17525 Saint Lukes Way , The Woodlands, TX 77384, United States
#21 of 35 hotels in The Woodlands
Guests' ChoiceBased on 131 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
8.0
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2024
Tina
United StatesA/c made everything in the room damp. When reno began towards the end of our stay the electricity went out to the tiny TV (get bigger TV’s! You can’t even see them clearly from the beds!!). 1 Staff member could use some mgmt training in customer service. Once we were moved to a room with electricity we realized how damp our room was and that it wasn’t due to all the humidity - so for most of our trip we were stuck in a damp and humid room.
Location worked for where we had to be for work. Reasonably comfortable and had all the basics.
Stayed in April 2024
Reviewed: 4 December 2023
Karen
United StatesOutside could use some paint, no drive up like other hotels
Location
Stayed in December 2023
Reviewed: 19 September 2023
Marie
United StatesBack Door Doesn't work After Hours had to walk Around at night to the Front Door 😧
Location & Comfortable
Stayed in August 2023
Reviewed: 12 September 2023
Celeste
United StatesNo smart TV
Clean professional staff
Stayed in September 2023
Reviewed: 4 September 2023
Boggan
United Stateshotel room had a weird smell that wouldn’t go away but was clean and comfortable otherwise
it was very close to the cynthia woods pavilion and all of the shopping/restaurants but it was just far enough away where it wasn’t too busy.
Stayed in September 2023
Reviewed: 28 July 2023
Ruby
United StatesOnly spots up front to park were handicap spaces. To check-in or out you either have to block the drive or across from the building.
Nice and clean.
Stayed in July 2023
Reviewed: 20 July 2023
Marie
United StatesBack Door Not Working and Tenants leaving Door Open
Free Parking Free Wash Great Location
Stayed in July 2023
Reviewed: 12 July 2023
Charlie
United Statesbroken chair no desk chair light bulbs broken security door in back
clean, professionalism
Stayed in July 2023
Reviewed: 15 June 2023
Joshua
United StatesClean and comfortable room, very comfortable bed/pillows.. and the in house sundries market was very convenient! We had a small issue, but management made it right immediately and so very pleased with our stay, overall !
Stayed in June 2023
Reviewed: 26 May 2023
Michael
United Statespool was dirty, some of the doors did not work
good location, right off the interstate by lots of places to eat
Stayed in May 2023
Reviewed: 13 May 2023
Forrest
United StatesEverything was clean and tidy. Cozy and the staff was very helpful.
Stayed in May 2023
Reviewed: 8 March 2023
Gweneshia
United StatesThe beds are uncomfortable, very hard
Location
Stayed in February 2023
Reviewed: 6 March 2023
Andrea
United Statessmelled like strong moisture, some old drywall patches , needs more seating and luggage stool
location. quiet. security, beds, kitchen and full accessories. honestly policy with their food bar. free coffee all day, great creamers and soaps, clean towels
Stayed in March 2023
Reviewed: 30 January 2023
Patricia
United Statesnot pull out couches with king bed room
price and cleanliness
Stayed in January 2023
Reviewed: 2 December 2022
Teri
United StatesTV was super quirky and would never connect to their Wi-Fi, nor would it connect to my personal hot spot, the coffee pot only worked once you wiggled the power button, the toilet clogged up for no reason and the bed was super firm and uncomfortable to sleep on. Also the cupboard didn’t have much to choose from in the medicine department.
Great location, especially next to the children’s hospitals. love that they are animal friendly too.
Stayed in December 2022
Reviewed: 29 October 2022
Aboubker
United StatesCost was a bit high
Big
Stayed in October 2022
Reviewed: 10 October 2022
Elizabeth
United Statesthe elevator was a little scary
simplicity
Stayed in October 2022
Reviewed: 14 July 2022
Kristine
United StatesOutside trash was overflowing. Lots of animal poop surrounding the building. Outside areas could use more frequent upkeep.
Overall, great place to stay. Great location. Clean. Friendly staff.
Stayed in July 2022
Reviewed: 7 July 2022
Clarissa
United StatesI have no complaints
There was no breakfast at this location. We were able to cook our own in the comfort of our roon.
Stayed in July 2022
Reviewed: 1 April 2022
James
United StatesBe up front with your policies and make shure your guest are happy, smiles are cheap but they pay big dividends.
I booked for 102.35 and the bill came for 152.35 I called and they added 50 dollars for 3 days in case there were damages to room. That is fine but tell me when I book. I also booked a room with twin beds, they put me in a king ,I had to make them change rooms.
Stayed in March 2022
Reviewed: 12 March 2022
Jennifer
United StatesParking
very quiet
Stayed in February 2022
Reviewed: 5 December 2021
Kimberly
United StatesThe dryers at the facility were bad. Our clothes were still wet after an hour of drying them. Also I 0aid about 1300 for the room and I stayed a week. It was spacious but I feel it should have only cost $800-$900.
The customer service was great. I cant remember the young guys name at the front desk but he was very nice and understanding about our situation when we got there.
Stayed in November 2021
Reviewed: 5 December 2021
Joseph
United StatesI liked that ALL access to the building, room, & laundry/gym was key activated. Laundry was free. Parking was easy. I made coffee in my room. Chairs were comfortable. Kitchenette was stocked with silverware. Staff was very nice.
Stayed in December 2021
Reviewed: 9 November 2021
Eileen
United StatesNo breakfast.
Location. Large refrigerator. Good shower pressure and hot water.
Stayed in November 2021
Simpsonville, USA
Barnaul, Russia
Minsk, Belarus
Marsala, Italy
Miami Beach, USA
Vynohradiv, Ukraine
Tangerang, Indonesia
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content