2001 St. Charles Avenue, New Orleans, LA 70130, United States
#12 of 170 hotels in New Orleans
Guests' ChoiceBased on 459 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
8.9
Free WiFi
8.1
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End of dialog contentReviewed: 18 May 2024
Charles
United StatesEverything about this place rocks...can't say enough about staff,they are fantastic,rooms are the best!]
Stayed in May 2024
Reviewed: 10 May 2024
Toni
AustraliaThe toilets in the lobby area were not kept clean.
Great location with tram car stop right out the front. Friendly and helpful staff. Lovely rooms, clean, large and great in room amenities, nothing is too much trouble for staff.
Stayed in April 2024
Reviewed: 26 April 2024
Kim
United StatesLove love love this location The rooms are great The staff is exceptional Always will come back here
Stayed in March 2024
Reviewed: 20 April 2024
Luann
United StatesNothing really
Location in garden district with street car stop in front was very convenient. Loved having a parking garage for our car. Our room was spacious and comfortable. The staff was helpful.
Stayed in April 2024
Reviewed: 11 April 2024
David
United StatesNo restaurant
Staff was the BEST
Stayed in April 2024
Reviewed: 8 April 2024
Sheryl
United StatesBathroom was not great. Showerhead noisy and shower door sticky and noisy.
Friendly staff and big room.
Stayed in April 2024
Reviewed: 28 March 2024
Calhoun
United StatesNothing that we didn't like.
The hotel was easy to get to. They have garage parking that they lock up at night, but you can still get in and out. We didn't use our car at night, so check with them. Loved the room!! We got a room with a separate seating area and it was perfect for us. Will definitely stay at this hotel on our next trip. The St. Charles streetcar stops right by the hotel.
Stayed in March 2024
Reviewed: 26 March 2024
Wendy
United StatesWould have loved to have the bar area open but not a deal breaker.
Location, parking, and the friendly accommodating staff. Comfortable rooms.w
Stayed in March 2024
Reviewed: 26 March 2024
Sarah
SwitzerlandThe hotel is perfectly situated for visiting Nola. Nice breakfast places around. The room was spacious and clean. Ver friendly staff
Stayed in February 2024
Reviewed: 19 March 2024
Jessica
United StatesWould have appreciated a microwave in room. Also this hotel doesn’t have a large lobby or any eat-in facilities. Not a big deal but you have to plan to eat in your room or in a restaurant.
Clean, spacious and modern room. Friendly, helpful and knowledgeable staff.
Stayed in February 2024
Reviewed: 19 March 2024
Richard
United StatesThe lobby is clean and well decorated, just not very warm and welcoming. It would be nice if the restaurant/bar was operational to help liven the atmosphere.
Clean, nicely decorated hotel, very large room with comfortable king bed. Relatively small bathroom, but adequate with a full-size walk-in shower. Good water pressure and temperature. Secure parking in an on-site garage is a big plus and one of the main reasons I picked this hotel. Located at the southern (eastern) end of the Garden District. Very good location on St. Charles for the Irish Day and Mardi Gras parades. Walking distance to Magazine Street, cable car to Downtown if you desire. Many good restaurants within walking distance, street car or short drive.
Stayed in March 2024
Reviewed: 17 March 2024
Jennifer
United StatesOur room was next to the street so it was pretty noisy at night, but the sound machine was a great help!!
The staff were fantastic!! They were so helpful and kind.
Stayed in March 2024
Reviewed: 15 March 2024
Denise
United StatesThe mattress was hard but doable. You can smell there has been some water damage. The owners should replace the carpet and look into getting rid of the mildew smell.
The staff are all very nice. The hotel is very clean. The rooms are large.
Stayed in March 2024
Reviewed: 12 March 2024
Brittany
United StatesWe enjoyed how comfortable and relaxing it was. My kids enjoyed playing with the corn hole and connect four outside in the sitting area.
Stayed in March 2024
Reviewed: 1 March 2024
Allison
United StatesThis property is located on St. Charles close to restaurants and bars and offers free parking. Not many hotels offer this perk. It’s a small hotel but the service was very friendly and the rooms were a good size and the beds were comfortable. They don’t serve breakfast but there are places to find breakfast nearby. I would stay here again!
Stayed in February 2024
Reviewed: 29 February 2024
Roxanne
United Statesno breakfast
Stayed in February 2024
Reviewed: 23 February 2024
Janis
United StatesFloor needs to vacuum in the room we had.
Did not have breakfast
Stayed in February 2024
Reviewed: 1 February 2024
Alannah
United StatesUnless you are watching the Mardi Gras parades, don’t spend the money on the balcony.
Great location with easy access to the streetcar.
Stayed in January 2024
Reviewed: 15 January 2024
Casey
United StatesBeautiful room and hotel - we really loved our stay here. Everything was clean, organized, and easy to handle.
Stayed in January 2024
Reviewed: 9 January 2024
Deborah
United StatesNa
Location
Stayed in December 2023
Reviewed: 9 January 2024
Veronica
United StatesNo breakfast but they do have great coffee.
The staff is amazing and super helpful. The hotel is adorable and the rooms are clean and cozy.
Stayed in December 2023
Reviewed: 7 January 2024
Hope
United StatesThe restaurant within this location was not open. However, I wasn't sure if it was only open on just the weekends.
This location is wonderfully located. It is just far enough from Bourbon Street to not hear all of the partying, but close enough to wonderful shops and eateries. We walked the majority of the time, and New Orleans is so pedestrian friendly, it's refreshing. This location is right on the trolley line too.
Stayed in December 2023
Reviewed: 31 December 2023
Sharon
United StatesSomeone let their 5 children run and play outside our door in the hall while they went somewhere? not the hotel's fault, poor parenting, but the hotel should probably add a statement saying children in the hotel must be with a parent at all times
Large room and large bathroom, extremely clean, room has small couch and a desk with chair, nice employees
Stayed in December 2023
Reviewed: 31 December 2023
Ines
AustriaThe place was awesome and it smelled so good. Good location, quiet, the streetcar stops right in front.
Stayed in December 2023
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