The poo water was not clear. Not sure why and there were a lot of ants in the pool area. The tv did not have a guide. Breakfast could have been restocked quicker. More fruit options would have been appreciated.

Clean

Stayed in May 2024

Room keys didn't work. Walking distance to the entrance of the Henry Ford Museum is longer than stated, probably more like 25 minutes. We drove (10 minutes).

Hot breakfast was great, location is perfect for the Henry Ford Museum, nice quiet room.

Stayed in May 2024

Dismal breakfast. Ludicrous "sausage" might have contained a little meat. Shaping it into patties and logs was a rough joke. Bulk scrambled eggs possibly from a tanker truck, floated in warm clear liquid that I hoped was water. No egg shells entered or left that kitchen. Pool "out of order." There was a bright white flashing light every few seconds, coming from a device high on the wall of the room that I took to be a smoke detector. I had to cover my eyes with bed linens to sleep.

There was milk for coffee, and the coffee was drinkable. The place was clean enough. The ice machine on the fourth floor worked.

Stayed in May 2024

It seem expensive for what it has to offer in comparison to other hotels in the area.

Good location, friendly staff, clean, spacious, did not have a chance to try the breakfast.

Stayed in April 2024

Pool is very dirty .Needs to be shut down and given a good cleaning

Close to ford museum

Stayed in April 2024

I liked the location, close to the transportation center and close to the Ford museum.

There is a breakfast that is not so various, but it is enough to grab something and go on with your day activities.

Stayed in April 2024

Bathroom shower overflow at drains.

Convenient location!

Stayed in March 2024

Front desk gal was not welcoming. Sour attitude. Our carpet was not clean. Sad that pool did not open before breakfast. Pool towels too small.

Loved the location and the breakfast. Beds were comfy, shower was good. Pool was nice.

Stayed in March 2024

The pool was a little cloudy. And the room was a mess people had left dirty towels socks and trash in there and when we went the first night there were far too many kids in there doing cannonballs and screaming so my 4 year old was scared. They were in the pool for several hours and we didn’t get to go in the pool. When we did go the next morning at 730am the room was not cleaned from the mess the night before and there were no towels at all so we had to walk back to our room dripping wet and cold. We tried to go swimming again that evening and the same kids were back screaming and taking up the whole pool so we didn’t get to use the pool much at all. When we left I asked if there was anything they could do as we had booked that hotel specifically for the pool and its location to our venue. The lady said to ask the manager but he was not in. So we were a little disappointed about that.

The hotel was nice and the room was great it had a microwave and fridge which was perfect for us to warm up our leftovers from dinner. The breakfast bar was excellent the first 2 days. The third day(sunday) was a little lacking. But overall I was happy with my stay

Stayed in February 2024

Location

Staff were very professional

Stayed in December 2023

I was upset about that taxi driver from hotel to the airport I was quoted the price 55 dollars one way to the airport then he said cash only. Then when we arrived at the airport. He told me that I have to pay him extra 3 dollars for tax,,,,? It’s very unprofessional

Stayed in January 2024

The quiet

It was ok. The juice machine was broken so we couldn't use it.

Stayed in December 2023

The room smelled moldy.

Walking distance to places. Nice breakfast.

Stayed in November 2023

Laundry Dryer wasn't working which made it difficult to do our laundry Ice machine wasn't working

Location was great Room was comfortable Breakfast was good

Stayed in November 2023

Facility and Breakfast - expected more options

Enough parking

Stayed in November 2023

Those Ameican breakfasts, how can human bieng eat such things.. If you don;t have a car, then not much facilities/to do around, grocery store 8 min walk from hotel. One restaurant, Ford's Garage quite close, apaprently very good, but didn't have time to check.

Dearborn Transit Center 3 min walk, very helpful in terms of getting to both airport and Detroit's Downton. Computer and printer available in the lobby, helpful for the return flight check-in.

Stayed in November 2023

Beds were aweful

Staff was very nice! Location was great!

Stayed in November 2023

Our shower did not work and the water was lukewarm at most. That was a bit disappointing. Although we didn't intend on using the pool - it was closed anyway and the hotel "gym" was pretty pathetic with a few old pieces of equipment and that was it.

The staff went above and beyond to make our stay a good one. Our room was clean and breakfast was reasonable for the price - the usual. We didn't have any issues with noise either even though the hotel was full of people that obviously went to a concert downtown.

Stayed in November 2023

The view was a bit off putting of the train tracks, which is too be expected but maybe a nicer fence might benefit from it just looking a bit more appealing? Not a deal breaker just stuck out to me.

The ice cold water in the lobby was nice, also the pillows were really soft! Easy check in/check out. Breakfast wasn’t anything crazy but it’s always nice to have. It was stocked well when we went down at 9am

Stayed in November 2023

Street noise

Clean and affordable

Stayed in October 2023

Wi-Fi speed and robustness real bad. We have 2023!!!

more fruit/healthy options for b'fast would be appreciated

Stayed in October 2023

Breakfast is too late for the morning risers. If you need to leave prior to 6:30am you leave hungry. Maybe a to-go for guests who have to be on the road prior to the 6:30 breakfast bar would help.

Great location for the event attended.

Stayed in October 2023

I had to call the front service desk aprox 15 times before I was able to get in contact with anyone.

Breakfast was decent and the service was pleasant.

Stayed in September 2023

Needs two chairs in a room with 2 people. It is very uncomfortable having to sit on the bed to watch tv

Convenient to local arrractions

Stayed in September 2023