Reviews of Americana Inn a Travelodge by Wyndham 2 stars
2825 Parkway, Pigeon Forge, TN 37863, United States
#450 of 458 hotels in Pigeon Forge
Guests' ChoiceReview score
Based on 5380 hotel reviews
4.8Score breakdown
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Cleanliness
5.5
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Comfort
5.6
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Location
8.0
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Facilities
5.3
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Staff
6.3
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Value for money
6.1
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Free WiFi
5.5
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Reviewed: 8 June 2024
Elizabeth
United States1 review6.0“Even though it did smell like weed, and we eventually got towels and paper towels, we did enjoy the pool and the conveni”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
The entire property smelled like weed. When we arrived, our TV did not work, there was no toilet paper towels, or rags. To get replacements was like pulling teeth.
Convince
Stayed in June 2024
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Reviewed: 6 June 2024
Mariah
United States2 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Rudeness from Staff
Cheap and affordable
Stayed in June 2024
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Reviewed: 5 June 2024
Mara
United States4 reviews1 helpful vote6.0“Convenient, inexpensive stay. Good for the price.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Not the cleanest but good for the money. It isn’t gross or unhealthy in anyway. It’s just not the ritz, as expected for the bargain price.
The property is located perfectly in the middle of pigeon forge. Close to a ton of attractions and within walking distance of a lot of food and activities.
Stayed in June 2024
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Reviewed: 5 June 2024
Adam
United States1 review5.0“Good value. For a Wyndham property the rooms need to be upgraded light fixtures and plumbing fixtur”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Tv
No breakfast available. They should open up a small restaurant next the the lobby. There is room.
Stayed in June 2024
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Reviewed: 4 June 2024
Jason
United States19 reviews3 helpful votes4.0“Good location, but don't expect much.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Toilet valves in the tank needed changed. Dealt with a running toliet. Room 110 wifi signal was weak to the Roku TV on top of the fact that cell phone service was weak also. I do feel like the room was priced accordingly however. Saved us some money.
Great location!
Stayed in June 2024
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Reviewed: 3 June 2024
Kimberly
United States2 reviews1 helpful vote4.0“Cleanliness needs some help.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The cleanliness. Honestly we only stayed for a place to lay our heads so we didn’t have to drive 2 hrs home but I wouldn’t stay for anymore reason than that now staying there.
Its location and price.
Stayed in June 2024
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Reviewed: 29 May 2024
Austin
United States2 reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Bugs in our room, got moved to another room with a non working toilet
Location, cost
Stayed in May 2024
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Reviewed: 28 May 2024
John
United States1 review5.0“Not bad for the price”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Parking
Where it was located
Stayed in May 2024
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Reviewed: 28 May 2024
Jaime
United States1 review1 helpful vote6.0“For the rate it was decent.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
My TV remote did not work when we arrived,but the front desk gave me a new one.
Na
Stayed in May 2024
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Reviewed: 27 May 2024
Ragan
United States1 review2 helpful votes5.0“good location”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 2 nights
wore out bed no tv channels rough towels
good location
Stayed in May 2024
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Reviewed: 27 May 2024
Jenny
United States3 reviews2 helpful votes4.0“Keep looking!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No curfew for kids at pool, trying to sleep and couldn't because of nosie levels at pool. 3 people given only washcloths in room and shower floor rug, no towels!!
Price and convenient location
Stayed in May 2024
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Reviewed: 27 May 2024
Carla
United States1 review6.0“It was ok. The location was great. Very convenient.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It doesn’t look like the pictures posted online. Towels were stained. The bathroom door in our room has seen better days. No ice machines. No housekeeping so each time you need towels you have your walk to the front desk. When we checked in there were two people at the front desk but only one seemed to be workinb. The young lady never looked up from her phone even though people were waiting in line.
Location
Stayed in May 2024
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Reviewed: 27 May 2024
Chasity
United States2 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Staff is very unfriendly.
Stayed in May 2024
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Reviewed: 26 May 2024
Kimberly
United States3 reviews4.0Disappointing- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The roach we saw upon entering the room. Broken door Deadbolt. Short commode, short shower head. Out dated everything, included elevator. Linens were stained. Staff at desk mumbled when speaking to me, I had to ask him to keep repeating himself. He was carrying a book bag on his back, and ear phones attached to his head. Not very professional.
Location. Comfortable bed, although the bed was small. They had a pop machine.
Stayed in May 2024
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Reviewed: 26 May 2024
White
United States2 reviews6.0“It was our 4year anniversary ❤️ 💕 and it was my birthday 🎂 🥳 🎉 🎈 🎁 and we were not satisfied”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
No Ice machine Had to get ice from office. NO ICE MACHINE. WE HAD TO SWITCH ROOMS WHEN WE GOT THERE BECAUSE ROOM 210 T.V.WAS BLURRED. LIGHT IN BATHROOM DID NOT WORK. OUTLET IN BATHROOM DID NOT WORK.NO BLOW DRYER .. 😳 V
No breakfast 😢 Restaurant in hotel was closed down.
Stayed in May 2024
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Reviewed: 25 May 2024
Marlin
Puerto Rico1 review4.0“No lo recomiendo”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I did not like anything. I start with the entrance staff who were not at all friendly. Little animals came out of the bed all the time and climbed on top of us. The TV had no signal and we couldn't watch anything because it was frozen and the toilet was clogged. The WiFi did not reach the room. A complete disaster.
I did not like anything
Stayed in May 2024
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Reviewed: 20 May 2024
Kathy
United States4 reviews2 helpful votes4.0Disappointing- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The room didn't have a proper phone connection no light bulbs in lamp and walls were cracked from foundation cracking and people were loud all night pool was not functional nor filled lots of issues with other rooms
The location was perfect for our needs
Stayed in May 2024
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Reviewed: 13 May 2024
Boggus
United States1 review5.0“It was good for a single nights stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Front desk, 3different staff members, have very poor customer service. Not friendly at all. Had to ask twice for a tv remote and then had to go back to the room to come back and let him know what kind of tv was in our room. Broken picture hanging in our room was the first thing we saw. One of our rooms had excellent beds, but ours had very uncomfortable thin mattresses that you feel every spring. Was hoping to swim, but pool was being painted. Need to notify people online that it doesn’t open until May 25.
Zeke was exceptional
Stayed in May 2024
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Reviewed: 11 May 2024
Tony
United States5 reviews5.0“The family loved the location but the hotel service could've been better without the other issues”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The rooms had bugs roaches n bath tubs not cleaned no towels or bath rags microwave was missing n etc...the family
The price n location is great n walking distance to everything is great 👍
Stayed in April 2024
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Reviewed: 6 May 2024
Vicki
United States3 reviews6.0“Get what you paid for.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
During my checkin, the maintenance guy was definitely not professional. Cussing all loud to the front desk over whether or not he asked for towels.
Last minute booking. Good location.
Stayed in May 2024
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Reviewed: 6 May 2024
Ida
United States3 reviews5.0Passable- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
We only got two towels for 3people , no wash cloths and the tv didn't work. When we called the front desk the said we had to wait til the next day for the tv to get fixed and to get more towels and wash cloths and then the next day I had to buttowels cause they syaid still no towels ava
Area was great and staff was friendly
Stayed in May 2024
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Reviewed: 6 May 2024
Andrea
United States3 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Gap in between the door and door frame and the strong stitch of bleach
In close proximity to everything
Stayed in May 2024
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Reviewed: 5 May 2024
Washburn
United States4 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Not friendly
Stayed in May 2024
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Reviewed: 3 May 2024
Christopher
United States2 reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Cleanliness, staff
Location
Stayed in April 2024
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