720 Bay Area Blvd, Webster, 77598, United States
#19 of 22 hotels in Webster
Guests' ChoiceBased on 201 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
8.5
Facilities
6.9
Staff
7.9
Value for money
7.3
Free WiFi
5.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2024
Deeanna
United StatesNo breakfast
Very clean and fast service
Stayed in April 2024
Reviewed: 31 March 2024
G
United StatesThe room did not have any towels in it and the shower curtain was missing its lower half. I had to go to the front desk to get towels in theand they looked like random hodge-podgy towels.
The location and the price were great. The room was nice too!
Stayed in February 2024
Reviewed: 24 March 2024
Kevin
United StatesNothing
Both suites were amazing, but one the pullout was left half put away, but the staff got it fixed by the time we got back. The staff was amazing and we loved the rooms.
Stayed in March 2024
Reviewed: 11 March 2024
Luke
United StatesCoffee wasn't available early. When I did get some coffee I had alot of grounds in my cup. Sat night I tried to enter from the side door, it wouldn't work even with my card, I shared with the front desk and he just shrugged his shoulders and said it works sometime. (well get maintenance to fix it). could do with some overall updates. Need to do some updates to the rooms. Would have liked to have had coffee in the room
The room was comfortable.
Stayed in March 2024
Reviewed: 19 February 2024
Yaz
United StatesI liked everything
Big space
Stayed in February 2024
Reviewed: 6 February 2024
Vincent
United StatesTime will tell
New ownership trying to improve the experience
Stayed in February 2024
Reviewed: 21 October 2023
Edward
United StatesPoor breakfast selection
Stayed in October 2023
Reviewed: 12 June 2023
Ivana
United StatesUncomfortable beds
It was in a convenient location and affordable
Stayed in June 2023
Reviewed: 11 June 2023
Sara
United StatesThe bathroom was small but it was ok.
The rooms were roomy and the beds were very comfy. I thought the queen room I got had pull out bed but it didn't, the front office lady got us a roll out bed which was great.
Stayed in June 2023
Reviewed: 30 May 2023
Mike
United Statesclose to everything
close to where I was busting
Stayed in May 2023
Reviewed: 17 March 2023
Charles
United Statesthe couch was uncomfortable and would have been nice to have a chair in addition to the couch.
location was good. beds were awesome!!
Stayed in March 2023
Reviewed: 8 February 2023
Amber
United Statesthe a/c didn’t blow cold enough we had to open the window.
The location!
Stayed in February 2023
Reviewed: 17 November 2022
Vincent
United StatesNo ICE MACHINES
great cozy
Stayed in November 2022
Reviewed: 12 October 2022
Elvira
United StatesWifi didn't have a good signal strength.
Hotel staff were friendly. Rooms were cleaned and spacious. Bed was comfortable.
Stayed in October 2022
Reviewed: 25 September 2022
Lisa
United StatesI was surprised the hair dryer didn't work and could not figure out how to start the microwave. I was in a handicapped room and the microwave was place under the upper cabinet (too high for some).
This hotel was fine for my needs. I was only in the room to sleep and shower.
Stayed in September 2022
Reviewed: 13 September 2022
Kate
United StatesPet fee is 25 per day. Other places don't charge extra. Wish it were a deposit that is refunded when no damage occurs.
Clean room and everything in good condition
Stayed in September 2022
Reviewed: 27 August 2022
Lashanya
United StatesThe shower was dirty and the sink in the bathroom was dirty so more cleanliness.
I did not eat breakfast
Stayed in July 2022
Reviewed: 15 August 2022
Hughes
United StatesThe breakfast could have been a little more exciting and the check in process wasn’t so smooth. And like I mentioned the room was not cleaned completely
The bed was comfortable and the water in the shower was nice and hot I visited the pool and it was great
Stayed in August 2022
Reviewed: 28 July 2022
Robbye
United Statesroom needs updating
location
Stayed in July 2022
Reviewed: 9 July 2022
Joseph
United Statesshower didn’t work
Stayed in July 2022
Reviewed: 11 June 2022
James
United StatesEverything was actually better than I expected.
I had a feeling of being secure, and the staff was extremely friendly. I love to talk with people from all walks of life, and each staff member engaged in conversation with me, when the time was appropriate.
Stayed in June 2022
Reviewed: 1 June 2022
Davenport
United StatesThe rooms were very clean, and had just enough space
Stayed in May 2022
Reviewed: 14 February 2022
Tameeka
United StatesThe water in the shower drained ver slowly so I was standing in water to take a shower
It was nice and clean
Stayed in February 2022
Reviewed: 6 February 2022
B
United StatesSmoke smell in the hallway to the room
The front desk attendant Sandra was excellent
Stayed in February 2022
Panwa Beach, Thailand
Lafayette, USA
Gaya Island, Malaysia
Split, Croatia
Angels Camp, USA
Mascali, Italy
Vemhån, Sweden
Creemore, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content