6199 San Ignacio Avenue, San Jose, CA 95119, United States
#73 of 84 hotels in San Jose
Guests' ChoiceBased on 179 hotel reviews
6.2Cleanliness
6.5
Comfort
6.5
Location
7.5
Facilities
6.3
Staff
7.1
Value for money
6.5
Free WiFi
6.0
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End of dialog contentReviewed: 12 April 2024
Mallory
United StatesThe hallways were gross there was not even a cup to use In the kitchen and price is too high but would stay again.
The fact that it had a kitchen
Stayed in February 2024
Reviewed: 2 April 2024
Karla
United StatesThe smell of other cooking in their rooms was very overpowering
the hotel did have smell to it
Stayed in February 2024
Reviewed: 18 February 2024
Logan
United StatesRight when you get there it seems really nice and it’s supposed to be a non smoking rooms hotel but when I got there it reeked of cigarettes, and when I walked into my room the stench wasn’t great either, in the bathroom there was like little streaks on the ceiling of mold from what it looked like.
It was convenient and super easy to get a room
Stayed in February 2024
Reviewed: 29 September 2023
Theresa
United StatesNo pool or jacuzzi and stale muffins
Great location and freeway close.
Stayed in September 2023
Reviewed: 3 August 2023
Traveler
United StatesFilthy carpet, pet friendly does not mean let go the cleaning.
Stayed in July 2023
Reviewed: 1 August 2023
Leone
United StatesBath room light was not fixed correctly, room average and not well maintained
bath shows wear
Stayed in July 2023
Reviewed: 27 February 2023
Capetillo
United StatesIt looked sanitized but not clean. Being in the residential property maintenance field, I may be more critical. There were a few things that I would address. My shirt and sweater were snagged on the countertop edge that is damaged.
It was quiet and convenient. There was plenty of parking and parking was well lit and seemed safe. Check-in and check out were quick and easy.. The location is close to freeways and quiet.
Stayed in February 2023
Reviewed: 8 December 2022
Kenneth
United StatesThe parking lot was full with no overflow parking. The air quality was poor.
The location was nearby an airport. The parking lot was easy to navigate. The price is good.
Stayed in September 2022
Reviewed: 16 June 2022
House
United StatesNo coffee pot Hotel wasn't clean I never received my 70 percent promo first time bonus buyer code
Room
Stayed in June 2022
Reviewed: 31 May 2022
Prashant
United StatesLocation
Whole purpose of booking this hotel was for Breakfast as I travelled with family. But there was literally nothing for Breakfast except Coffee. very much disappointed.
Stayed in May 2022
Reviewed: 16 May 2022
Z
United StatesI didn't like that you can ONLY enter the building through the front but you can park in the back next to your room but still would have to walk all the way to the front. Not a bad location either.
I like that there is 2 extended stays next to each other but what's the reason for this?
Stayed in May 2022
Reviewed: 12 December 2021
Sergio
United StatesNone
I don't get breakfast
Stayed in November 2021
Reviewed: 6 December 2021
Amada
United StatesHowever my last 3 stays have been bad as far as cleanliness and comfort
location and value is great , when I first started staying here 2 years ago,
Stayed in December 2021
Reviewed: 14 November 2021
Orlando
United StatesThe carpet was filthy The bed mattress was worn out There were no dishes or cooking utensils in the room The room was dark and dank
The room was relatively quiet The location was convenient and near groceries / gas The location was near freeway access
Stayed in November 2021
Reviewed: 15 August 2021
R
United StatesThe first room had cockroach infestation(did see two of them while getting into the room that late evening but saw lots early morning after waking up). So we had to quickly move to another early next morning The second room bathroom sink was clogged and bathtub pipe didnt switch to (no shower mode). Being Friday,Had to wait two days to get it fixed. I was offered another room but was not sure about switching given the roach issue in the other room. That said the staff was very kind, friendly and amazing! So despite the numerous oom issues I still had a good stay
Great staff
Stayed in August 2021
Reviewed: 5 July 2021
Mary
United StatesI took my dog out for a potty break around 1 AM. When I try to get back into the building my card would not let me in. I tried using the phone to contact the manager inside but did not get a response. I didn’t know what to do so I went to the building next-door and asked for help. I would appreciate it if there had been someone at the north building that would’ve answered their phone and let me back in the building.
I appreciated what they had to offer.
Stayed in July 2021
Reviewed: 28 June 2021
Valorie
United StatesThought we were staying in the nicer upgraded building.
Location to Freeway
Stayed in June 2021
Reviewed: 15 May 2024
Samantha
United StatesThere is nothing that I didn't like
I like the fact that when I arrived I was greeted and attended to in a timely manner it didn't take them long to get me my room key and sort out the paperwork they were very patient with me as I had my service animal with me they were very attentive to my needs as a disabled person they put me in that and hearing impaired room right away with little weight
Stayed in May 2024
Reviewed: 11 May 2024
Meiji
United StatesI was upset that my room key would not unlock the back door where I parked closer to room and had to get a new room key. The hallways smelled bit and there was dirty laundry bags in the hallway that was not picked up. The light bulb by my bed did not work and the bathroom was a bit untidy.
The close location to Kaiser Hospital in San Jose, CA.
Stayed in May 2024
Reviewed: 9 May 2024
Snap
United StatesMy king room had no wifi connection so I could not use the internet or get any work done for half of my stay. I was downgraded to a queen room in order to have wifi, but was still charged the king room price. The new room had a bed that was broken on one side, several appliances that did not operate, and a foul odor coming from the shower drain that you could smell throughout the unit unless you closed the bathroom door. I also found and photographed cockroaches inside my new room (which was on the 3rd floor).
The hotel is conveniently located across the street from a grocery store and several restaurants. Nothing else was good about this stay, however.
Stayed in May 2024
Reviewed: 2 May 2024
Michelle
United StatesThe staff are not so friendly. Not approacheable. They dont even smile and some are so rude.
Stayed in April 2024
Reviewed: 15 April 2024
Audra
United StatesThe room was gross, had roaches, and mold in the bathroom. It smelled old and musty. There were no handles on the cabinets, and the sink leaked water when you turned it on.
Location
Stayed in April 2024
Reviewed: 1 April 2024
James
United StatesThough it was a suite, items advertised as available such as pots and pans to use for cooking were not available. The smoke alarm was covered over with plastic, presumably to stop the frequent evacuations due to someone using their in-room stove. They advertise selling laundry tablets and sheets but don't have any. I stayed for 2 weeks, housekeeping was supposed to be at least once every 7 days, I had zero visits from housekeeping. The shower curtain was not long enough to fit into the bath, so it was impossible to have a shower without flooding the bathroom. The bathroom sink and bath did not have plugs. There was dining table but only one chair (used at the desk) The drawers in the dresser were not on the runners, and there's no trash service - guests have to take it themselves to a specific room. The front desk is manned most of the time, but mostly by inattentive and uninterested staff. I don't have high expectations of an extended stay, but this is one hotel I would not stay at again, I checked out early.
Convenient location, close to the freeway and across from Lucky supermarket and a number of local restaurants and stores. Plenty of parking. Rooms are reasonably spacious, and there's a TV with numerous channels. Rooms have a fridge-freezer, microwave and small hob.
Stayed in March 2024
Reviewed: 25 March 2024
Jason
CanadaI disliked everything.
The property smells very bad. You can feel that it's not clean as soon as you walk through the front door. I liked nothing about this place.
Stayed in March 2024
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