The breakfast was basically breakfast snacks: green apples, oatmeal, and muffins. There was no heat so the nights were really cold, some of the gym equipment didn't work, the hallways smelled funny, the room I originally stayed in had bed bugs, and the toilet's water pressure was low so flush twice and only use five sheets at a time,

The host/ receptionist were kind. They were able to switch rooms for me without conflict.

Stayed in May 2024

Ols elevator at the parking deck did not work,

AC barely works and no hot water mainly cold unless you were lucky enough to get lukewarm. Is this in China???

Stayed in May 2024

No housekeeping during my stay, the room had an odd smell, the table must have been recently painted because it left brown marks on my clothing and hands, although there was no sign specifying it, nor was I informed of it, had issues with the shower regarding the hot water and pressure, the elevator and room phone stopped work on my last day and when I informed the front desk person she did not seem concerned or sorry about it, although she was generally very friendly.

The only ok things were the service and location

Stayed in April 2024

Elevator a little sketchy. First room we were in, toilet stopped working. Immediately went to the front desk and they gave us a new room. We left and came back later that day and went to our new room and found a dead roach in the bathroom. Shower water pressure was weak, but manageable.

Location was great. Parking was cheaper than the places we would have had to park at and the parking garage was not connected to the hotel, but it was across the street. Staff were helpful and accommodating. Beds were comfortable.

Stayed in March 2024

The area it was in, is not safe for 2 ladies. We went out but came back before it got dark. It was only for one night so we were ok with that.

The front desk lady was exceptional. She was welcoming and sweet. Let us know everything we needed to know.

Stayed in April 2024

The elevator was broken on the day of my stay and we had to walk up to the 6th floor to get to our room. This was wildly inconvienent but I guess it helped me get some cardio in that day. The decor is a little dated.

The bed was comfortable, the staff was helpful and friendly. The room was clean and the small balcony was an added bonus. Great location and easy walk to Centennial Park and other downtown attractions

Stayed in March 2024

Apart from location there’s nothing to like about this hotel.

Location.

Stayed in March 2024

Both front desk clerks basically told me I was lying when I said there was only a sheet on the bed and no comforter. When the female clerk FINALLY brought a comforter, after calling THREE times, at 12:00 MIDNIGHT, the comforter was paper thin and basically a table cloth. The parking was across the street and I had to park on the fourth floor. The elevator to the parking was not working. We had to drag our suitcases up and down four levels of stairs by hand. The stairs were littered with trash and nasty looking, smelling as well. I was with my 14 year old son. The parking area was not safe looking.

Male front desk clerk was nice and helpful.

Stayed in March 2024

The front desk person was hard to work with and was ordering pizza while I was trying to check in. Their elevator was horrifying and felt like it’d break down any day, but if you tried to take the stairs all the doors leading to the various floors were locked

The room was nicer looking then expected and had a nice view

Stayed in February 2024

Staff wasn't there to validate parking. dealth elevator

Location

Stayed in February 2024

Nothing was liked except the location of the hotel. It is in great need of remodel and renovation.

I loved the location.

Stayed in March 2024

Cold shower every day!

Stayed in February 2024

Noisy, the roll up door to the balcony was loose and as the wind hit it it moved and made noise. You could hear the cars below. The carpet seemed like it hadn’t been cleaned in a while.

Late booking and one of the few rooms close to the convention centre

Stayed in January 2024

It met expectations meant my expectations were rather low. I have stayed here before. My room was clean and the appliances worked

Stayed in January 2024

did not feel safe

traffics was ok from this location

Stayed in October 2023

Wow they gave me a room without windows and as I requested they gave me another with sealed windows that could not be opened

Stayed in December 2023

N/A

N/A

Stayed in January 2024

No hot water for 2 of the days, elevator was sketchy. No ice in the ice machines.

Stayed in December 2023

Lack of hot water to take a shower on Sunday morning. Lack of buffet breakfast offering on Saturday morning that resulted in my having to get dressed and go to the diner up the street from the hotel. Lack of a telephone in the room to contact the front desk. Poor internet access connection.

Nothing worth mentioning is deserving of a comment regarding " like"

Stayed in December 2023

The hot water took a good 15 min to heat up. Beds were as hard as a rock. Room could’ve been cleaner. There was no breakfast. No fridge and no microwave. Oh and we were on the 7th floor and the elevator wasn’t working so we had to carry out stuff down 7 flights of stairs. The front desk worker wasn’t friendly at all.

The location was on point as it was close to a lot and within walking distance of the State Farm arena for the concert we were going to.

Stayed in December 2023

A lot

Nothing

Stayed in November 2023

Several things were not to my liking, the carpeting in my room was old and stained in several places, the coffee maker and desk lamp did not work, the shower curtain was torn in several places, and the bed squeaked, keeping me up most of the night. The gym had broken universal equipment and the TV in the gym didn't work.

Location - the location of the hotel was close to the venue I was attending. Both treadmills worked in the Gym.

Stayed in October 2023

I didn't like that our rooms were not close our together, our air didnt work, I didnt like parking across the road in a parking garage and paying to park for the hotel we stayed in! The lady at the counter when we checked out wasn't friendly at all There was no hot water to take a shower

Stayed in November 2023

The room furniture looked quite old.

The staff were excellent. The location was good.

Stayed in October 2023