The cigarette smell

The beds were comfortable, I was comfortable for the most part.also I saw a baby roach, I’ve seen worse so hopefully they just get it straight before it gets out of hand. The cigarette smell was every where.

Stayed in May 2024

Noisy air conditioning, the fire alarm beeping every 20 seconds throughout the morning and the floor was sticky.

Price

Stayed in April 2024

Our vehicle was, along with several others, broken in to. Nothing was stolen as we didn't have any valuables in it, but the driver side window was shattered and we have to pay to have that fixed. No security cameras, thought it was a decent neighborhood to stay in!!!

Stayed in April 2024

Cigarette butt stains in the bathroom. No carpeting on the floor. No real breakfast.

It was relatively close to the I 77 north south axis.

Stayed in March 2024

No dislikes about the property

It was near restaurants and shopping

Stayed in January 2024

I was really upset about the breakfast. I expected a hot breakfast but it was no where near what I expected!

The location, it was back in the cut!!

Stayed in February 2024

the smell , could use updating & pictures that look exactly like the rooms !

how close it was to everything

Stayed in January 2024

The staff was very rude ! They were never at the desk when needed . Upon check in the lady at the desk was very rude like she had an attitude. Didn’t understand why and after I paid for the room she gave me the key and receipt then walked away … I wasn’t informed of where my room was , how to access it , what time breakfast would be , WiFi , etc .. none of the standard things usually you would hear once checking into a room . After that i never saw anyone at the desk . My husband even tried to get someone but it was like a ghost town so glad we didn’t have any emergencies … the extra people standing around not knowing if they were staying or just got in from the outside cold ..

Loved the easy access to it and that it wasn’t too hard to find .

Stayed in January 2024

Most of the electrical sockets didn't work. The water pressure was horrible. Water sprayed out of the side of the bathroom faucet

The staff was pleasant

Stayed in October 2023

The property was not the most clean, on the first night had an issue with stink bugs. Was able to get a another room and discount.

The location, it was near a lot of good stores and restaurants.

Stayed in October 2023

The hall ways smelled a bit weird.

The breakfast was very basic but nice to have. Location was good, very close to Charlotte center.

Stayed in October 2023

It was promoted online to provide breakfast and it only had a coffee bar with mini muffins

Stayed in October 2023

They’re different unpleasant smells in the bathroom wasn’t the cleanest. Outer exterior was very unprofessional. 

Was very comfortable 

Stayed in October 2023

The only thing that could be better is, maybe have tolietry items for guest (lotion, shampoo, bodywash, etc) disposable for convenience.

Nice area, good location, no noise, comfortable.

Stayed in October 2023

Close to Atrium Health Hospital-Pineville

Stayed in October 2023

How kind and courteous the staffing is

Stayed in September 2023

The staff was kind and great

Stayed in September 2023

It was not as clean as I expected. There was trash on the floor under one of the beds, the kitchen (especially the stove top burners) were dirty. The bathroom had a pee smell in it even after we wiped down everything and sprayed Lysol. The floors are a dark hardwood so I guess they don’t think it needs to be mopped. My feet were dirty in less than 5 mins (seriously looked like I had been walking outside barefoot for an hour)

Staff was nice. Hotel was in a convenient location. Price was decent for the area and time of year. Parking was included in the room cost.

Stayed in August 2023

Breakfast was a little lacking. Need more variety.

Stayed in July 2023

I wasn’t able to pay with cash. Seem to be a lot of people hanging out outside and that made me a little uncomfortable. Also, I’m not sure if I was across from a room for staff, but the door across the hall must have slammed loudly a good 20 times in four hours.

The staff was very nice and helpful

Stayed in July 2023

Room #301 had a strong smoking odor. I cleaned the a/c filters, found & cleaned out cig ashes in window sill, kept the windows open when possible for fresh air—- it still stank.

Location.

Stayed in June 2023

I didn't like the fact they didn't have an ice machine LOL it took a little too long for me with the ice tray. maybe this could be updated soon.

I like that the facility was clean, check in with easy, and staff was very friendly.

Stayed in March 2023

I was given a room that was already occupied. However the nice lady at the front desk solved the issue by giving me an upgraded room. No extra charge.

Room was clean and the bed was comfortable.

Stayed in December 2022

Breakfast food could have been better very basic

King size bed was absolutely wonderful comfortable relaxing. cleanlinc cleanliness was great!

Stayed in August 2022