188 14th St NE, Atlanta, GA 30361, United States
#80 of 263 hotels in Atlanta
Guests' ChoiceBased on 2662 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 28 May 2024
Ron
United Stateswhat I did not like was they charge you $70 per day just to park at the hotel. Also, for the amount of money there was no continental breakfast. there was also no hand soap in the bathroom
The valet was excellent. The front desk and staff were excellent.
Stayed in May 2024
Reviewed: 27 May 2024
Chambers
United StatesThe Cost of drinks is different at the swimming bar compared to the restaurant bar. The lighting in the hotel bedroom and bathroom are too dark and the bathroom doors don't lock. Parking fees and breakfast fees.
Staff. The environment is very relaxing and calm. Proximity.
Stayed in May 2024
Reviewed: 27 May 2024
Yen
United StatesI paid for a tequila sunrise and a martini in the lobby. It came out to be $42 which is totally ridiculous.
Really cool decor. Super nice staff.
Stayed in May 2024
Reviewed: 22 May 2024
Omari
United StatesCharged 75$ for no reason
Stayed in May 2024
Reviewed: 14 May 2024
Jeremy
United StatesTerrible parking situation with outrageous prices Not enough storage space in the room Insufficient hanging space for long items Need more hanging space in the bathroom
Large clean bright rooms Very pleasant staff Good location Very good value
Stayed in May 2024
Reviewed: 12 May 2024
Taylor
United StatesI took a shower. But the tub didn't drain properly.
The location is amazing and super convenient to the whole city. The staff is super kind and really quick to help!
Stayed in May 2024
Reviewed: 8 May 2024
William
United StatesIt did not have complimentary coffee in the lobby. Complimentary coffee in the lobby of a property of this quality should be standard. That is the only complaint I have, if you can call it a complaint.
The property was excellent. Staff excellent, too. Room was spacious and clean. High marks the property.
Stayed in May 2024
Reviewed: 7 May 2024
Deborah
United StatesThe pool was closed. It wasn’t clear on booking.com which was upsetting because it was over 80°.
Stayed in May 2024
Reviewed: 29 April 2024
Timothy
United StatesIt wasn’t the property, but the guests in the room next to us were incredibly loud until 3:00 in the morning. This is not a reflection of the staff or the property.
We stay at the starling frequent. It’s always a good time with great staff and environment.
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United StatesSunday morning breakfast option at the hotel was only a buffet. Food was fine, but would have gone somewhere else next time. I would have liked a more firm pillow. I forgot to ask if they had a pillow concierge for more options
The room was very nice. Bed was comfortable, slightly more soft than firm. We had a partial vote of Piedmont Park and were on a top floor. Food in the area was varied and good.
Stayed in March 2024
Reviewed: 15 April 2024
Conchetta
United StatesI paid $210 for parking. I only stayed one night. That was the only downfall. Due to the cost of parking I won't stay there again. Room service was costly. I don't mind paying top dollar for top dollar food. However, the food was basic. $44 for an order of chicken wings.
Nice place to stay. Staff was very friendly.
Stayed in April 2024
Reviewed: 11 April 2024
Yolanda
United StatesBreakfast, and the bathroom the toile was to small
Love the location, the ambience, room well decor, the bar and music was perfect. Love the place in general.
Stayed in February 2024
Reviewed: 11 April 2024
Shirley
United StatesOur sheets had stains on them.
The convenience of not having to leave the facility for a choice of food.
Stayed in April 2024
Reviewed: 10 April 2024
Adesoji
United StatesCalm and decent hotel. Great value @ great location
Stayed in April 2024
Reviewed: 8 April 2024
Steve
United StatesShowers had no pressure, little water flow. Not a fan of the noisy toilets.
Location, design, staff
Stayed in April 2024
Reviewed: 8 April 2024
James
United StatesIce machine not working. First world problem 🤪
Location!! And the best staff of any hotel EVER!! Huge shout out to the bell staff, valet staff and bar staff!!!
Stayed in April 2024
Reviewed: 2 April 2024
John
United StatesWe didn't like that we had a do not disturb sign on the door and still got disturbed. It would have been nice to be told ahead of time that maintenance would come in to check the Internet. The air conditioner was to loud.
Most staff were awesome! We loved the art and the other decorations. Breakfast was ok, the billing was a little confusing. The hotel was very clean and organized well.
Stayed in April 2024
Reviewed: 2 April 2024
Lura
United StatesNo business center. No restaurant only limited food service in the bar. Hotel seemed old. Beds were really low to the ground. Requested accessible room and the tub still had very high walls to step into. Very challenging. No gift shop for variety of snacks. No pool.
Staff excellent and friendly.
Stayed in March 2024
Reviewed: 1 April 2024
Jmaguerrevere
Dominican RepublicParking
Location
Stayed in March 2024
Reviewed: 1 April 2024
Janet
United StatesIt was very noisy. When the doors to the room they make a loud noise.
The location was great and the room was nice.
Stayed in March 2024
Reviewed: 29 March 2024
Kelcy
United StatesBeautiful decor, amazing staff
Stayed in March 2024
Reviewed: 26 March 2024
Buddie
United StatesOnly complaint was we could hear someone directly above us and that was distracting and kind of noisy.
Great hotel!
Stayed in March 2024
Reviewed: 24 March 2024
Tracy
CanadaThe toilet and sink were clogged, and the doors and doorframe of the bathroom were quite dirty.
The hotel is beautiful and in a great location. The staff are helpful and kind.
Stayed in March 2024
Reviewed: 23 March 2024
Steven
United StatesThe front desk staff were professional and friendly.
Stayed in February 2024
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