409 San Antonio Rd, Mountain View, CA 94040, United States
#20 of 20 hotels in Mountain View
Guests' ChoiceBased on 295 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
8.9
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 23 May 2024
とても素晴らしいです
SingaporeNot applicable.
Comfortable and spacious room. There are three supermarkets within walking distance and many restaurants nearby too.
Stayed in May 2024
Reviewed: 21 May 2024
Trung
United StatesLow on bathroom amenities and no complimentary water bottle.
Clean and great location, room was spacious, clean and functional. Beds were comfortable and bathroom was clean and spacious. Staff was professional and helpful.
Stayed in May 2024
Reviewed: 4 February 2024
Caro
United StatesI had to ask for my room to be cleaned! I understand not washing towels and sheets to save water and I agree with this policy. But rooms should be tidied up without having to ask, this is a $400/night hotel and coming back to a fresh room is part of the hotel experience.
Rooms were beautiful. Great location. Friendly staff.
Stayed in February 2024
Reviewed: 29 December 2023
Atsushi
JapanThe restaurant in the hotel isn’t good at all.
Beautiful modern hotel, rooms are spacious, spotless and very comfortable. Staff went above and beyond. Pool area is relaxing.
Stayed in October 2023
Reviewed: 14 August 2023
Amanda
United StatesNo complaints
Loved how clean and spacious the rooms were. Whole hotel was beautiful with great location. Patio and pool area were amazing
Stayed in August 2023
Reviewed: 11 August 2023
Michael
United KingdomLimited local resturant options
Location a bit dead, but quiet & felt safe Supermarkets nearby. 5 mins walk from Caltrain station.
Stayed in August 2023
Reviewed: 5 August 2023
Debbie
United StatesHaving to leave
The location was perfect for our event. The area around the hotel had a lot to offer.
Stayed in July 2023
Reviewed: 24 July 2023
Traci
United StatesNoisy, could hear the people above us walking on the floor
very clean, excellent customer service
Stayed in July 2023
Reviewed: 24 July 2023
Hernandez
United StatesThere isn’t anything we didn’t like. We loved our stay there.
What we really liked about walking into the Hotel we were greeted as soon as we walked in. The front desk staff two ladies very sweet. I wish we would have got there names. The rooms are very nice modern. We didn’t use the pool or hot tub or gym.
Stayed in July 2023
Reviewed: 24 July 2023
David
United StatesI wasn't aware of the $20 parking fee
I didn't see a place for breakfast
Stayed in July 2023
Reviewed: 12 July 2023
Jesus
United StatesI have to pay for the parking.
Stayed in July 2023
Reviewed: 10 July 2023
Chelsea
United StatesParking was convenient but confusing to figure out. After I knew where to park, it was fine.
Spacious, modern room! Proximity to grocery store, coffee shops, and affordable restaurants.
Stayed in June 2023
Reviewed: 10 July 2023
Grecia
United StatesWe liked everything about the property.
It was an exceptional hotel. Our room was amazing. Very clean and modern style. Local stores and restaurants. Great location.
Stayed in July 2023
Reviewed: 20 June 2023
Shanon
United StatesI wish I had a bath tub
Everything was perfect, the staff was incredibly kind and sincere. Great location as well
Stayed in June 2023
Reviewed: 19 June 2023
Donna
United StatesOperating the elevator with room key didn't function very well.
room was very spacious. Outdoor pool and area was very nice. Very refreshing and relaxing for a busy area of downtown.
Stayed in June 2023
Reviewed: 12 June 2023
Pedro
United StatesI have none to make this place as far as to make it better.
The location to this hotel was in the great location was very convenient, surrounding stores. In the hotel and outside was very quiet and relaxing.
Stayed in June 2023
Reviewed: 31 May 2023
Monica
United StatesThe hot tub was not hot it was warm. The hotel staff made it sound like breakfast was included but it was not. Hotel would not give us a late checkout!
Very clean room,nice location very friendly staff. Bar and restaurant located at lobby
Stayed in May 2023
Reviewed: 28 May 2023
Wendy
United StatesNothing I can think of
Nice, clean and safe area
Stayed in May 2023
Reviewed: 28 May 2023
Kristin
United StatesGreat location and beds were comfy!
Stayed in May 2023
Reviewed: 25 May 2023
Jane
United StatesIt was great—nothing to dislike.
Everything was perfect. The staff was super friendly, and the food was great in the restaurant. The room was clean and quiet.
Stayed in May 2023
Reviewed: 16 April 2023
Minwei
United StatesThe room is so great! very modern and comfortable. I like their design!
Stayed in April 2023
Reviewed: 13 March 2023
Jennie
United Statesno room service or valet parking
close to stores and restaurants
Stayed in March 2023
Reviewed: 13 March 2023
Vivek
United StatesLocation is perfect
Stayed in March 2023
Reviewed: 6 February 2023
Kiente
United Statesthe phone in the room didn’t work, and the shower door wouldn’t stay closed
Stayed in February 2023
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