2810 Gateway Oaks Drive, Sacramento, CA 95833, United States
#82 of 83 hotels in Sacramento
Guests' ChoiceBased on 366 hotel reviews
4.8Cleanliness
5.6
Comfort
5.7
Location
6.6
Facilities
5.4
Staff
6.8
Value for money
5.6
Free WiFi
6.7
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End of dialog contentReviewed: 14 May 2024
Earl
United StatesA bit off the beaten path, and the breakfast wasnt anything more than a muffin and coffee
Comfortable Bed
Stayed in May 2024
Reviewed: 25 April 2024
Auvenny
United StatesThe outdated furniture, the cleanliness of the property!
It’s conveniently located near almost everything that you need to get to here in Sacramento!
Stayed in April 2024
Reviewed: 18 March 2024
Lucero
United StatesNo good breakfast 🥞😩especially with kids can’t give them coffe because milk no available, they rent rooms for 4 people and basically they gave us ONE flat sheet and one bedspread for the love-sit sofa bed ,only one person fit on it and 3 on the king zise bed😤no good also to much noise outside on parking area (party?)🤔front desk lady horrible attitude no nice also windows full of mold I believe maintenance area ? I don’t know
Brefast just was coffee ,muffins,and little sack s of oatmeal no complete satisfied.I like that rooms looks clean especially the bathrooms thanks to housekeepers good job 🙏😁from desk lady bad attitude ( manager very nice )
Stayed in March 2024
Reviewed: 22 February 2024
Gail
United StatesWe got into our room and went to use the bathroom and there was no soap available to wash our hands. The toilet paper roll was less than half and there was no extra. By 8 a.m. when I went to get coffee, there was none and the "take it to eat" breakfast options were zero. All their breakfast was completely gone except one package of oatmeal. No coffee in room, no coffee at desk. There were a lot of homeless people digging through the garbage next to my car.
It was fairly clean. The lady at the desk was friendly.
Stayed in February 2024
Reviewed: 29 December 2023
Kesha
United StatesThe rest of the staff were lazy and didn't care to help out the guests, no housekeeping service and no reliable television
Only two staff members would help out
Stayed in December 2023
Reviewed: 5 December 2023
Hoskins
United StatesThe microwave was broke. The beds were small. The curtains & sofa was torn up.
The area was clean & safe.
Stayed in December 2023
Reviewed: 2 December 2023
Rachel
United StatesNot very clean
Location was very easy to get around
Stayed in November 2023
Reviewed: 2 December 2023
Hoskins
United StatesThe beds are small, not plush. The curtains are worn then & need replaced. Couch cushions in units need to be replaced. A table would be nice. The phone was broken, the microwave was broken. The toilet seat was broken. The bathtub drain plug was broken. The manager is only able to do what little she can.
Night manager she was nice & kind. Helpful & amazing.
Stayed in December 2023
Reviewed: 6 November 2023
Helena
United StatesThere we're no ice machine. The bathroom was not clean. The door was hard to open.
It was grab and go not a real breakfast. The location was good it was around a lot of places to eat at.
Stayed in November 2023
Reviewed: 31 October 2023
Nita
United StatesWaited at the front desk nearly 1/2 hr to be checked in. No coffee or coffee pot. Only one stool at the counter and I clearly told the staff I was having an old friend over for an evening chat. The kitchen had zero implements. No plastic ware or anything for serving. Any basic motel has a coffee pot with creamer, sugar and something to serve it with. In addition, there was a group of immigrants outside and one rushed up to me and grabbed my suitcase and drug it to my room.
Nice bathroom, bed was fine, nice tv.
Stayed in October 2023
Reviewed: 30 October 2023
Freddy
United StatesThey gave me a room that wasn’t cleaned. They change it and the second one wasn’t either.
It is near everything
Stayed in October 2023
Reviewed: 25 October 2023
Jeffrey
United StatesQuiet and the first deaf person was okay but the best person at checkout was rude I tried to call the office and ask him if they could bring a key back to the room that I was staying in and was told absolutely not because it's against their policy I have a heart condition and it was also stated in my request for lower room closer to the ground they provided me with a room closer to the ground however when I needed to get my glasses out of the room and we had already walked out I had to call the office and was told absolutely not it's against my their policy I found and I was having a hard time breathing as it was my mother had to go up in there and grab the key to all take me all the way back to the room and grab my glasses and then go up to the front and drop it off the one at check out that day was totally non-professional did not take in consideration with this customer was having a problem with it was easy to fix and yet they acted like we were stupid for even asking not staying there again in the maintenance guy which was right there wouldn't even bother and said no it's against our policy and I was like what kind of a policy is that.
Can't men ate and went to sleep got up cleaned up and walked out it was at checkout that I had in the issue with the front desk person not qualified to be there that perso.
Stayed in October 2023
Reviewed: 18 October 2023
Renan
United StatesHonestly nothing
The room wasn’t clean at all there was bugs everywhere
Stayed in October 2023
Reviewed: 9 October 2023
Laura
United StatesThe key cards don’t work No one at the front desk often Room was dirty clothes and trash in drawers and under bed poor house keeping
Location
Stayed in October 2023
Reviewed: 28 September 2023
Robert
United StatesWas not clean had to get clean sheets because the ones on the bed had blood on them
Location
Stayed in September 2023
Reviewed: 20 August 2023
Evans
United StatesSupplies and accommodations were not accurately filled
No one seemed to bother me or us
Stayed in August 2023
Reviewed: 20 July 2023
Chocondra
United StatesI didnt like it that they allow people to stay in the same room for more than 30 days make it to where after someone has been there 30 days they have to leave the room for at least a week because it makes things so hard for a family of 4/ or 5 to get a room with double beds
It was clean for the most part...
Stayed in July 2023
Reviewed: 16 July 2023
Jennifer
United StatesRoom condition. The floor was stained, there was a stabbed hole in the metal door and it didn't close all the way.
Location was good. The staff was very friendly.
Stayed in July 2023
Reviewed: 2 June 2023
Ch08
United Statesfloor was dusty, bed mental frame injuries, thin door can hear people outside
close to fast food joint
Stayed in May 2023
Reviewed: 11 May 2023
Annika
United StatesThey were overbooked and gave us 2 queen beds in different rooms. I booked a one room and got 2 rooms instead.
Stayed in May 2023
Reviewed: 2 March 2023
Jessica
United StatesThere was a cockroach in the bathroom. And the rooms are very used. But being what they are mainly for it can be understandable. I just needed a quick stay that could be a free cancellation due to the winter storm.
Right off the freeway.
Stayed in February 2023
Reviewed: 25 February 2023
Vashty
United Statesnext to freeway and very loud.
close to airport
Stayed in February 2023
Reviewed: 12 December 2022
Randy
United StatesThis felt like a low budget hotel. The staff knocked on my door like the police the day before I checked out to tell me I owed them money. I paid for my room in advance of my stay and checked in without an issue. I had to go to the office and show them the receipt that I paid for my room weeks before I arrived. It was horrible. The element of people (which I recognize the hotel has no control of) that were around the hotel, made it very uncomfortable for my stay.
Proximity to my family
Stayed in December 2022
Reviewed: 11 September 2022
John
United StatesDated not very clean. Checked me into 2 rooms they had not been cleaned 3 rd room was cleaned but place needs a remodel. non running cars in the parking lot
Stayed in August 2022
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