12330 Jefferson Ave., Newport News, VA 23602, United States
#11 of 41 hotels in Newport News
Guests' ChoiceBased on 579 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 5 June 2024
Kadejia
United StatesNothing.
The staff was friendly.
Stayed in June 2024
Reviewed: 30 May 2024
Gene
United StatesPricy for one night accommodations, rooms were noisy, not well insulated
Check in staff was very friendly and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Cheryl
United StatesFront desk was great
Stayed in May 2024
Reviewed: 14 May 2024
Taleya
United StatesNA
Clean, friendly staff, breakfast, cost
Stayed in May 2024
Reviewed: 22 April 2024
Vijay
Turks & Caicos IslandsBreakfast was delightful, and the location is conveniently close to a mall for shopping and various restaurants.
Stayed in March 2024
Reviewed: 19 April 2024
Elaine
United StatesIt was very clean and the people were friendly and helpful
Stayed in April 2024
Reviewed: 10 March 2024
Dennis
United StatesThe hot water in the sink didn’t work.
Stayed in February 2024
Reviewed: 21 February 2024
Leslie
United StatesNice room great price on such short notice. Friendly staff.
Stayed in February 2024
Reviewed: 13 February 2024
David
United StatesI didn't get a chance to have breakfast because of my schedule.
Stayed in February 2024
Reviewed: 3 February 2024
Delvin
United StatesThis stay was a little more noisy than usual, there were more people staying in the hotel this time and someone was definitely smoking on the second floor but it wasn't horrible.
Our room was on the second floor this time and better than ever
Stayed in February 2024
Reviewed: 30 January 2024
Carrie
United StatesShower door came loose and it took a long time to get someone up there to fix it
Very clean, very friendly staff
Stayed in November 2023
Reviewed: 21 January 2024
Gregory
United Statesbreakfast was good, could use some change of pace day to day but overall nice to have
Stayed in January 2024
Reviewed: 19 January 2024
Tiffany
United StatesNo hair dryer in room. Had to move microwave to desk in order to plug in and use.
Friendly and welcoming staff. Room was clean, a little work needs to be done as far as updating but Room was very nice.
Stayed in January 2024
Reviewed: 6 January 2024
Sean
United StatesParking filled up quickly
Convince of stores nearby
Stayed in December 2023
Reviewed: 29 December 2023
Delvin
United StatesI couldn't quite figure out the ac so the room was a little muggy the whole time but I didn't really mind. I had a great time.
The hotel was very quiet and accommodating. The breakfast was good and the room was comfy. This is the best stay I've ever had in Newport News and I've been here for many years.
Stayed in December 2023
Reviewed: 9 December 2023
Karen
United StatesLocation
Stayed in December 2023
Reviewed: 4 December 2023
Mary
United StatesNeed grab bars in shower.
Ok, but no fruit
Stayed in December 2023
Reviewed: 3 December 2023
Abigail
United StatesMoldy caulk in bathroom, interrupted my stay at one point to re lay the caulk and we couldn’t shower that day.
Comfy bed, decent sized room, nice lobby and pretty good breakfast.
Stayed in December 2023
Reviewed: 27 November 2023
Rosemarie
BermudaNothing
The staff was Friendly and cared about your needs
Stayed in November 2023
Reviewed: 25 November 2023
James
United StatesWas given a handicap room 🤔 and did not appreciate iate because I booked 3 weeks prior to arrival
Excellent
Stayed in November 2023
Reviewed: 25 November 2023
Phillips
BermudaNothing
Staff were very helpful and friendly 🙂
Stayed in November 2023
Reviewed: 10 November 2023
Mitchell
United StatesThe bathroom smelt like urine. The room was a bit small for a king size. The room was advertised with a sofa but only a chair. The shower head was coming out of the wall.
The facility had some obvious updates (elevator display, clean and well-kept coffee, and expresso maker. The bed was firm, and it was a nice size tv.
Stayed in November 2023
Reviewed: 4 November 2023
Cassaundra
United StatesNeeded more variety items for breakfast
Clean room, nice staff
Stayed in October 2023
Reviewed: 30 October 2023
Tawana
United StatesFirst floor hallway didn’t smell fresh. Fitness center was sparse.
Location and comfort of the room.
Stayed in October 2023
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