10020 Hudson Road, Woodbury, MN 55125, United States
#10 of 10 hotels in Woodbury
Guests' ChoiceBased on 73 hotel reviews
5.1Cleanliness
5.7
Comfort
5.9
Location
6.9
Facilities
5.4
Staff
6.9
Value for money
5.9
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 20 May 2024
Tim
United StatesCleanliness
Location and the price
Stayed in May 2024
Reviewed: 30 April 2024
Schaundra
United StatesSmell of pot on my room all night Friday and Saturday even with window closed
green space to walk dogs, friendly staff
Stayed in April 2024
Reviewed: 12 March 2024
Nicole
United StatesThe linen was super dingy. All pillows cases had stains on them and the sheets were covered with hair. No housekeeping on site so I had to get new sheets and change them myself ! The night shift front desk attendant was very kind gave me new sheets , even new pillows! U could tell whoever cleaned earlier did a rush job .
It was close to the shopping mall and grocery store. It’s also Off the expressway and not hard to find ! Super quiet and to my surprise the bed was comfortable !
Stayed in March 2024
Reviewed: 13 February 2024
Pralhad
United StatesA lot of things can be done. Most of them, surprising may not cost much. Passion to serve people and make home away from home is first thing required. (2) Upgrade basic things such carpet, door knob, door stopper, coffee supply, unhelthy breakfast to be replacce with fruits and nuts etc.
Extended Stay Property lacks innovation. Customer service is poor. Rooms require upgrades. A simple things like garbage, door stopper, falling electric bulbs and outdated electric socket, supply of towels, toilet roll etc is not taken care. Customer Servoice personnel do not even smile. They seems to not understand English although , they speak English. No welcoming gesture at all, a kind of boring and unfriendly , robotic feeling. Small things do not cost much. But bad attitude cost the hotel. The location was good. The property owner do not seem to be interested in running the hotel for serving people, instead they appears to focus on making money. That's my opinion.
Stayed in February 2024
Reviewed: 2 October 2023
Michelle
United StatesVery outdated but comfortable bed
Location
Stayed in October 2023
Reviewed: 4 September 2023
Shalom
United StatesOutdated vanity, online pics misconception No ice maker Breakfast grab and go.was not appetizing
N/A
Stayed in September 2023
Reviewed: 2 August 2023
Thompson
United StatesKey card kept getting deactivated, no matter what I kept away from
Pool hrs
Stayed in July 2023
Reviewed: 19 June 2023
Justin
United StatesI had to wait a really long time for someone to even come out and check me in.
Clean, comfortable
Stayed in June 2023
Reviewed: 21 November 2022
Julia
United StatesIt was evidently being used as a county homeless shelter. This was not evident when we made our reservation.
Close to our kids. The staff was so sweet I felt sorry for them that they had to work in such rough conditions!
Stayed in September 2022
Reviewed: 1 June 2022
Chris
United StatesVery strong odor in room like burnt grease. Floors were not very clean.
Comfortable bed
Stayed in May 2022
Reviewed: 15 November 2021
Paula
United StatesVery dated - no amenities. Continental breakfast was a granola bar or a bag of oatmeal?!
Location was great
Stayed in November 2021
Reviewed: 3 November 2021
Mark
United StatesUnsecure internet. "Keys" that constantly failed. Lack of security. "Keyed" doors constantly propped open and occasional encounters with perceived vagrants with shopping carts wearing blankets. Doggy bag dispenser never refilled. A room window that would not close. Toxic fumes from range burners. Employees not wearing masks.
The bed was to my liking. Coffee maker and fridge. Pet friendly.
Stayed in November 2021
Reviewed: 17 October 2021
Pehl
United StatesPolice have a tendency to frequent this business and harassed some other patrons that had done nothing wrong.
Cozy rooms.
Stayed in September 2021
Reviewed: 7 June 2021
Tom
United StatesI don't believe the windows have been cleaned in a decade, plus one of them would not close completely.
No breakfast
Stayed in June 2021
Reviewed: 3 May 2024
Gonzalez
United StatesI came here for the weekend with my daughter and her unexpected friend stayed the night. The floor was sticky, dirty, & the shower head I had to tape to the wall to stay in place. You have to ask for anything and everything. There is no coffee machine in the room and what they call BREAKFAST is a joke!!!
Nothing!!!
Stayed in May 2024
Reviewed: 2 May 2024
Demont
United StatesDidn’t like it cause i booked a room that they didn’t have ready and was still charged even tho i didn’t get the room
Stayed in April 2024
Reviewed: 28 April 2024
Bennett
United StatesMeth addicts everywhere
With in walking distance to shop
Stayed in April 2024
Reviewed: 28 April 2024
Byrnes
United StatesFelt like I was getting mugged every time I went outside.
Not much 😞
Stayed in April 2024
Reviewed: 25 April 2024
Blong
United StatesNot clean
No
Stayed in April 2024
Reviewed: 7 April 2024
Brenda
United StatesThe bathroom smelled of urine. The kitchenette had a full garbage in the cupboard. There was crumbs on the floor by both beds.
We arrived and were asked if we had a reservation or just made a reservation. I said no, we made it weeks ago. We did not get the room reserved but a different room with two beds.
Stayed in April 2024
Reviewed: 25 February 2024
Annette
United StatesI made the reservation to be able to check in early in the morning. Paid for the full night and they gave my room to someone else because I wasn't there by 6pm. That is why I called and stated on the reservation on booking.com that it was going to be an early morning check in. Very disappointed that I was unable to stay and still pay for the room. Bad customer service in my opinion!
Stayed in February 2024
Reviewed: 14 October 2023
Barbell
United StatesI did not like the room was dirty. I found toenails clipping aside of the chair and I did not clip my toenails. The linen was so dirty looks like it have not be washed ever. The towels has an odor even when you ask for clean towels. The mattress had stains like it have not been changed forever. There was a pipe that bursted and they had to come in my room. I found out by walking my room with the door cracked open. They did not email or send a message to inform you they had to go in your room. They plus charged me an extra 6.00 saying I had left over balance. Then when I incurred about it the staff told me it was only 6.00, but it is my money I would like my 6.00 back.
The breakfast was horrible it was a breakfast bar and coffee
Stayed in October 2023
Reviewed: 25 September 2023
Roger
United StatesDead centipede in the shower, the smell of old cooking throughout the property and room, flying bugs in the sink, shower, and room, and no toilet paper installed in the bathroom.
The front desk staff was pleasant although she double-charged us. Charged us for the room even though pre-paid ob Booking.com.
Stayed in September 2023
Reviewed: 4 September 2023
Dianne
United StatesI did't like the fact that they would not give me a room when they confirm they look forward to seeing me and still charge my credit card.
I have nothing good to say about this place. Did not like it at all. They never check me in. They told me they don't have a room for me, but their parking lot is half empty. They told me there is nothing they can do about it because they don't have a room for me. I ask them why didn't they tell me earlier. They say they don't have my number to contact me, but they message me on the check in day prior to checking that they look forward to seeing me. They told me booking.com was aware that there is no room for me. I call booking.com and was told they don't know that.
Stayed in September 2023
Showing 1 – 25
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