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  5. Reviews of Comfort Inn & Suites Lawrence - University Area

Reviews of Comfort Inn & Suites Lawrence - University Area 2 stars

151 McDonald Drive, Lawrence, KS 66044, United States

#5 of 15 hotels in Lawrence

Guests' Choice

Review score

Based on 251 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Good night rest.
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, comfortable beds, would definitely stay there again.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Would definitely stay here again. Was pleased with our overall experience.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast had a nice choice of items, but the food was not very hot, it was more like lukewarm.

    Rooms were clean, and roomy. The staff was very friendly and accommodating. Was thankful for the 24hr coffee in the lobby.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Graduation Travel
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not a issue, but we were not able to book another night that was needed because of graduation festivities and family gatherings after graduation. There is nothing to complain about, but it would have been nice for another night and not move to another hotel.

    The staff was friendly and had great attitudes. The place was clean and seemed well managed. Rooms were clean, and the beds were comfortable. I would recommend this place to any travelers.

    Stayed in May 2024

  • Reviewed: 17 April 2024

    9.0
    Comfortable and relaxing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close on off to interstate Updated place to walk dog

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Low water pressure.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure was low not sure if it was trouble with a leak or buildup of debris in lines (may need to replace shower head & flush valve in toilet) because of the construction of the building next door. This will happen with new water lines being put in. But otherwise is always nice place to stay.

    Stayed in March 2024

  • Reviewed: 29 December 2023

    8.0
    Would stop again
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ease off the highway. Friendly staff. Quiet

    Stayed in December 2023

  • Reviewed: 3 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv didn’t work. There was an upsetting argument at the front desk with a man complaining about his room. He said he had roaches and wanted his money back. It was very unsetting.

    Quiet

    Stayed in November 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overpriced. Location was a bit far from city center.

    Room was nice and clean

    Stayed in September 2023

  • Reviewed: 17 September 2023

    7.0
    Won't be back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not happy with charge of $150 for incidentals on my credit card to be refunded after checkout. This is new and higher than every one else! And it takes a week or more to get it back. Shame on you!

    Room was large and clean. Front desk staff was excellent.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Great place to stop for a good sleep and wonderful breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean. Great breakfast!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    I liked my room for $98 a night, enough for Lawrence, KS. It was well located and easy to get to.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    It troubles me that when I get a room from an outside app (Booking .com) that I am treated differently than if I had come directly to the Motel and paid $25 more. Then when I tried to ask about extending at the same rate, the attendant said that I would need to take the room at the higher rate than the one I had been offered on the App. Why wouldn't the motel like that I was extending and bend a bit to give me a deal? I went back on the App and paid a slightly higher rate and though the attendant ultimately left me in the room, he said that that act was exceptional. Why? Are you trying to punish your customers for paying prices that you can't offer. Knowing what I know, I would never go directly to a hotel/motel and pay the asking price. I park in the parking lot and look at the App before going in. It is clear that establishments want to gouge their customers.

    The room was clean and ample. The maid had left a used wash cloth sitting on the bathtub and a waste basket was sitting on the toilet.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    7.0
    Good location but expensive
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pull out sofa has a mattress which you can feel every coil. I had to fold my blanket twice to put 4 layers of blanket on it.

    Breakfast is simple but adequate

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were old and needed to be updated.

    The staff was excellent. Very competent, thorough, and friendly. The bed was comfortable and the pet fee very reasonable!

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Clean, comfortable, Good breakfastno problems, no troubles..

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    The location of the hotel was hard to find. I could see where the hotel was on the internet, but in person from the road off the highway the hotel was hidden. We had to ride around for 20 minutes through a residential area before we found the hotel. Please make hotel signage close to the street.

    Breakfast very good. Quiet at night for sleeping.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Most of the staff was very friendly. 1 front desk and 1 breakfast attendant were not at all.

    Was very clean and comfortable.

    Stayed in July 2023

  • Reviewed: 8 June 2023

    7.0
    enjoyed our stay except for the bed
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the bed was very hard and uncomfortable. the mattress pad did not fit the bed - too small.

    proximity to highway. cleanliness. super friendly staff - very helpful

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    nice
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    hallway was hot & musty

    nice area

    Stayed in May 2023

  • Reviewed: 5 May 2023

    9.0
    Excellent place to stay in Lawrence
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Walls are a little thin.

    Excellent hotel close to everything in downtown Lawrence. I came to visit my kiddo at KU and it was the perfect spot. Room was clean, bed was comfortable, staff was very friendly. Will definitely stay here again when coming to Lawrence.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpet smells like mold.

    Stayed in April 2023

  • Reviewed: 14 March 2023

    7.0
    Good stay.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that even though I had paid for the room in advance, they charged $150 to my credit card account as a buffer for our any damage from our 8lb. service dog and “incidentals”. I’m calling BS on that. The Hilton charged us $25 for the same thing.

    beds are comfy

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The couch needs pillows. It was not comfortable to sit on without them. Also, if you are a light sleeper, bring ear plugs(which I always do) as the hotel is near a busy road.

    The staff were super friendly and accommodating.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    8.0
    it was pleasant.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    distance to restaurants and shopping

    large, roomy, clean, well furnished breakfast was fine

    Stayed in February 2023

  • Reviewed: 27 February 2023

    8.0
    Nice Property, Large Rooms and clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Room was big and had coffee, refrigerator and microwave.

    Stayed in February 2023

Showing 1 – 25

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