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Reviews of Comfort Suites Airport 2 stars

7515 Taft Street, Wichita, KS 67209, United States

#46 of 76 hotels in Wichita

Guests' Choice

Review score

Based on 157 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that there wasn't much noise control...I could hear the people upstairs all day and night

    It's clean and comfy atmosphere

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Just your basic motel

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Loud but comfy
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy due to other guests, screaming and carrying on

    Stayed in May 2024

  • Reviewed: 7 April 2024

    7.0
    It was good overall but the main reason we stayed was foe the pool and it wasn't good.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was absolutely freezing. The beds were hard as a rock and very uncomfortable.

    Breakfast was really good. The size of the rooms was good too. I like that it's close to major restaurants and stores.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Great Staff!!!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We were with grandkids and were planning on swimming. The heater was out, and we were not able to use it. 😥 Our bathtub did not look like it had been cleaned ; there was still hair in it from the last people staying there.

    The lady at the front desk was really sweet...she made you feel welcomed.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Less than expected
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn't working and that's the only reason I went there because my daughter wanted to go swimming. There was a sign taped to the window stating if you want to swim anyway let front desk know but when I checked the water it was so cold - way to cold for a child to swim in. I do have to say though the breakfast was good and the rooms were ok. The wifi worked well and staff was ok and to the point with any questions I had

    The place wasn't like the others I've been in

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    The water in the pool was really cold, i guess they were trying to fix the water pump.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Adequate only. As a Diamond card holder, we are disappointed at the change in the chain.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    We have ALWAYS had daily cleaning service on multiple night stays and we’re not informed that this had changed. It was disappointing to return in the evening to find that nothing had been done to the room. They did bring us a couple of clean towells and emptied a trash can after we contacted the desk. The quality and taste of breakfast has deteriorated.

    The room was nice, clean, and what we’ve come to expect from Comfort Hotels. The location was convenient to major highways and restaurants.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night

    The bathroom could use a remodel. The tub wasn't very clean and the carpet wasn't very clean either.

    The location was great. The staff was very friendly.

    Stayed in November 2023

  • Reviewed: 6 February 2024

    7.0
    We enjoyed being close to our family but definitely felt like our first impression with the front desk was definitely no
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The front desk girl checked us in but when we got up to the room and saw that it was a king bed with pull out couch, I immediately called down to the desk. We had reserved a suite with 2 queen beds. I felt like she didn’t believe me. I went down to the desk to ask for an additional pillow or two and to show her my room confirmation details on booking.com. She told me she didn’t have another room for us and gave me 1 pillow. I just felt like it didn’t matter to her. She just could have been kinder and at least apologized for the mix up, I had already told her we would make do with the room but would like some extra pillows because our daughter was now going to face to sleep in a pull out couch instead of a bed.

    The location was just right and it was clean.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    Nice location which is close to the airport. The room is very nice and clean. I like the breakfast.

    Stayed in January 2024

  • Reviewed: 3 November 2023

    6.0
    It was a nice hotel in a nice location for a good price, but no spa as advertised.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The spa in the pool area was closed (it had no water and was covered with boards). I chose this hotel over others because I knew after nine hours in a car I wanted to relax in a hot tub. No one mentioned it at check-in, so I put on my suit and headed down and had to turn around and go back.

    The breakfast was excellent!

    Stayed in October 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights

    Shower was old and nasty. Im sure it was clean but it looked nasty.

    Bed was super comfy

    Stayed in August 2023

  • Reviewed: 26 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Carpet in our room was sticky and surfaces were dusty. Couldn’t tell if the room hadn’t been used for a while or they didn’t clean surfaces. No hot food for breakfast when we ate at 9:30 with our three children, although they said breakfast runs until 10am. If it’s open, then food should be available until close.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Not bad for $148/night. Clean, no bugs, hot breakfast, hot water in shower. Well air conditioned room. Friendly st
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    There was so much chlorine in the pool our eyes were burning and we didn’t even go under. They ran out of bottled water for sale. No towels in pool area.

    Our room was cool when we got there. Hot breakfast. Staff was nice.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Lots of space and very clean comfortable room.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I did not need the breakfast. Tried it. So so.

    Stayed in June 2023

  • Reviewed: 20 March 2023

    8.0
    they charged me an extra $100 and charged me twice for it
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    pool cold for winter ! pool small

    safe location

    Stayed in March 2023

  • Reviewed: 6 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pool is WAY TOO SMALL

    Stayed in March 2023

  • Reviewed: 13 February 2023

    8.0
    Friends at Comfort Inn & Suites
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The tub in the shower looked dirty. However, when I made them aware of it, housekeeping came up & tried to clean it. But, it was rust so it wouldn't come off, John explained that they are waiting for a remodel.

    The staff was great, especially Stacey and John. We had a situation with the smoke detector not stopping once it was set off by steam from the shower & John, the GM, came back from hs home & took care of it. All the while,Stacey was trying her best to get it to stop. Then, once it was fixed, Stacey brought us a care pkg of snacks. I will definitely stay there again.

    Stayed in February 2023

  • Reviewed: 29 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    There were crickets on the floor and the room felt moist

    They breakfast was good and the staff was nice

    Stayed in August 2022

  • Reviewed: 13 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    The breakfast was a little lacking.

    Stayed in June 2022

  • Reviewed: 2 July 2022

    6.0
    ok
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    u

    likkiii I’ll kkI’m get back ion you pip popppopppppp lol

    Stayed in July 2022

  • Reviewed: 18 May 2022

    7.0
    Good
    • Family with young children
    • King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Staff was rude. I was told different information by different employees. Very difficult getting a refund from nights I did not stay. I was charged a different amount every day until I finally had to call bank and cancel my debit card. After a week the motel finally made right on my charges but it was a headache getting there. No response from the property and had to message booking to take care of the situation. Nice place but strange and rude employees who did not seem to be on the same page.

    Clean and nice size room.

    Stayed in May 2022

  • Reviewed: 29 April 2022

    8.0
    The front desk folks were very helpful ordering a Lyft for early morning schedule
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The room could have been cleaner. The sofa had stains on it

    Close to airport

    Stayed in April 2022

Showing 1 – 25

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