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Reviews of Quality Inn & Suites Winter Park Village Area 2 stars

626 Lee Road, Orlando, FL 32810, United States

#372 of 389 hotels in Orlando

Guests' Choice

Review score

Based on 281 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.7

  • Location

    6.7

  • Facilities

    5.2

  • Staff

    7.0

  • Value for money

    5.8

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 11 May 2024

    5.0
    convenient location close to Rollins College, the hotel is a bit outdated and run down. Could definitely needs some upda
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Hotel is a bit rundown and needs some updates.

    Location is good, staff was extremely helpful and pleasant.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    6.0
    It was a convenient budget option.
    • Leisure trip
    • Family with young children
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It seemed worn down and it was difficult getting towels

    It was easy to find and conveniently located.

    Stayed in April 2024

  • Reviewed: 31 December 2023

    6.0
    Uninspired and basic
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very basic poor breakfast.

    Location good for us.

    Stayed in October 2023

  • Reviewed: 16 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The entire hotel was DIRTY and smelled like mold. The room looked like it hadn't been vacuumed in a very long time and there were splashes of something on the walls of the room. The shower was very dirty and I had to clean it before I could use it.

    The location of the hotel was very close to most of the major places and good restaurants. The bed was comfortable

    Stayed in November 2023

  • Reviewed: 25 September 2023

    5.0
    Dated! But clean, friendly.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dated, no efforts to update property since the 80's. Not the best value for the price however was convenient.

    Friendly staff, clean accommodations.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    They did not come and clean the room even after we asked them too twice.

    Stayed in July 2023

  • Reviewed: 25 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The floors in the breakfast area and the hallways were sticky. It must be the cleaning solution that should be changed. The carpets in the hallways were stained badly. They should be cleaned or replaced. The sheets were stained on our bed. Hire a cleaning expert for the entire facility and keep them on board. This will revolutionize your business. You can call them the Quality Wizard of Clean. Do it! It will be well worth the investment. Good luck!

    The front desk team was courteous. The parking was convenient. Our room overlooked a lake but there was trash on its shores. We did see a beautiful blue heron making the best of the dirty lake.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    6.0
    it was overpriced for the condition of the room/location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom was in horrible condition.. the shower walls looked like it was about to break apart.. toilet didn’t flush properly.

    it was near my family

    Stayed in May 2023

  • Reviewed: 18 May 2023

    5.0
    Convenient, but old and worn out.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The hotel is in serious need of a complete remodel. I actually thought this would be a good hotel for someone to purchase and gut for a total replacement. The carpets and floor tiles look to b 20+ years old and show the results of commercial use with evidence of spills, stains and mildew. The furnishings are also in need of replacement. The shower rod almost fell out of the shower.

    The location is convenient with adequate parking.

    Stayed in May 2023

  • Reviewed: 21 April 2023

    5.0
    It was OK for a quick stay.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Staff

    Location

    Stayed in April 2023

  • Reviewed: 28 March 2023

    4.0
    ac was comfortable but noisy, bed was okay. room tilt dindgy and dirty carpet felt yucky under bare feet remote did not
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    run down, smelly

    location was appropriate for your stay

    Stayed in March 2023

  • Reviewed: 21 March 2023

    5.0
    It was okay for 1 night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old looking

    The shower

    Stayed in March 2023

  • Reviewed: 6 February 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pillows weren't very good, the hotel smelled like weed, trash in the elevator and hallways. The phone in the room didn't work to call to the front desk

    Stayed in February 2023

  • Reviewed: 25 January 2023

    6.0
    Pleasant
    • People with friends
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    wasn’t able to use the pool and breakfast wasn’t all that

    it was quit

    Stayed in January 2023

  • Reviewed: 29 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The interior of the room

    Scenery

    Stayed in December 2022

  • Reviewed: 4 December 2022

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast, it wasn't like it said in the website. They need more items, like oatmeal, grits, gravy, biscuits.

    The room was good. The water in shower was hot..

    Stayed in December 2022

  • Reviewed: 10 November 2022

    4.0
    We would not recommend this hotel to anyone.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was free but we have had better at other Quality Inns. There was only dry cereal, muffins, waffles, juice & coffee. Breakfast room not particularly clean & windows hadn't been washed in quite some time. Our room was very musty smelling. It did not appear to have been properly vacuumed. If we hadn't been so tired when we arrived, we would have moved to another room. The hallway has scattered debris all along it. The foyer of the hotel preseted well - clean, bright, nicely decorated. However, the rest of the hotel appeared tired & poorly maintained.

    We were greeted in Reception by a very kind man, Richard. He obtained a light bulb for us as 1 was missing from our lamp, & recommended a restaurant to us that we liked.

    Stayed in November 2022

  • Reviewed: 26 October 2022

    5.0
    if you Need a bed and room only and are not picky, this will do
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    run down and needs upgrades throughout. guests were pretty scary. booze and smoking

    location good, right off if I-4. front desk staff was attentive and friendly.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    5.0
    it was ok.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff could had been friendlier. Didn’t have extra sheets for the room.

    Location wasn’t bad.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    6.0
    Some are built for customer service & some Are Not. They could definetly do better
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    That when 1st tried to check in(early) i was told there were no clean rooms come back @ 3. Had to sleep in the lot for 7hrs. When i called @ 11a. Was told come right in we have plenty of rooms & I wasn't the 1st to report that I was told that. *Somebody didn't wanna do their job.(Ovanight staff- older lady). **My 1st room, fridge was missing so recieved a free upgrade which was nice afta the other ordeal. ***There were ants in my bathroom(5th floor King suite). Which only makes me wonder how many on that dark carpet i didn't see.. ****2/5 days the breakfast was not finished being put out & morning staff didn't know how.. So there was no milk & the waffle mix had to be taken out & poured from the top because it wouldn't come out the spouts & 2nd day the yogart wasn't put out. Oh & there was never in the whole 5day any spray for the waffle irons so all waffles were sticking & hard to get off(if they dodn't just burn up). *****That when i needed to extend 1 night, I had to pay the rate of my free upgrade & not the price of the room I intially reserved.

    Bed was very comfy & was pretty quiet fo a hotel many ppl live in.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    5.0
    When you pay a low price don’t expect too much. Its a place to sleep and have a shower, but not for relaxing in.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I guess the level of cleanliness matches the price. A 40 year old building that is falling apart. We had heavy downpours during my stay and there was water leaking through the ceiling in the lobby and breakfast areas.

    Staff were very friendly.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in my room

    Stayed in September 2022

  • Reviewed: 11 August 2022

    5.0
    Not very pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    They should have a discount while the pool was under maintenance. Also the whole week I was yhere the refrigerator dod not work in toom # 142 Some of my food was spoiled. I reported it to the front desk nothing happen.

    Breakfast was excellent. The worker was always present to provide service if needed.

    Stayed in July 2022

  • Reviewed: 6 August 2022

    4.0
    disappointing
    • Leisure trip
    • Solo traveller
    • King Room with Hand Rails-Bathroom - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bad neighborhood, not very clean, lights in room flickering, refrigerator not working

    location close to destination

    Stayed in August 2022

Showing 1 – 25

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