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Reviews of Capital O Nacogdoches - Hwy 59 & SW Stallings 2 stars

3400 South Street, Nacogdoches, TX 75964, United States

#12 of 14 hotels in Nacogdoches

Guests' Choice

Review score

Based on 57 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.4

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 30 December 2023

    8.0
    A good place to stay
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The checkout time, no breakfast

    Staff was awesome

    Stayed in December 2023

  • Reviewed: 12 May 2022

    6.0
    Make sure you go to the right OYO building
    • Couple
    • Premium King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The outside freaked my husband out. couldn’t really tell it was a hotel till driving into the property. I understand it’s understand it’s under construction but the same name across the street makes it very confusing. Also the room was half remodeled. clearly see some work still needs to be done. but the coffee was horrible. and the machine was gross I had to clean it before making coffee still didn’t taste good.

    The inside was very pretty.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Pool View 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Love the lady at the front desk... Always helpful, patient, and nice

    Stayed in May 2022

  • Reviewed: 15 December 2021

    7.0
    overall great for one night wasn’t awful for the value.
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    one of the doors on the side of the building was damaged and rigged open. bathroom door seemed as if someone beat on it.

    the bed was comfortable and clean. shower was hot. the staff was very pleasant and helpful!

    Stayed in December 2021

  • Reviewed: 7 December 2021

    8.0
    Clean Comfortable Room with a not very welcoming staff
    • Business trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 1 night

    I booked my room on line and asked for a handicapped accessible room. I paid with a credit card through Booking.com. However when I got to the desk I was immediately told, number one I had to pay a refundable $25 dollar deposit and that they didn't see the Booking payment and I would have to pay again - I now have two room charges listed with my bank. I was never asked for an ID of any kind, my request for a handicapped accessible room was never addressed, I was never given a WIFI password and as there was no room phones and calling the location phone transferred to a national number I was never able to gather that information. While the room itself served my needs, I just really did not feel welcome at all.

    The location was clean and attractive though it did smell a bit like marijuana. The rooms were spacious, clean, and comfortable. The bathrooms were well stocked and the tubs were large. Each room had a coffee pot and a iron and ironing board. There were no phones.

    Stayed in December 2021

  • Reviewed: 27 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    This hotel does not exist

    This hotel does not exist

    Stayed in September 2023

  • Reviewed: 12 August 2023

    9.0
    Great safe nice ring
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    No commental breakfast and the room had no coffee pot. The amazing stuff other than that it was amazing stay

    Staff is great, and the rooms are clean.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No contentiall breakfast

    Great rooms Comfortable beds

    Stayed in August 2023

  • Reviewed: 28 July 2022

    5.0
    GOOD STAY
    • Leisure trip
    • Family with young children
    • Premium 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    NO BREAKFAST BUT LOCATION GOOD

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    This is OBVIOUSLY the best hotel in Nacadoches, and I mean Obviously with a CAPITAL O!!!!
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The kindness from the receptionist and the manager!!!!

    it was like we had the whole hotel to ourselves!!!! We felt like we were waited hand and foot.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    10
    i discovered a very unique hotel. That I found interesting
    • Leisure trip
    • Family with young children
    • Premium King Bed
    • Stayed 1 night

    I was disapointed to see how much potential the hotel has that is unutilized. And The manager was very RUDE. The only staff member with that attitude.

    I liked the inside outside pool. I really enjoyed how quiet and peacefull through our stay. The staff was also great. Patricio is very courteous, respectful, eager to help, The kids will now-on consider him a friend. Summerly is also Kind and helpful. The housekeeping staff is also respectful.

    Stayed in July 2022

  • Reviewed: 8 July 2022

    10
    Though our stay was short due to work, we definitely enjoyed it and made the best of the town.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The staff at check in was so helpful and friendly. Also, I extended our stay and that staff member was also so helpful and made it so easy. I have stayed here last year as well. I plan to stay here again in the future. Thank you!!!

    Stayed in June 2022

  • Reviewed: 24 June 2022

    10
    great place to stay
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    clean

    clean

    Stayed in June 2022

  • Reviewed: 10 May 2022

    3.0
    I doubt seriously if I'll ever stay there again. Might be acceptable in India, but not in the US.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Sparce room accommodations, not up to par for the room rate. TERRIBLE MATTRESS THAT SUNK IN THE MIDDLE! Very small soap bars. Poor breakfast options - only two cups of orange juice and one of those was leaking! Not a good value!

    Location, Rooms on bottom floor. Tap keycards.

    Stayed in May 2022

  • Reviewed: 10 May 2022

    5.0
    Location to other hotels and access to the highway made it convenient for other family close by.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    Upon arrival, the staff was not very friendly. There was no coffee available in the room. The cleanliness of the room and bathroom could have been better. There was a frayed cord to one of the lamps and could not be plugged into the wall socket. The smoke alarm was not closed properly and the arm chair appeared unclean. Sofa was not comfortable to sit on. Had to have new keys made for the second night.

    The mattress was very comfortable. The location was good.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    3.0
    In rough shape...
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The carpet, sofa and chairs all had so many stains! We had to ask for a sheet so we could cover the sofa to make it safe to sit on or to even put our stuff on. The sheets themselves looked like they had burn marks and nail polish in spots. Due to all the road construction, the traffic is bad in front of hotel.

    Grateful we had a room to stay in. The size of the room was awesome! My hope is that they are going to fix up all the rooms...if they do, it is going to be really nice!!

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    One of my worst experiences in a hotel ever.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The beds where old and saggy. The room smelled like they put a bottle of lysol on it and didnt mop it up. It cause my son and wife to have headaches all night and not be able to sleep.

    Nothing was good about this location.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    5.0
    we might stay here again but they’ve got to get new mattresses!
    • Leisure trip
    • Couple
    • Premium King Bed
    • Stayed 1 night
    • Submitted via mobile

    bed was very uncomfortable, soaps were industrial quality - not good.

    good location

    Stayed in May 2022

  • Reviewed: 8 May 2022

    3.0
    glad we were only there a few hours.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    first it took too long to check in. the staff didn't explain except: it's slow. Then, they gave us the wrong room. we walked the whole hotel had to walk up the stairs no elevator. put key in door and walked in to an occupied room. they made it right but in all the days I've traveled, I've never walked into the wrong room. then, the toilet ran all night. there wasn't even a telephone in the room so if you needed staff, you had to walk down again. with all the available hotels...don't choose this one.

    very little selection at breakfast. coffee not available.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    10
    warm, quick and friendly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    it was new!!

    Stayed in May 2022

  • Reviewed: 7 May 2022

    10
    Nice stay with no problems. Wonderful staff that is very helpful.
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 2 nights

    The window in my room needed to be replaced. I understand that the property is an older hotel that is being renovated and look forward to seeing that process completed.

    Did not have breakfast at the hotel.

    Stayed in May 2022

  • Reviewed: 4 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    There was never anyone available to check in the hotel.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    4.0
    Was clearly once a handsome property, but it has gone to pot and new owners are letting it go.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything

    No breakfast. Dirty, Wi-Fi didn’t work in either room we tried, carpet stained, no washcloths, soap. shampoo or any amenities. Lampshades patched with scotch tape. Clerk tried to find us a better room twice, but there wasn’t one. The place is a nightmare, and you should be ashamed of rating it as “good.”

    Stayed in April 2022

  • Reviewed: 14 March 2022

    9.0
    Comfortable and warm
    • Leisure trip
    • Family with young children
    • Premium 2 Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    The wifi didn't work great

    I like the beds. I like the cleanliness. The heater worked really well,very warm.

    Stayed in March 2022

Showing 1 – 25

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