022
Reviewed: 31 December 2021
Cathleen
United StatesNo complaints
After reading other’s reviews, I almost didn’t book here. I truly have NO idea why people were displeased. Yes, apparently they bought cheap pictures frames because the bottom of the ones in my room were peeling too (I only checked because so many people complained about it). Really??? The room was extremely clean & beautifully furnished. Everything (except the stupid picture frames) was modern, up-to-date and lovely. Yes, the bathroom was a bit small but the shower itself was a no-seam “pod “ with a glass door - super clean, great water pressure and, unless you are a very large person, perfectly fine size-wise. Given these crazy times we are living in, of course breakfast wasn’t what we are used to but they did have a very nice selection of fresh & packaged choices. The key being that the area was very, very clean. The place was quiet and the staff very friendly. I wouldn’t hesitate to recommend this place. Definitely worth the money
Stayed in December 2021
Reviewed: 29 December 2021
Joe
United Stateshad to move room due to sink stop up and desk clerk had no idea how to solve the problem except to say we’d have to wait for maintenance in the morning. finally were able to move rooms, but it was a hassle. Manager did adjust the bill the next day and he was helpful and nice about it
location,
Stayed in December 2021
Reviewed: 16 December 2021
Angela
United StatesCleaner bathroom.
Everything was okay. Bathroom could have been cleaned better.
Stayed in November 2021
Reviewed: 9 December 2021
Ann
United Statesprices
quiet
Stayed in December 2021
Reviewed: 5 December 2021
Crystal
United Statesclean and quit. bed were comfortable. was close to everything
Stayed in December 2021
Reviewed: 1 December 2021
Christina
United StatesThe bathroom was very small and didn't have a lock on the door. Also, the pictures hanging on the wall had frames that were peeling pretty badly. And the fridge wasn't very cold.
The location was what we needed and it was a well maintained, clean room and property that allowed dogs. The beds were comfortable. The staff was pleasant and helpful and were able to give us adjoining rooms for our family. Overall, it was a nice stay.
Stayed in November 2021
Reviewed: 21 November 2021
Susan
United StatesThe bed was a bit hard. Some stuff looks worn out, such as the picture frames in the room—the paint was flaking off.
The manager was helpful. Breakfast was good. Shower was great. Location was convenient.
Stayed in November 2021
Reviewed: 21 November 2021
Todd
United Statesbreakfast area small bathroom shower are very small like being on a cruise ship.
good location centrally located
Stayed in November 2021
Reviewed: 15 November 2021
Lisa
United StatesHeater/Air Conditioner ran non-stop. The fan was a bit loud.
The room was clean and the beds were comfortable. Staff I interacted with were polite.
Stayed in November 2021
Reviewed: 13 November 2021
Cates
GeorgiaBreakfast Hot. Location Good For Me
Stayed in November 2021
Reviewed: 10 November 2021
Christopher
United StatesHotel was no-frills, but no complaints. Location was excellent, along with price.
Stayed in November 2021
Reviewed: 27 October 2021
Leslie
United Stateslocations was great
Stayed in September 2021
Reviewed: 26 October 2021
Kimberly
United StatesIt was a great location. The room was nice and clean. The breakfast was a welcome change during this Covid mess. They offered some HOT breakfast items. It was great.
Stayed in October 2021
Reviewed: 11 October 2021
Gary
United StatesSunday breakfast was only 6-9 which defeats the inn's name of "Sleep Inn". By 8:40 the hot food had run out and there was no one at the front desk or dinning area to ask about refilling it. Many last-minute breakfast guests left disappointed. The room shower leaked water all over the floor. The bed sheet and ceiling were dirty which made my wife uncomfortable in the room.
Check-in was incredibly fast and easy. Everything was preprinted and ready for us. The staff we did meet were super friendly and helpful.
Stayed in October 2021
Reviewed: 4 October 2021
Roger
United StatesOutside front door reeks of cigarettes
Not all breakfast food was available Saturday
Stayed in October 2021
Reviewed: 11 September 2021
Gladys
United StatesThe only extra thing I needed was a box of facial tissues. I had one in the car.
I am handicapped, on a walker. Though I did not have a room designated for handicapped, everything worked well. My son traveled with me and was excellent help. The shower was exceptionally nice. The entrance to the shower, bar inside, ease of turning on and off water wee so good for me. It was quiet. Just a few minutes from Briarcliff Rd. where we traveled to see my sister. Also food places were nearby and we carried in food the night we arrived. Enjoyed our stay. Will use Sleep Inn again.
Stayed in September 2021
Reviewed: 11 September 2021
Dalit
IsraelSmall shower, not a pleasant reception guy. Minimal breakfast
Comfortable beds
Stayed in September 2021
Reviewed: 5 September 2021
Melissa
United StatesThe microwave in our room didn’t work.
Nice and clean
Stayed in September 2021
Reviewed: 3 September 2021
Chuck
United StatesThe hallway carpet could have been just a little bit cleaner.
We have stayed at this location every time we visit my daughter in Tenn. The hotel is convenient, clean and reasonably priced and had a very good breakfast.
Stayed in August 2021
Reviewed: 1 September 2021
Rhonda
United StatesBreakfast could have been better.
Very clean. Very comfortable bed
Stayed in August 2021
Reviewed: 19 August 2021
Charity
United StatesThe small bathroom. It consisted of a shower and a toilet. The shower was large, but the bathroom felt cramped.
The hotel was clean and in a good area.
Stayed in July 2021
Reviewed: 29 July 2021
Angela
United StatesHotel could of offered WiFi to its guests. Maybe a couple of more big towels on top of what’s already supplied. Did not like that a couple of big guys were hanging around outside the front door area late at night, looked kind of sketchy.
Bed was comfortable. Breakfast offerings were adequate.
Stayed in July 2021
Reviewed: 25 July 2021
Teresa
United StatesStaff
Room and Staff was the Best
Stayed in June 2021
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