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  5. Reviews of Extended Stay America Suites - Philadelphia - Airport - Tinicum Blvd

Reviews of Extended Stay America Suites - Philadelphia - Airport - Tinicum Blvd 2 stars

9000 Tinicum Boulevard, Philadelphia, PA 19153, United States

#88 of 89 hotels in Philadelphia

Guests' Choice

Review score

Based on 753 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.2

  • Location

    6.6

  • Facilities

    4.9

  • Staff

    6.2

  • Value for money

    5.1

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 12 May 2024

    4.0
    Worse stay ever
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was downgraded from a king suite to a double. The television did not work and they're was no coffee maker in the room. I went down for coffee at 8am and there were empty coffee pots and baskets.

    Nothing

    Stayed in May 2024

  • Reviewed: 30 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV very out dated, phone doesn't work, they only gave 2 small pillows but we were unable to get an extra 2 also no late check out

    Location perfect

    Stayed in April 2024

  • Reviewed: 28 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had a lot of bugs in floor and ceiling 😳 needed an iron wich they never found one for me they told me to keep checking for one at front desk but never got one. No kitchen when it says free breakfast.

    Room is comftable there spacious

    Stayed in April 2024

  • Reviewed: 10 April 2024

    5.0
    Dingy but acceptable.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights

    The lighting was awful. The rooms felt dingy. The building feels run down. But for last minute accommodations, we took what we could get. It was at least more comfortable than the airbnb!

    Staff and management was friendly and courteous. We appreciate all they did for us. They are trying their hardest to make a rough building run well.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    3.0
    I am not usually critical but this was too much to let go
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Bugs in our room Shower curtain bottom onto the tub floor Clock didn’t work Breakfast consisted of coffee with powdered creamer No water or cups in the room

    The young lady at check in was very nice

    Stayed in March 2024

  • Reviewed: 1 March 2024

    3.0
    Disappointed!
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast, their coffee machines were broken. The room out dated and their were mouse traps under the counters in the kitchen. The stove burners were fried and the place was just dingy. There were no hangers in the closet, no hair dryer and when asked thr front drsk for one, the lady said she couldn't find one, but would look elsewhere and bring to my room. Well, i never revealed the hairdryer. There were roaches. I killed one in the bathroom and kitchen. We were very disappointed with this hotel and the price went up on the room. It definitely wouldn't want to stay here again.

    Checking out of this hotel.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    5.0
    Don’t like how when you book on line they don’t tell you nothing about the $100 deposit fee before getting the room
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That it wasn’t nothing like the photos

    That it was quit and the area was commute

    Stayed in February 2024

  • Reviewed: 4 February 2024

    5.0
    It was oh ok I wish it could been better but I made it good for my comfortable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Well when I got there they send me to the second floor to a room that smells really mad and the water was running in the tub I believe the faucet was broke but I when back down to the front desk and told them and they change my room to the first floor and it was little bit better they should have body wash then bar soap for there guess there bar soap do not work well they do not have a ice machine in there at all

    Nothing

    Stayed in February 2024

  • Reviewed: 4 February 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was dirty, with broken curtains and cigarette burns in the bedding. Some of the lights also did not work. It is advertised as smoke free, but the stench of cigarettes and cannabis fill the hallways. The staff was very friendly though

    I liked the location and time with family

    Stayed in January 2024

  • Reviewed: 29 January 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Therr were lantern flies all over our room,and the room needed an upgrade.

    The staff was nice and the bed was comfortable

    Stayed in January 2024

  • Reviewed: 21 January 2024

    3.0
    Disgusted
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wasn't very clean found dead roaches on the kitchen counter under the sink in the kitchen and a couple of dead roaches in the bathroom I was very upset and I had no where else to stay I had paid 204.00 for the night on Saturday January 20th to Sunday morning January 21st I am hoping for some kind of refund for the night I stayed and maybe as a show of good faith I will get free stay at a different hotel

    Having the kitchen and big refrigerator

    Stayed in January 2024

  • Reviewed: 12 January 2024

    3.0
    Only came to keep my baby warm and safe after power was put for hours. Only stayed 2 hours.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only booked because our power was out but dresser was broken and the chair was too. There was also dried hair dye on the countertop. We also found a dead roach or Waterbug under the bed and a dried up muffin wrapper that looked like it had been there for awhile near the chair by the window.

    The only things that were enjoyable about my stay was the lovely young lady working up at the front desk and the room was roomy enough to fit 2 adults and a child + playpen comfortably

    Stayed in January 2024

  • Reviewed: 3 January 2024

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard

    Stayed in December 2023

  • Reviewed: 1 January 2024

    5.0
    Good enough
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was too far from the center, the WiFi didn’t work, the keys didn’t work either

    The room was big and the beds were good

    Stayed in December 2023

  • Reviewed: 26 December 2023

    4.0
    Disappointing
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Change room rhen had no hot water in the often room was not happy with the stay here

    .my. first room had a old in the shower wall

    Stayed in December 2023

  • Reviewed: 11 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a roach on the ceiling

    The staff

    Stayed in December 2023

  • Reviewed: 17 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I found a condom in my room condom rappers in my room the blow dryer did not work the whole way smell like Indian food stairway smell like trash cuz all the trash cans was in it

    A location wasn't as far from the wedding I was going to

    Stayed in November 2023

  • Reviewed: 10 November 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were not informed the hotel was under renovation. And was not told that you have to put a $100 deposit on the room plus what your room cost. I stayed at nicer hotels and never had them so this. Don't understand as well we are staying at your hotel but have to pay to park there.... I don't think we will stay here again

    It was close to the event we were going to that night.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    5.0
    You need to clean it and the money you charged was too expensive
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like nothing at all

    It’s not comfortable at all it’s was so expensive for nothing

    Stayed in October 2023

  • Reviewed: 9 October 2023

    4.0
    I'll stay somewhere else in the future
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facility very poor

    Staff was helpful

    Stayed in October 2023

  • Reviewed: 3 October 2023

    5.0
    The hotel was in a convenient location but the service and experience wasn’t the greatest.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel had a fire recently and so cleaning was still in the process which is understandable. But the elevator reeked of cigarettes and the hallway smelled a little funky. The stairway had garbage on each floor and was full so the garbage smell was strong. Overall, the hotel could use some more cleaning and sanitizing and a bit of attention to the lobby and elevators if possible. Again, they did have a recent fire and the sprinklers went off so they did what they could.

    The location is conveniently close to the Airport. The staff for the most part was kind and friendly.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness, the appearance and building was under construction

    Location

    Stayed in September 2023

  • Reviewed: 18 September 2023

    5.0
    My stay was fine .
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not appealing and shower didn’t work.

    There was cable and it was comfortable enough to sleep in .

    Stayed in September 2023

  • Reviewed: 17 September 2023

    3.0
    Terrible.
    • Leisure trip
    • People with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very basic. And 100$ deposit too. No early check in. No luggage store. Breakfast non existent just a real crappy place. Don’t stay

    No early check in. Nowhere to leave luggage. Left hanging around for two hours

    Stayed in September 2023

Showing 1 – 25

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