4455 West New Haven Avenue, Melbourne, FL 32904, United States
Based on 663 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.8
Staff
8.5
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 10 July 2022
Janel
United Arab EmiratesTowels weren’t readily available. Strange ppl standing outside of the hotel very late at night.
Breakfast and dining staff were excellent.
Stayed in July 2022
Reviewed: 9 July 2022
Jim
United KingdomClean and tidy with a nice pool. Very convenient for the airport.
Stayed in July 2022
Reviewed: 29 June 2022
Andreia
United KingdomDifficult to spot reception
Very nice staff, particularly Jill at reception and Mike at the breakfast bar. Very good breakfast, with a good variety of options (the best we had so far during our trip)! Nice and clean facilities :)
Stayed in June 2022
Reviewed: 28 June 2022
Angie
United StatesThe only thing I didn't like about my stay. Was the deposit fee. I have stayed there multiple times during my travel assignments and have always been charged $100 deposit fee which is refundable.. Which in my opinion that's fair. But the very last time I stayed there, I got charged $250 returnable deposit. They require a 250 deposit for people that live in town. I think that is absolutely okay. However I do live in Sarasota even though my license says Melbourne. I just have not had a chance to get it switched over yet. However all the times I have stayed there, 15 plus times this was the first time I was ever charged $250 deposit. So I wish there would be a little bit of Grace for folks that stay there often and have never had an issue. Other than that my stay was wonderful. The room was clean and very comfortable. Jill at the front desk was amazing she has been there on several of my check-ins and has always been very nice and accommodating. But I would definitely recommend this property that's definitely a good value I just put a medium rating on the value just because of the deposit, not because of the rate of the room. Hope this helps thank you
It was nice and clean. They had great staff. Jill has been there for most of my check-ins at the front desk and she has always been accommodating and very friendly. They do have a hot continental breakfast in the morning until 9:00 am. And they also have a restaurant on site that is open at night. They also have drinks and snacks in the lobby and toiletries if you have forgotten them.
Stayed in June 2022
Reviewed: 28 June 2022
Joan
United KingdomThe suite was nice but I thought it should have had cups and plates and maybe a toaster
The staff were first class and the breakfast was lovely Michael and Diana were very nice 👌
Stayed in June 2022
Reviewed: 26 June 2022
Virginia
United StatesI didn't care for the breakfast
Stayed in June 2022
Reviewed: 20 June 2022
Don
United KingdomNoisy neighbour
Basic clean and tidy room
Stayed in May 2022
Reviewed: 1 June 2022
Jeorbis
United StatesNa
The location, the size of the room and how comfortable it is.
Stayed in May 2022
Reviewed: 31 May 2022
Samantha
United StatesThe beds were uncomfortable.
Stayed in May 2022
Reviewed: 23 May 2022
Tania
United StatesThe only thing I didn't like was the appliances needs upgrade a little bit and the pool needs heater. I can't wait to go back to see what it will look like when the renovations are done
The rooms are very comfortable and spacious. The staff was very friendle all the time.
Stayed in May 2022
Reviewed: 23 May 2022
Carlos
BrazilIn the room there is a hook for shirts.
The service. The attendant Jul is amazing. The room is new and comfortable.
Stayed in May 2022
Reviewed: 21 May 2022
Mullins
United StatesRoom was not very clean, dirty floor, ants on counter, hair all over in shower even after I had housekeeper clean it. Pool cushions very dirty.
Room was somewhat upgrade. Pool itself was clean and refreshing
Stayed in May 2022
Reviewed: 2 May 2022
Lawrence
United StatesDid not clean mothers room
Able to change room.
Stayed in April 2022
Reviewed: 18 April 2022
Jay
United StatesFreezer section of refrigerator was nasty from old food remains. Yuck. It did clean up eventually with some warm water, but, c’mon. Housekeeping missed that?!?! The TV, although clearly newly installed, was malfunctioning in the color realm. I attempted in vain to fix the color spectrum but all we could muster was a wash of dark blue. It clearly is faulty.
Obviously some time & money was well spent freshening up this location. New paint scheme, hanging plants, comfortable & stylish modern patio/pool furniture. Pool was clean & inviting, and I love the “two-sies” bistro sets littered throughout the courtyard. A very nice touch! Front desk manager at check-in could not have been friendlier. She is a wonderful asset to this place. Overall, a very quiet, comfortable, affordable stay! Well done.
Stayed in April 2022
Reviewed: 7 April 2022
Balázs
GermanyVery nice staff, good breakfast (good variety of fruits), pool, proximity to services.
Stayed in March 2022
Reviewed: 1 April 2022
Christian
United StatesIt was too many people outside .. made me nervous ...at night time..
Break fast was ok. Thank uuu
Stayed in March 2022
Reviewed: 27 March 2022
Terrie
United StatesNoisy with construction workers all over.
Good location to family an shopping.
Stayed in March 2022
Reviewed: 25 March 2022
John
United Statesno hangers or rod for hanging clothes. Hopefully this is temporary during remodel
the 2 rooms (sleeping and living )for the price of a motel room. it has been renovated and new modern furniture The landscaping is pretty as is the pol area. it has soft padded lounge chairs around the pool. Hot breakfast included.
Stayed in March 2022
Reviewed: 24 March 2022
Miguel
United Statesthe shower was kinda weird in our room. at times there was not hot water. and then other days the water was coming out ridiculously hot and there was no way to make it colder. it was such a weird experience lol. that’s my only complaint
clean, nice tv, nice vanity mirror
Stayed in March 2022
Reviewed: 23 March 2022
Marie
Canadagood location for us and pool area was good
Stayed in March 2022
Reviewed: 22 March 2022
Wendy
United KingdomGenerally clean but the microwave and fridge had leftover food in them. There was a used towel left on the back of the bathroom door and the previous occupant had left a tablet on the side near the sink.
Friendly reception.Large refurbished room with modern fittings. Good breakfast in adjacent restaurant.
Stayed in March 2022
Reviewed: 21 March 2022
Simon
United KingdomFantastically helpful staff upgraded us for free!
Stayed in March 2022
Reviewed: 21 March 2022
C
United StatesThe cleanliness of the room.
Could be cleaned better.
Stayed in March 2022
Reviewed: 19 March 2022
K
United StatesClean
Stayed in March 2022
Reviewed: 14 March 2022
George
United Statesnothing
Great breakfast
Stayed in March 2022
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