Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Washington State hotel reviews
  4. Des Moines hotel reviews
  5. Reviews of HomeTowne Studios by Red Roof Seattle - Kent/Des Moines

Reviews of HomeTowne Studios by Red Roof Seattle - Kent/Des Moines 2 stars

25104 Pacific Hwy South, Des Moines, WA 98032, United States

#3 of 3 hotels in Des Moines

Guests' Choice

Review score

Based on 379 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.5

  • Comfort

    4.8

  • Location

    5.6

  • Facilities

    4.5

  • Staff

    5.8

  • Value for money

    5.1

  • Free WiFi

    4.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 7 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Everything the elevator stunk like pee the room was so nasty and the bed was so uncomfortable.

    Only the staff

    Stayed in March 2024

  • Reviewed: 26 March 2024

    5.0
    I didn't get to stay there I wanted a refund
    • Business trip
    • Solo traveller
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I didn't get to stay I need a refund

    I like certain employees

    Stayed in March 2024

  • Reviewed: 2 February 2024

    3.0
    Besides the two employees in check in everything was horrible.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Heater didnt work at all, sink in kitcheb didnt work thought was just turbed off when thought about it turbed it on to make dinner and then ended up with a leak and water everywhere..water from shower would not stay in shower assuming installed at a angle as drain not clogged and curtain pulled (walk in shower) and shower head not turbed out. To top it all off (im summarizing as i had a long detailed explanation and page froze and lost it all) we lost power as did alot of people and the lady working at check out was lazy and unprofessional she litterly had guest going abd checkinh if rooms had power to move. Gave them a key and said go check one guest had to check 3 rooms befor found one. I had another bad exsperiancd with her but im not typing it all out again but just say she is very unprofessional and seems like a lazy know it all employee. To top it all off myself and wife for homeless. I got a new job saving up to move into a A place But decided that we deserved it and And to treat ourselves, we decided to stay at a motel. Didn't have the money at all to do it, but we did anyway. And our experience was horrible to talk that off. We were told that the refund from the deposit would be a checkout or soon after and it was not as partially. My follow does state Three day or more before refund will be sent. Very saddened and upset.. Last time will do and probably use booking.com

    The two employees working when i booked in where awesome and cool. Had a few good laughs and generally seemed like awsome workers who knew what they where doing and in good spirts. These two employees wwas the one clocking OUT at 11pm and one clocking IN at 11pm there was some cross over time where both where there. 10/25

    Stayed in January 2024

  • Reviewed: 26 September 2023

    5.0
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 3 August 2023

    4.0
    It was one of the worst experiences by a hotel
    • Business trip
    • Group
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The room had no shower curtain, and had an odor .the toilet backed up and it took thrm.over 14 hours to fix it. The refrigerator was too cold like a freezer. JD

    Nothing

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    Just okay. Probably will look for another place next visit
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy.

    Location, price

    Stayed in July 2023

  • Reviewed: 1 August 2023

    5.0
    The price is fair and facilitating can be better, like replace the molding ceiling, clean the floor.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had two queen size bed, one have blanket, the other one only have sheet to cover. The bathroom ceiling have mold. The floor is sticky all over

    My room was in the end of building The bright light around the building and parking lot

    Stayed in July 2023

  • Reviewed: 1 May 2023

    3.0
    disappointeed
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    rude staff overcharged kept deposit no proof of any damage

    Stayed in February 2023

  • Reviewed: 16 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 15 nights
    • Submitted via mobile

    It's a hood motel very unsafe and unclean

    I had a place that I could barely afford

    Stayed in April 2023

  • Reviewed: 11 April 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Not at all

    Stayed in March 2023

  • Reviewed: 29 March 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    dirty in the elevator

    first day no shower curtain

    Stayed in March 2023

  • Reviewed: 13 February 2023

    4.0
    Deceiving
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that it's been more than 14 business days and I have not received my deposit

    The staff didn't hassle me or refuse to help.

    Stayed in January 2023

  • Reviewed: 16 December 2022

    3.0
    uck
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    dirty everywhere. no hot water. half of it was completely shut off in the room I stayed.

    not much. location was ok not great

    Stayed in December 2022

  • Reviewed: 9 October 2022

    5.0
    Passable
    • Business trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I liked that it was close to a store and only a short drive from the coast.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    Front desk person in morning was rude and was yelling at me so loud my boyfriend heard her through the phone

    Mesha at the front desk was awesome and so was James the manager. They only have one housekeeper who works her butt off so don't expect it to be clean. Bring your own cleaning supplies for a better stay Girl in morning front desk was horrible rude

    Stayed in September 2022

  • Reviewed: 26 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Garbage cans full everywhere. No towels. Shower curtains definitely need to be changed. Very different from what shows in the pictures.

    It was a spot to lay our heads.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    5.0
    Not the best. Will I return? Probably not.
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I booked this room for my son in law and he was told there was no reservation. I had to call to verify there was and go to the facility and discuss it in person.

    The location and price were right where I needed it to be.

    Stayed in August 2022

  • Reviewed: 12 September 2022

    3.0
    had to deal with flooded bathroom.
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    conditions were poor

    price

    Stayed in September 2022

  • Reviewed: 7 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Condition of room

    Price

    Stayed in August 2022

  • Reviewed: 5 August 2022

    4.0
    I get it was a cheaper place but nothing was really kept well maintaned
    • Business trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    overall my room was run down the only fairly clean thing was the bed and fridge

    the location was decent

    Stayed in August 2022

  • Reviewed: 28 July 2022

    4.0
    Good rate indeed compared to others - I was a little scared to leave my car in the parking lot but nothing happened.
    • Leisure trip
    • Family with young children
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no well maintained - trash by stairways

    the price

    Stayed in July 2022

  • Reviewed: 26 July 2022

    3.0
    Poor
    • Business trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nasty nasty nasty floor. Room reeked of cigarette smoke. Cig butt burns all over bed spread.

    Hot water and semi comfortable bed with a roof over our head

    Stayed in July 2022

  • Reviewed: 18 July 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The whole situation was messed up, got there from over an 8 hour drive and wasn't able to check in because of issue with staffing. Resulting to having to sleep at a rest area with my children. I did however get my room with a partial refund and $20 off the next day at 7am. Our trip didn't go as expected because we were short on rest and started our adventures at almost 3pm! Also there was trash everywhere, the elevator was disgusting, the fridge was dirty, the shower was dirty with hair in there. I do appreciate the girl at the front desk for her hospitality. However, i will never book there again nor will I recommend.

    I like the cost for it being the type of room that it was. And how easy it was to book it. The room was a great size and perfect for our group.

    Stayed in July 2022

  • Reviewed: 16 July 2022

    5.0
    Ok
    • Leisure trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Have cleaner rooms and coffee ☕️ 😋

    There was no breakfast and I didn't know if I will stay there again due to the price

    Stayed in July 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: