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Reviews of Comfort Inn Carmel By the Sea 3 stars

Ocean Ave & Torres St., Carmel, CA 93921, United States

#27 of 39 hotels in Carmel

Guests' Choice

Review score

Based on 534 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Enjoyable , pleasant staff , clean.
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 3 nights
    • Submitted via mobile

    Noise from street traffic

    Convenient location

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Outstanding customer services and great nice clean room
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 3 nights
    • Submitted via mobile

    I like everything

    Friendly staff and the front desk was excellent and super helpful with directions about the area, especially to my wife because she had to find me after running the Big Sur Marathon, which was also coviniently located less than block from the bus boarding area to the race. The free breakfast was also excellent. I will come to this hotel from now on. Extra: Centrally located within walking distance to all shops and restaurants in Carmel

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, flowers.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice location and Uber friendly. Beautiful area to stay and see
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very close quarters and parking was busy

    Very nice location and clean rooms.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable bed, good location, nice breakfast.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Staff could be more welcoming and friendly. When I arrived to check in, they did not even acknowledge my presence until they wrapped up their conversation. Not enough parking.

    Very clean and comfortable beds. Adorable dutch doors. Pretty flowers on the property. Great location. Walking distance to restaurants and shops.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Location, breakfast was great!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Comfort Inn Carmel offers a good location with friendly staff, comfortable rooms, etc. for shops, restaurants, and a wa
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Walls are thin, noisy… One thing that needs to be addressed is the tub— needs new non-stick, and the stability bar is not in the right place. It should be on the wall. Both of us almost slipped in the showers of two separate rooms.

    The rooms were nicely remodeled, and the bathroom was amply supplied. Also, plenty of lighting/outlets. Staff were friendly.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Excellent place would go again. Next time I’d ask for the second floor.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The walls are super thin, you can hear everything and the people above us were incredibly loud!

    Price was good. Room was clean. Garden area beautiful.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Perfect location, comfortable room
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Overall would recommend but a few minor negatives: Rooms were single-glazed with gap under the door, so loud when people walked by to get to other rooms (though in a quiet area so the outside/street noise was very low). Main noise issue was the building had very loud plumbing - so very loud when neighbours used their bathrooms or when the tank was filling (not sure which). Not sure it had air-con which would be an issue mid-summer. Very dodgy Wifi. Breakfast was a bit basic, and in a cramped room; we didn't bother with it as there is an amazing bakery in the village. Parking was limited; we managed to find a space fairly easily every day, but can imagine the road parking would be tricky in peak season.

    Perfect location in Carmel-by-the-sea: right next to all the shops, restaurants and tasting rooms. Room was comfortable and well appointed; average size, good TV, comfy bed. We were lucky and had patio chairs right outside our room (60).

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Nice stay in Carmel.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Walls too thin and could hear next door and maids outside.

    Loved the waffles at breakfast, the view from our room as well as upgraded amenities in the room.

    Stayed in February 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Nice, quiet location.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location was very central. Very walkable

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    A truly delightful property.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Nothing to complain at all.

    The property was just perfect for a weekend or more away. Clean and tidy. It ticked all the boxes. It is well located and very comfortable. A really sweet little property and excellent value for money.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Plumbing was very loud. Thin walls.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good budget accommodation in great location but quite noisy
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls are very thin and we could hear people talking next door. Unfortunately, they had an early start and showered at 5:30 in the morning which was very noisy.

    Staff were friendly and it’s an excellent location. Room is spacious and comfortable. Breakfast was adequate.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Cute hotel and close to downtown Carmel
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We had a family with children above us who seemed to be running constantly from the moment we got there straight through to the morning. The noise was very loud and unfortunately my husband has misophonia and this made it nearly impossible for him to rest after our long drive. The parking was tight although we eventually managed to find a spot. The room was quite small for four adults and luggage. The room only had a fan for cooling down. The fridge was very small and oddly shaped inside for leftover boxes and drinks.

    Very close to downtown for walking the shops and seeing the local businesses and restaurants. Hot and cold breakfast options were good to get you going for the day. The outside of the hotel was charming and the half doors for the rooms were an unusual experience.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Overall very nice property, proximity to Carmel is excellent. Hotel is very well kept. You could park and walk everywh
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small item, while I like a firm bed this was like a board. A little too firm

    Excellent location, very clean, very friendly and well kept.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The only thing is that breakfast is available at 8 which was after we normally left for the day. Not a big deal for us as we found a nice little bakery downtown, but could be an inconvenience if someone prefers to eat at the hotel.

    Loved the location and the updates that have been done to the hotel.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Loved the location and condition of the property.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The electronic keys kept failing

    Great location and a clean updated room.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Family with young children
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed needs to be upgraded

    Closer to the beach and restaurants

    Stayed in January 2024

  • Reviewed: 24 January 2024

    7.0
    Nice Room, Convenient Location, but Noise Issue
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Floors in between is thin. Every step of the people above your room if you are staying downstairs is really loud. While if you are a guest staying above a room, be considerate of others as well.

    While writing this review, i'm currently staying at this hotel and found the room to be quite nice. The location is within walking distance to the center, which was very convenient for exploring the area. However, I have one major complaint that significantly impacted my experience. The noise from the people walking above our room was extremely disruptive. I found it difficult to ignore the continuous footsteps, which echoed loudly downstairs. This made it challenging, especially with a 1-year-old baby who kept waking up due to the noise. If you are sensitive to noise or easily disturbed by footsteps, this hotel may not be the best choice for you. Despite the pleasant room and convenient location, the disruptive noise greatly affected the overall experience. I hope the hotel management can address this issue to ensure a more peaceful stay for future guests. Ps. I actually called the reception at 22:36 to call the room above us to let them know they are disrupting us with their footsteps, which they did really call them. And now 22:48 is quiet. I'm gonna edit this if they make a noise again. 😑😏

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    GREAT
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    COULD IMPROVE ON THE BREAKFAST

    LOCATION

    Stayed in December 2023

  • Reviewed: 14 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The was nit that comfy. Breakfast limited.

    Perfect location. 13 minute walk to the beach. Close to restaurants and shopping.

    Stayed in January 2024

Showing 1 – 25

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