1845 A. South Roane Street, Harriman, TN 37748, United States
#4 of 4 hotels in Harriman
Guests' ChoiceBased on 184 hotel reviews
5.7Cleanliness
6.3
Comfort
6.4
Location
7.4
Facilities
6.0
Staff
7.2
Value for money
6.5
Free WiFi
5.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Claudia
United StatesBathroom was moldy, only one small shampoo bottle. Two small pillows. Internet not working on rooms
The locación, lobby, pool
Stayed in May 2024
Reviewed: 29 October 2023
Katsmomjoy
United StatesThe beds were hard as a rock! The breakfast was lacking even for a continental breakfast. It was mostly Little Debbie cakes just unwrapped and placed on a tray. They did have a waffle maker. The lobby was being remodeled and the construction crew were talking so loud that I couldn't hear the clerk checking me.
The staff members were nice and helpful. The room was clean.
Stayed in October 2023
Reviewed: 2 September 2023
Angela
United StatesThe fact I made a reservation wanting a pool with access on Thursday I even made special requests about the pool and gym. Also my door had been kicked in before and it didn't have a extra safety lock
The location. The people
Stayed in September 2023
Reviewed: 5 August 2023
Charlotte
United StatesHousekeeping going in my room when I wasn't there. They took my dirty towels and didn't take my garbage. Eventually they fixed everything, after I complained.
The rooms were clean and spacious and water pressure was great
Stayed in August 2023
Reviewed: 10 May 2023
Debby
United Statesit is an older building that is showing it’s age.
the staff was wonderful. everything else was adequate. non smoking room smelled of smoke.
Stayed in May 2023
Reviewed: 10 May 2023
Conroy
United Statesplumbing was faulty. after moving us , the toilet was leaking. needs some updating.
staff were good and helpful
Stayed in May 2023
Reviewed: 9 August 2022
Eddie
United StatesThe Pillowcases had Stains and the Sheets had Stains and the Bed Spread Had Stains on it. The TV Channels was Snowy and seemed to be like over the air antenna Channels. I was told I booked a room that didn't exist.
I like The Location, The Shower, And the Bed Slept Good! The Pool Looked Great Also. Great Air conditioning! The Fridge worked well Also!
Stayed in August 2022
Reviewed: 3 August 2022
Britnie
United StatesPool was stained, kind of gross. Water was clean though. LOUD guests kept us awake for a while after 11 or so in the parking lot.
Clean, comfy bed.
Stayed in July 2022
Reviewed: 17 July 2022
Butterworth
United StatesBreakfast was OK. Location has a pool. It's located right off the interstate so that's convenient and the price was reasonable.
Stayed in July 2022
Reviewed: 2 July 2022
Vicki
United StatesWhatever aroma they clean with was overwhelming and we felt smothered by it. Plugs were insufficient and inadequate. Tub drained so slowly that I was standing in 4 inches of water during my shower. Breakfast was terrible. First the pancake machine was plugged up and we couldn’t get any out, then we waited 20 minutes for them to fix it and the waffles were disgusting. The choice of other breakfast items was sorely lacking.
Not much.
Stayed in July 2022
Reviewed: 29 May 2022
Rachel
United StatesIt was a nice room, the pull out bed was unusable due to the fact it had not been cleaned after the last use. We had an air condition that did not seem to quite cool the entire room off. The breakfast was a warm waffle breakfast but that was about all. There were snack cakes instead of fresh bread and fruits available. We did however enjoy the pool. The staff was accommodating on extra rags and pool towels.
Stayed in May 2022
Reviewed: 13 May 2022
Larry
United StatesThis lodging still smacks of it's 1970's heritage. It really need better updating. Upgrades were poorly executed. TV constantly powered itself off and restarted for no reason. Bathroom door cleared the toilet by only 1/4 inch when opened. Very clumsy! A/C worked well.
This lodging was well below expectation considering the price of the room per night, although the pool was open and clean! Our previous stay here was December 2020 for 35% less. Not many lodging options in the area.
Stayed in May 2022
Reviewed: 11 April 2022
Elvin
United StatesVery dated
Convenient
Stayed in April 2022
Reviewed: 11 April 2022
Mallory
United StatesThere was mold on the shower curtain and someone else’s hair on the bathroom floor
The room was a good size and the staff was nice
Stayed in April 2022
Reviewed: 13 November 2021
Belinda
United Statesbathroom was not clean, pillows were not comfortable , electrical outlets weren’t working in some of the outlets.
the service desk people were friendly
Stayed in November 2021
Reviewed: 11 October 2021
Susan
United StatesBaisc motel accmmodation, suited my needs for an inexpensive overnight,.
Stayed in October 2021
Reviewed: 9 October 2021
Dirk
United StatesOther guests were very loud, highway and train also nearby. TV reception was horrible, phone in room didn't work, some of lamp recepticles did not work.
Staff was friendly. Overall appearance of the place was pretty good.
Stayed in October 2021
Reviewed: 23 September 2021
Ashley
United StatesThe smoking room. The light didn’t work at the sink by the bathroom and the toilet didn’t flush properly
It was conveniently located. Very quiet.
Stayed in September 2021
Reviewed: 10 September 2021
Amber
United StatesThe day staff at the front desk. He was rude and unprofessional.
The location
Stayed in September 2021
Reviewed: 22 August 2021
Lisa
United StatesGarbage and animals outside on the entry coming in, in the parking lot etc. Kind of scary on a late arrival. Meager breakfast choices.
The room was fairly clean, the beds comfortable.
Stayed in August 2021
Reviewed: 19 August 2021
Peter
United StatesThe overall facility was a bit run down, but not so much that it detracted from my stay.
The room was mostly up to date, very clean and very comfortable. Friendly, professional staff.
Stayed in July 2021
Reviewed: 7 August 2021
Brooke
United StatesWe loved how polite the staff was and were very easy going!
Stayed in August 2021
Reviewed: 7 August 2021
Richard
United StatesNo towels in the room. Front desk was irritated when I asked them to bring me towels Wanted me to come get them.
Stayed in August 2021
Reviewed: 3 August 2021
Cynthia
United StatesBut it’s very dated and wifi is spotty. Tables at breakfast weren’t very clean.
Check-in was fast, easy, and friendly. Room was clean. Nice location - right next door to a Cracker Barrel.
Stayed in August 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content