1823 West Reynolds Street, Pontiac, IL 61764, United States
#2 of 4 hotels in Pontiac
Guests' ChoiceBased on 152 hotel reviews
8.0Cleanliness
8.1
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.5
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Yasemin
GermanyLaundry maschine and good breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Patrice
FranceThe place was quiet, Nice breakfast and Kindly People.
Stayed in May 2024
Reviewed: 13 May 2024
Cyndee
United StatesRoom included a microwave.
Stayed in April 2024
Reviewed: 29 April 2024
Darlene
New ZealandTV had very poor audio.
Checking was easy and they were very helpful with allowing us to park our bike at the entrance and kept a watch on it. Beds very comfortable and great shower. Thank you
Stayed in April 2024
Reviewed: 15 April 2024
Tim
United StatesThe workout room wasn’t really equipped with anything but a treadmill. The workout equipment was a mess and incomplete.
Fairly clean, kept up.
Stayed in April 2024
Reviewed: 13 April 2024
Linda
United StatesN/A
Clean & friendly staff
Stayed in April 2024
Reviewed: 13 March 2024
William
United StatesVery nice room - is dated. Very little counter space in the bathroom.
Breakfast was nice, quite a variety to choose from. Staff very friendly.
Stayed in March 2024
Reviewed: 4 November 2023
James
United StatesStaff was friendly and greeted us with a smile.
Stayed in October 2023
Reviewed: 1 November 2023
Houweida
United StatesA bit expensive
Surrounded by lot of restaurants
Stayed in October 2023
Reviewed: 26 October 2023
Ashley
United StatesWater pressure for the shower.
Very clean, amazing breakfast choices.
Stayed in October 2023
Reviewed: 18 October 2023
Wayne
United StatesThin walls
Good location
Stayed in October 2023
Reviewed: 29 September 2023
Michael
FranceYou need to filter the water in the room. It smelled and tasted like pond water. Not good.
Breakfast was great!
Stayed in September 2023
Reviewed: 28 September 2023
Barbara
United StatesThe ice machine was broken so I had to bother the front desk to get ice and she left the building to get some. I asked the night clerk about where to get a nice supper and he named fast food places nearby.
Good location, near restaurants and the highway. Our room was comfortable and clean. The breakfast was good with enough options for everyone.
Stayed in September 2023
Reviewed: 5 September 2023
Jean
United KingdomClean and friendly. Breakfast was good although limited
Stayed in September 2023
Reviewed: 10 August 2023
Pam
AustraliaN/A
Nice size room and bed
Stayed in August 2023
Reviewed: 17 July 2023
Miranda
United StatesElectronic lock for external door not working - so anyone could come into hotel.
Beds were extremely comfortable. Great location right off the highway. Staff was very friendly. Pet-friendly hotel.
Stayed in July 2023
Reviewed: 12 July 2023
Dee
AustraliaThe bathroom was old.
The king bedroom was huge and comfortable. We had the best night's sleep in a long time. Close to Walmart and fast food outlets. The staff were friendly too.
Stayed in July 2023
Reviewed: 1 July 2023
David
United KingdomNothing… all good.
Quiet and clean. Staff were very pleasant and helpful. Would stay again. Good value for money.
Stayed in June 2023
Reviewed: 25 June 2023
Dadastro
United StatesSurprisingly the biggest turnoff was the exterior and the lobby....very outdated, gloomy. Parking area needs some concrete repair, better lighting. Lobby is dim and not at all welcoming.....these are areas that could easily be improved. The Best Western next door looks so much nicer....this place wouldn't attract the drive by customer.
This hotel is old and tired; nevertheless, we had a good night's rest, and the shower was fabulous...full, gentle spray with good hand rails (we older folks appreciate this). Breakfast was excellent and surprisingly varied for a small hotel. The room felt very clean, and the fridge was large....very helpful!
Stayed in June 2023
Reviewed: 12 June 2023
Brian
United Kingdomwalls a little thin but nothing major
good breakfast
Stayed in June 2023
Reviewed: 5 June 2023
Mary
United StatesI had some eggs and an orange for breakfsst. I eat gliten free and I did not eat pork.
Stayed in June 2023
Reviewed: 21 April 2023
Dave
United KingdomNo lift had to drag big suitcases up stairs, toiletries small bottles .
Location fine ,nice friendly staff,room clean and comfy.. nice breakfast.
Stayed in April 2023
Reviewed: 13 February 2023
Heidi
United StatesPleasantly surprised based on other ratings! I was a little iffy after reading other comments, but found this facility to be GREAT!! I travel with my service animal & they put me in a room near an exit door... which was absolutely perfect for potty time! Beds slept well and certainly had plenty of pillows. My only "issue" (which was not a really big deal at all) was the bathroom was COLD and it took forever for the water to get warm. I will definitely stay here again on my next visit in Illinois.
Stayed in February 2023
Reviewed: 10 November 2022
Greg
Canadathere was a constant drip in the tub. don’t know why they hadn’t fixed it. I’m sure it had been running for some time
nice convenient location
Stayed in November 2022
Brussels, Belgium
Cairo, Egypt
Rimini, Italy
Arad, Romania
Sens, France
San Giuliano Terme, Italy
Czerna, Poland
Cumbuco, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content