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Reviews of Comfort Inn Marshalltown South 3 stars

2613 South Center Street, Marshalltown, IA 50158-4501, United States

#3 of 8 hotels in Marshalltown

Guests' Choice

Review score

Based on 78 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    I would stay there again
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like the little refrigerators that they have they’re just small and don’t keep things very cold, but it’s not the hotels fault. It’s like that at all motels.

    The staff was very nice and friendly. The breakfast was good and free The room was clean

    Stayed in April 2024

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed. The elevator wall needs to be cleaned.

    Room was very clean. Staff was very nice and helpful. Especially the morning hostess when my son made a mess.

    Stayed in November 2023

  • Reviewed: 31 August 2023

    8.0
    Over all it was good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not enough king size room available

    Easy to fine

    Stayed in August 2023

  • Reviewed: 19 July 2023

    8.0
    Overall good stay, just issues with the key cards.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Key cards kept not working and having to go get new ones.

    Was a nice spacious room

    Stayed in July 2023

  • Reviewed: 28 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This may seem minimal to some unless you have a hard time getting up and down toilet low to ground husband used one in hall mostly

    Close to shopping and restaurants. I was able to do a morning walk thru neighborhood even saw a jogger. It was centralized to places I needed to be The receptionist very helpful and personable

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    good value. clean. staff friendly
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    nice clean.

    Stayed in May 2023

  • Reviewed: 9 December 2022

    8.0
    comfortable enough. accommodated group of friends.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast items were a bit limited

    it was available to book with the Iowa State High School Girls swim meet in town. staff was responsive and polite. I was able to bring my dog, and they booked us in a room near a building exit.

    Stayed in November 2022

  • Reviewed: 21 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Carpet was filthy. My feet left black marks in the bathtub during my shower. Not enough coffee during breakfast. Staff blocking the food trays and wouldn't move.

    Staff at front desk was friendly. Bed was comfortable.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    9.0
    A nice stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Better water pressure

    The room was quiet and the bed was comfortable. The breakfast had enough to choose from. We would stay

    Stayed in August 2022

  • Reviewed: 16 May 2022

    8.0
    I would definitely stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast ended at 9:00 am. Should have been a little longer. King size bedroom was good except there wasn’t two chairs.

    Stayed in May 2022

  • Reviewed: 14 April 2022

    8.0
    comfortable stay that fits your minimum needs
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing that I can think of

    good and comfortable start as the name says it all

    Stayed in April 2022

  • Reviewed: 11 April 2022

    9.0
    No frills hotel with a warm pool for the kids
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    It was great...nothing to change. If a large remodel is in the future, I would definitely consider adding a hot tub for the "old" bones to rest and warm up. Our stay was great.

    We weren't looking for an extravagant stay, just someplace to sleep and relax while in town for two days. I was disappointed when my preferred hotel was full, so I looked at this one. It had a pool for the kids and was a very decent rate. I will admit the rate seemed a bit low, and I feared we were staying in a dive hotel. I'm all about saving money, so I gave it a shot based on reviews and photos. I'm glad we stayed here - our friends overpaid and stayed at a crowded hotel nearby, and complained that the pool was so busy they didn't have fun. This hotel was remodeled with up to date decor, and was very warm and inviting. The front desk clerk was sweet and I felt welcome from the get-go. Our check-in was smooth and parking was close to the door! My kids love the rolling luggage carts and it made coming/going with multiple bags so much easier. While there wasn't a hot tub for mom, I did enjoy the warm temperature of the pool. So often they are freezing cold, but this one was honestly warm. I was completely surprised that my kids had the pool to themselves both nights. Our room was clean, and the breakfast was very good! All in all, I was extremely pleased with our stay considering the low rate we paid! I would definitely stay here again.

    Stayed in April 2022

  • Reviewed: 17 February 2022

    8.0
    pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the squeaky front door

    the staff

    Stayed in February 2022

  • Reviewed: 25 December 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was too low. Need taller toilets. Plus I picked up a lot of garbage in parking lot and yard

    The size of the room and convince to the door with my dog

    Stayed in November 2021

  • Reviewed: 7 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price was slightly high compared to other motels during our trip. Otherwise it was ok.

    Easy parking. Convenient to stores, gas and food. Easy access to highway. Comfortable.

    Stayed in September 2021

  • Reviewed: 23 August 2021

    9.0
    Nice room!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The door to the bathroom was out of adjustment and didn't close all the way. I don't recall having an exhaust fan in the bathroom. I wish there were more outlets like on or near the bed lights for things like phone chargers. I enjoyed the complimentary to-go breakfast sack, but I was disappointed that both mornings the air-pot that held coffee was empty. Seems like a lot of places have trash receptacles at the entrance that are overflowing, as well as the wastebaskets in the breakfast area. This one is included in that statistic.

    The shower is excellent, the beds are comfortable, the pillows very soft. The room is nicely appointed and easy to move around in, the television is nice.

    Stayed in August 2021

  • Reviewed: 14 August 2021

    7.0
    Good if you are only looking for a cheap place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    The shower was the worst, it had no pressure at all and at times seemed like I was using an outdoor style trickle shower. My keys were deactivated daily which was an inconvenience and one staff member found that the keys were not set for the entire trip but for single day activations. To be honest I do not think I am going to stay there again.

    The price was good and there is a small indoor pool. The location is prefect as there are plenty of places to dine at within walking distance.

    Stayed in August 2021

  • Reviewed: 9 September 2023

    10
    Every year this is my hotel
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    A little maintenance on the outside

    Location is quietly tucked away from the roads. All staff are super friendly and the breakfast is as good as I could expect

    Stayed in August 2023

  • Reviewed: 19 August 2023

    5.0
    I guess what to expect of a hotel not updated for 30 years
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were put in a room that smelled like someone had smoked in it. I thought it was all non-smoking but I guess not. The same food was served at breakfast each day. Maybe bacon instead of sausage, some different cereals.

    The location was fine.

    Stayed in August 2023

  • Reviewed: 10 June 2023

    3.0
    Will not stay here again
    • Business trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was bad , it also had a big piece of wood missing from headboard , breakfast was served at 6:30, arrived at 6:45. What little food was left was cold no heat source. Ran out of food. Fridge in room did not work, 2nd fridge did not keep anything cold , lost a bunch of food we had in it.

    Location was close to where we were there for

    Stayed in May 2023

  • Reviewed: 17 May 2023

    5.0
    Will not stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was terrible, went through 2 refrigerators and still never had anything cold, bed had a big piece of wood missing from headboard. Breakfast was at 6.30 we arrived at 6.45 food was cold and hardly anything left. No heat source under food

    Location was close to where we were attending an event

    Stayed in May 2023

  • Reviewed: 9 May 2023

    6.0
    fair, very disappointed at breakfast
    • Solo traveller
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no breakfast as promised when I showed up at 0700

    location, cleanliness, bed was great

    Stayed in May 2023

  • Reviewed: 24 April 2023

    6.0
    It was ok but definitely could improve some things.
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    needs updating, not very soundproof, lacking in breakfast items, pool wasn’t working

    convenient location, friendly staff, free breakfast

    Stayed in April 2023

  • Reviewed: 16 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The housekeepers came in to make our bed. They also turned on our heat to 74 degrees. My wife and I have 2 children and our house isn't set that high. And that was just a room so we fought both kids to go to sleep both nights because the housekeepers think they have to have it 70-80 degrees in the room. Unless they get new housekeepers my wife and I will not be staying there anymore

    That it was close to some restaurants. The front desk employees were friendly!

    Stayed in April 2023

Showing 1 – 25

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