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Reviews of Quality Inn Tucumcari 2 stars

3716 East Tucumcari Boulevard, Tucumcari, NM 88401, United States

#13 of 14 hotels in Tucumcari

Guests' Choice

Review score

Based on 599 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.7

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    7.1

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 7 April 2024

    5.0
    Very disappointed food choices but mostly nice staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nice staff and clean room.

    The breakfast was weak. No milk and in general poor quality of choices. When I complained to the guy in the food area he said if you don’t like go to McDonalds! He should be fired!

    Stayed in April 2024

  • Reviewed: 28 November 2023

    6.0
    The first time I stayed there was great. This time not so much.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    When arriving a dirty towel was in the desk chair. The soap on the counter was open. The bathtub faucet did not work so a bath or shower could not be taken. Stain on one bedspread.

    Good breakfast variety. Very friendly and helpful staff.

    Stayed in November 2023

  • Reviewed: 19 September 2023

    5.0
    Overall a good location and amenities but somewhat guarded about the cleanliness
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some of the coverings on the bed were either stained or dirty. The carpet needs to be replaced. There are some issues in the room that need to be addressed.

    The lady at front desk was wonderful. She answered all our questions and was very helpful. The breakfast was great.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    7.0
    It was an ok place for one night. The room needs updating.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor was dirty. The chair in the room had crumbs on the seat and one of the beds cover had what I believe to be perhaps chocolate smears on it.

    The desk clerk was very friendly and helpful

    Stayed in August 2023

  • Reviewed: 5 August 2023

    5.0
    Never again for me.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had live and dead flies in it. The tub was rusting out. The AC unit was making crazy sounds on and off throughout the night. This was a motel. Not a hotel. Old and rundown outside.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The photos on choice hotel do not match what it currently looks like. The pool was closed and that was not advertised. The checking in staff was friendly enough. We had to change rooms because our sink was stopped up. Neither room was very clean. It was “cleaned” but not deep cleaned. We loved the layout of the hotel and slept very well. I’d give the breakfast an 8/10. The checkout staff was super friendly and very nice.

    The staff was very friendly and the breakfast was good. The beds were comfortable and the room had a decent sized dorm fridge and microwave.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Was just ok.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We did not get to the hotel until very, very late with a 3 and 7 yr old. I got to the breakfast area 10 minutes late. I was carrying the 3 yr old who was saying she was hungry. Cereal was still out, but the man cleaning up said " breakfast is over" . All i needed was two bowls since I had milk in the room. Man was very rude. Also, 1 a.m. a man pounded on our door scaring the children.

    Easy to find a room on a busy holiday weekend.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean, spider and mosquitos in the room...

    Location and staff attention

    Stayed in June 2023

  • Reviewed: 27 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It could be a little clearer and the staff could have been friendlier.

    The cost of the room was great as was the pet fee. The room was plenty large enough for my family

    Stayed in June 2023

  • Reviewed: 25 June 2023

    6.0
    ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bugs everywhere. Child asked to leave .

    Staff was super friendly and accommodating

    Stayed in June 2023

  • Reviewed: 8 June 2023

    7.0
    Was a good night.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Breakfast was good. Like the location since we are traveling from Arizona to Kansas and back.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little weak.

    Great views and good parking.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    7.0
    Decent stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was given a room, that was occupied. The front desk corrected the situation.

    Decent stay. Would come again.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    they have refreshed the rooms. but still look like they need some repairs.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the hotel wasn’t very close to restaurants they didn’t have a jacuzzi they didn’t have cable or satellite. couldn’t find anything on the tv.

    the staff was friendly. room was big. the hotel was quiet. close by fwy.

    Stayed in May 2023

  • Reviewed: 29 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower and tub were chipped and no hot water for shower.

    Bed was firm

    Stayed in March 2023

  • Reviewed: 16 March 2023

    5.0
    when checking in the front desk lady did not seem like she was in a very good mood. we liked the location, and the facil
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we reserved a king that were given a room with two queens. when we arrived, we found a dirty towel on the back of the bathroom door, and found feces underneath the headboard of the bed.

    Loved the first floor room

    Stayed in March 2023

  • Reviewed: 8 March 2023

    6.0
    My wife would have notbe pleases.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast sandwich was poor at best. Wastebasket was so dirty looking.

    Satisfactory

    Stayed in February 2023

  • Reviewed: 2 March 2023

    7.0
    it was ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there were few restaurants nearby

    close to freeway

    Stayed in February 2023

  • Reviewed: 8 February 2023

    5.0
    Convenient for a one night stay, but I would choose something else next time.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The hotel was older and more rundown than most hotels of the Choice line. It needed a face lift. Carpets, etc. needed to be renewed. It truly did not reflect the type of hotels in the Choice line. I was disappointed.

    I often stay in Choice Hotels. This one was on the highway and easy to get to. The staff were friendly. Breakfast was the usual.....not bad.

    Stayed in January 2023

  • Reviewed: 16 December 2022

    5.0
    Passable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The latch on the door was broken.

    The bed was comfortable.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    5.0
    It was a place to sleep after about 9 hour drive. But won’t be back.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner. Pizza in refrigerator from prior guest, nose print on mirror on the wall from prior guest dog, paw print on sofa that hadn’t been wiped down. Found several things that hadn’t been cleaned example top of hair dry on wall was very dirty hadn’t been wiped down in a long time. Bag on trash outside our door when we got there. Housekeeping in cleaning room next to us (6pm or later) never picked it up. Sorry to say I will not stay there again.

    We didn’t stay for breakfast.

    Stayed in December 2022

  • Reviewed: 15 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The windows were dirty. An area behind the curtain wasn't vacuumed. The toilet wasn't working correctly. I never got a receipt emailed to me. The place was adequate for a quick nights sleep.

    The breakfast was adequate & what I expected.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    "laundry" was advertised. It was important to me to be able to wash clothes. However the machines were broken and it looked like they had been broken for a long time The soap holders in the shower stall had hard soap scum in them-hadn't been kept clean.

    No one broke in and I was able to get some sleep and clean up.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    AC was terrible -- freezing when on and hot when off. It kicked on and off with no discernible pattern all night.

    Breakfast and location

    Stayed in October 2022

Showing 1 – 25

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