15 Goff Crossing Drive, Cross Lanes, 25313, United States
#1 of 3 hotels in Cross Lanes
Guests' ChoiceBased on 289 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 January 2023
Nikki
United StatesEven the intermediate spaces are very open and inviting. Staff were friendly and helpful, and everything was very clean.
Stayed in January 2023
Reviewed: 12 December 2022
Barbara
United StatesThe employee Delilah was mean as a snake and acted like we was a great inconvenience to her. Julie on the other hand was/is a great asset to your company!
Breakfast selections was great
Stayed in December 2022
Reviewed: 31 October 2022
Debbie
United StatesThe pictures on the Booking.com site shows you still have a hot tub. I was looking forward to using it.
My granddaughter enjoyed the pool.
Stayed in October 2022
Reviewed: 28 October 2022
Susietexas
United StatesIt was a little pricier than we expected, but the stay didn't disappoint.
It's a beautiful hotel with lots of amenities, but the best part was the breakfast. Thank you for doing that!
Stayed in October 2022
Reviewed: 24 October 2022
Patricia
United StatesI really don’t have anything about the property that I didn’t like.
I was greeted by friendly and helpful staff. The hotel was nice and very clean. Our room was clean and comfortable. The housekeeping staff was very kind and helpful. Our breakfast was very good and lots to choose from. They had cookies and popcorn in the evenings for free. This was a very nice hotel. A great place and location for the price. I would highly recommend!
Stayed in October 2022
Reviewed: 9 October 2022
West
United Statesnothing
My wife and I are both mobility challenged (I am in a wheelchair).When I called, I requested a handicapped room. We were given a double size room, which was very spacious. The staff was very friendly and helpful. When we visit Charleston again, we plan to stay at Sleep Inn.
Stayed in October 2022
Reviewed: 5 October 2022
Thomas
United StatesBreakfast was okay, difficult coordinating selections.
Stayed in October 2022
Reviewed: 30 September 2022
John
United StatesI prefer the sink to be inside the bathroom than outside, though for some it might work better.
very clean. cleaner than any hotel we’ve stayed in the last few years.
Stayed in September 2022
Reviewed: 20 September 2022
Dietrich
United StatesHotel was clean and the staff were very helpful and welcoming. The breakfast attendant was an amazing woman. All in all a great stay!
Stayed in September 2022
Reviewed: 20 September 2022
Zach
United StatesN/A
Breakfast was very nice and had a nice variety of hot and cold breakfast items. The facility also offers soup in the evening along with snack popcorn which was a very nice addition. The room along with the facility was clean and quiet. The fitness center offered a treadmill, bike, and elliptical. Overall, it was a wonderful experience and I would definitely stay at this location again.
Stayed in September 2022
Reviewed: 3 September 2022
Jason
United Stateseasy access and quiet
Stayed in September 2022
Reviewed: 14 August 2022
Polly
United StatesNa
The breakfast was great! Great variety. The desk has cookies / popcorn to offer. The room/bathroom was excellent! Clean and in excellent condition. Very nice staff
Stayed in August 2022
Reviewed: 8 August 2022
Ron
United Stateseverything staff was friendly and helpful Super Clean Hotel
Stayed in August 2022
Reviewed: 5 August 2022
Larry
United StatesSmall bathroom, but that was no big deal. All else was excellent.
cleanliness, better breakfast, friendly desk service and that they were the only hotel on my trip that had any record of my special room requests and honored them.
Stayed in August 2022
Reviewed: 26 July 2022
Travis
United StatesNothing to post negative.
We loved the lady who prepared the breakfast. I FELT LIKE FAMILY !!!! She was fantastic every day .We looked forward to get to see her and chat .Even when she was doing other work she made our stay much better.Also other housekeepers were a joy to interact with .thanks .
Stayed in July 2022
Reviewed: 25 July 2022
Vicki
United StatesNot a thing!
One of the cleanest hotels ever. They allow early arrival. Wonderful breakfast served.
Stayed in July 2022
Reviewed: 21 July 2022
Stacy
United StatesRan out of hot water during my shower. Was not a long shower.
Very welcoming staff and accommodating staff.
Stayed in July 2022
Reviewed: 20 July 2022
Greg
United StatesWe didn't have time for breakfast
Stayed in June 2022
Reviewed: 7 July 2022
Bradley
United StatesNice selection of breakfast foods and the staff did an outstanding job keeping it clean and was extremely helpful.
Stayed in July 2022
Reviewed: 29 June 2022
Chuck
United Statesprice
Everything but the price
Stayed in June 2022
Reviewed: 7 June 2022
Tammy
United Statesthis place was extremely clean the staff was exceptional! Jess was awesome when we checked in!!
Stayed in June 2022
Reviewed: 2 June 2022
Rita
United StatesBathrooms are really small and no where to hang your clothes when showering.
Breakfast was very good and I had a very restful nights sleeo.
Stayed in May 2022
Reviewed: 31 May 2022
Lanny
United StatesNothing
Perfectly perfect
Stayed in May 2022
Reviewed: 29 May 2022
Willie
United StatesNothing
Everything was nice
Stayed in May 2022
Reviewed: 28 May 2022
Kennedy
United StatesThe fitness room didn’t include any weights, so adding some weights would be great! Multiple cardio machines were nice though.
The lady working the front desk who greeted me was incredibly friendly, which was exactly what I was looking for after being on the road all day. The room was high quality and very cozy.
Stayed in May 2022
Barcelona, Spain
Ketewel, Indonesia
Lochlynne, South Africa
Mandāwa, India
Murillo de Gállego, Spain
Coffs Harbour, Australia
Zakopane, Poland
Lachen, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content