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Reviews of Americana Inn a Travelodge by Wyndham 2 stars

2825 Parkway, Pigeon Forge, TN 37863, United States

#450 of 460 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 5406 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.6

  • Location

    8.0

  • Facilities

    5.3

  • Staff

    6.3

  • Value for money

    6.1

  • Free WiFi

    5.5

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Showing 76 – 100

  • Reviewed: 2 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They didn't have enough clean towels to give to each room.

    It was convenient and close to everything

    Stayed in October 2023

  • Reviewed: 30 September 2023

    5.0
    It sucked
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very rude the room was not comfortable it was falling apart and I have stayed here for years and now the new management is horrible

    Location

    Stayed in August 2023

  • Reviewed: 30 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not friendly and didn't want to give us towels. That is when we could find them. Dood key cards did work. The door in the bathroom was broken.

    The beds were clean

    Stayed in July 2023

  • Reviewed: 29 September 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    I used to camp in Daytona, so it wasn't a huge issue for me, but the location is very near a racetrack that is open until midnight, so you may hear revving engines and speeding cars late into the evening.

    It was pretty standard for the price! Safe room, clean bed, a little dingy. Came with a fridge and microwave, which i wasn't expecting, but was glad to make use of.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    You can tell it's a very old Motel. Needs a renovation bad.

    Location & Price is all it has going for it.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    5.0
    Stay was OK, considering it was Darren Rod Ryan, but the facility does need some upkeep, and there was never any maid se
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Needs more cleaning

    Location

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds hard as a rock, difficult to sleep on

    Location

    Stayed in September 2023

  • Reviewed: 15 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Not enough parking out front. People were having to park in a back lot & walk around hotel. They never left us towels. We had to go ask for them to bathe. Don't think they ever mopped the floors. You couldn't walk around barefoot or your feet would be black. Staff didn't speak very good English. We probably won't stay there again.

    The price & that it was a good location.

    Stayed in June 2023

  • Reviewed: 13 September 2023

    4.0
    Very disappointed
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Broken shower curtain rod. Clothes rack was broken. Safety lock on door had screw missing and would not lock. You could see outside under the door. I asked to be changed to a different room. We moved to a room on the 2nd floor, and it was much nicer. We had to check out a day earlier than planned, and I was told we would receive a refund for that day, and we were charged for 2 full days on my credit card. This is my 2nd stay at a Wyndham owned place and it will be my last.

    The location was the only thing we liked.

    Stayed in August 2023

  • Reviewed: 13 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff was not welcoming, tv wouldn't work

    location and price

    Stayed in September 2023

  • Reviewed: 13 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Every. Single. Thing.

    Location

    Stayed in June 2023

  • Reviewed: 12 September 2023

    4.0
    Not likely to stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Overall disappointed with the facilities, had 4 people in the room but only 1 set of towels. Asked 3 times each day and was told to come back later. Cleanliness was a 3/10. Not sure the last time the room was actually deep cleaned either. Was the cheap option so I guess you get what you pay for.

    Staff overall was nice. Location was perfect and right in the center of all the activities.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t get any new towels went to front desk they had no access to towels either

    No breakfast

    Stayed in September 2023

  • Reviewed: 5 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the people working there are rude !!!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    4.0
    It’s best that I don’t because I’m mad enough!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t like anything about it!!!! Rude staff there was people smoking pot & drinking beer on our floor all night long!!!!

    Absolutely nothing & tried getting my money back but they were so rude and didn’t wanna discuss it! Cops were they 2 different times & my kids were scared!!!!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No towels in the rooms no wash clothes even after asking

    Location was great

    Stayed in September 2023

  • Reviewed: 1 September 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was dirty

    Really good location

    Stayed in August 2023

  • Reviewed: 30 August 2023

    4.0
    Location was perfect. Too bad it’s not maintained a little bit better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location

     Very, very poorly maintenance !!! everything looks like it’s getting ready to fall apart  on our second morning there  the smell is so overwhelming outside  smell, like garbage and sewage  housekeeping was nowhere to be found  the stuff at the front desk did everything they could  considering

    Stayed in August 2023

  • Reviewed: 27 August 2023

    4.0
    Disappointing
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We stayed 3 nights, 4 people and was only provided 3 towels for the entire stay along with half a roll of toilet paper. Beds squeaked and moved around when barely sitting on them. No extra lock for the doors. I usually don't give a review but this hotel needs some work all the way around.

    Location was about all.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    4.0
    dirty place, rude staff, broken elevator.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    rooms were dirty, we weren’t given a single towel without asking and none were in the room when we checked in. you couldn’t even see the bottom of the pool it was so dirty. and it smelled like pot!

    location

    Stayed in July 2023

  • Reviewed: 20 August 2023

    5.0
    Would definitely ask to see the room and pool before I check in again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was painted with wrong kind of paint and it looked like someone took a big wet dump in it and very green. When we woke up found 2 roaches in bathroom. And the elevator was out and we had to climb stairs to the 3rd floor.

    The room was clean and no stains on anything

    Stayed in August 2023

  • Reviewed: 19 August 2023

    4.0
    it was decent for what we paid but some things could’ve been a whole lot better! the workers need to be nicer if they ar
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    we were there for 5 days & ran out of toilet paper so we had to go get our own toilet paper. normally at hotels housekeeping cleans the room when you are gone, nobody did while we were there. there was 3 of us and we only got 2 towels & wash rags. we went down to the front desk to ask for some more and the woman who I spoke to was mean & hateful! so I had to use my beach towel I packed to dry off after my shower. mind you the shower isn’t for normal people and the water was scalding hot you couldn’t take a normal shower because you could get third degree burn!!

    the location was good & the room was decent for how much we paid.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    5.0
    Was my first an my last
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t that clean and the shower didn’t have hot water

    Location

    Stayed in August 2023

  • Reviewed: 15 August 2023

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That it was alot of things to do and was in walking distance

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No towels, wash cloths or floor mat for in front of the tub were in the room..Had to go.to the office..was given 2 towels 1 wash cloth for 3 people. A puddle of water on the floor where the a/c was .Was waiting in line about 20 minutes to get checked in. The clerk came out from behind the desk to give a guest some towels and wash clothes. This lady was 2 people behind me. She got out of line and went and talked to the clerk..The next thing I know the clerk said, Does anyone else have problems with their room? I ended up having to wait longer cause the clerk went to the ladies room to check it..I work in retail for over 37 years and dont allow people ti jump line..Thats wrong and disrespectful...Plus the clerk had a attitude..

    The location was great..

    Stayed in August 2023

Showing 76 – 100

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