2020 Franklin Terrace Court, Johnson City, TN 37604, United States
#10 of 19 hotels in Johnson City
Guests' ChoiceBased on 444 hotel reviews
7.7Cleanliness
8.1
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Michael
United StatesPrice for the quality of room
Good location and friendly staff
Stayed in May 2024
Reviewed: 4 May 2024
Velarde
United StatesI spent a long time trying to book, when I later upgraded my reservation via the email received. We The system kept updating and changing what I wanted back to where I was so then I just spent a long time on the phone Trying to straight it out.
I liked the hotel. It was clean and the staff very friendly and helpful. Very pleasant stay.
Stayed in April 2024
Reviewed: 3 March 2024
Janice
United StatesAll good
Very clean, spacious room, decent breakfast
Stayed in March 2024
Reviewed: 22 February 2024
Monty
United StatesCould use more hot food on the breakfast bar
Stayed in February 2024
Reviewed: 16 February 2024
Benjamen
United StatesNothing
It’s always great.
Stayed in December 2023
Reviewed: 4 February 2024
Warren
United StatesNOT THAT GREAT
Stayed in January 2024
Reviewed: 9 January 2024
Anna
AustriaBreakfast was mediocre but Panera Bread right across the street!
Large room, good storage space and had a reasonable price. It's no-frills but still was pleasant and I wouldn't hesitate to book it again.
Stayed in January 2024
Reviewed: 7 January 2024
Lou
United StatesI arrived late for breakfast and there was little remaining. Advise travelers to arrive early
Comfortable value- based accommodations with gym and pool.
Stayed in December 2023
Reviewed: 5 December 2023
William
United StatesWould have been nice to have a few more options at breakfast but it was okay
Location was good, the room was comfortable.
Stayed in November 2023
Reviewed: 31 October 2023
Orr
United StatesReakfast and ice machine broken on my floor
It was OK. Hoped for more, but it met the need without having to leave the hotel.
Stayed in October 2023
Reviewed: 15 October 2023
Viola
United StatesBed comfortable. Walls had blood or ketchup on ac side.
Stayed in October 2023
Reviewed: 12 September 2023
Katherine
United StatesNothing.
Location was great. Breakfast very good.
Stayed in September 2023
Reviewed: 11 September 2023
Danyelle
United StatesOur bathroom was kind of dirty in the corners behind the toilet and the shower door was rusty so when you showered and the water hit it, it would leave a rust trail, my comforter had 3 big stains on it & my friends sheets were dirty on the side, if i wasn't there for a funeral i probably would've thought to take pictures but i didn't. Although when you did walk in the lobby the hotel did smell very clean. I thought the breakfast was gross, the eggs were like rubber and the sausage was an odd color very very pale almost like it wasn't cooked although I'm sure it was. I would suggest scrambled eggs and maybe brown up the sausage. I had a waffle & that was pretty good. I did appreciate how the staff very quickly cleaned the tables, I did not like how they just stood around right next to you watching what you were doing.
The location was very nice & close to where we needed to be. The front desk staff was very friendly when we checked into the hotel.
Stayed in September 2023
Reviewed: 18 August 2023
Jeannie
United StatesThe showers are normally clean with great pressure and hot water, but their doors are VERY poorly designed and leave water on the floor. We can deal with that alright, but the showers in this particular room had long hair all over the shower walls and there seemed to be suds on the shower floor. I couldn’t stand up without slipping. Had to use a towel on the floor of the shower in order to keep from falling. Hoping this was just an oversight because they’ve always been clean before.
I really like a lot about this property. We stay here a lot on our trips through to visit family. The rooms are normally comfortable, clean, and roomy.
Stayed in August 2023
Reviewed: 1 August 2023
Jeannie
United StatesThe door on the shower is a very poor design. Water gets all over the floor, and we could not find a way to keep that from happening.
It was clean and very comfortable. Easy checkin and checkout. Perfect shower temp and pressure. The shower was also a great size.
Stayed in July 2023
Reviewed: 24 July 2023
Robin
United StatesBathroom door was stuck and we couldnt close. One lamp didn't work
Staff was great. Location was good.
Stayed in July 2023
Reviewed: 24 July 2023
Tiffany
United StatesLeft coffee from person before me in the coffee pot
Beds were extremely comfortable and great water pressure
Stayed in July 2023
Reviewed: 11 July 2023
Hehn
United StatesNo pool.
Staff was friendly. Rooms were clean. It was a good value.
Stayed in July 2023
Reviewed: 5 July 2023
Jennifer
United StatesWISH THERE WAS A POOL
BEAKFAST WAS GOOD. OVERALL A GOOD CLEAN PLACE TO STAY AT. THE ROOM WAS A LITTLE SMALLER THAN WE EXPECTED BUT NOT A HUGE DEAL FOR THE PRICE WE PAID.
Stayed in June 2023
Reviewed: 1 July 2023
Diane
United StatesThe pillows were too soft, a mix of medium and soft would be better
Stayed in June 2023
Reviewed: 23 June 2023
Rochelle
United StatesN/A
Location, comfort, value for price
Stayed in May 2023
Reviewed: 11 June 2023
Carol
United Statescable was not working
Stayed in June 2023
Reviewed: 7 June 2023
Holly
United StatesThey only give you 2 towels at a time and I had to ask for more each day.
The location and Staff are Wonderful. It’s very Clean and the beds were comfortable
Stayed in June 2023
Reviewed: 4 June 2023
Susan
United StatesIt had a weird shaped shower and no tub.
It was in an area we needed to be near. Swift and easy check-in.
Stayed in June 2023
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