Reviews of Hyatt Centric Faneuil Hall Boston 4 stars
54-68 Devonshire St, Financial District, Boston, 02109, United States
#30 of 93 hotels in Boston
Guests' ChoiceReview score
Based on 1593 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
9.0
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Location
9.6
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Facilities
8.5
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Staff
9.1
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Value for money
7.9
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Free WiFi
8.7
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Reviewed: 16 May 2024
Nicole
Bermuda6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
The rooms were quite small and not much space for luggage and moving about.
The location was perfectly located between the Faneuil Hall, shopping and the Commons districts. The facilities were clean and modern. Loved the gym!
Stayed in May 2024
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Reviewed: 15 May 2024
Mary
Ireland11 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted via mobile
Staff were excellent, very friendly and helpful. Location was so close to everything. We could see the old state house from our bedroom window.
Stayed in May 2024
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Reviewed: 15 May 2024
Mary
Ireland15 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted via mobile
Not enough towels in room. Only cleaned twice in 5 days. No door on bathroom
Great location. Lovely staff
Stayed in March 2024
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Reviewed: 13 May 2024
Mc
Ireland3 reviews8.0“looking forward to going back some day”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
could have been better choice for breakfast and evening meal
location was brilliant staff very friendly and helpfull
Stayed in May 2024
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Reviewed: 12 May 2024
Susan
United States3 reviews10“Great Location, Very Comfortable!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The location for us to go to TD Garden for a Bruins game was great! We had dinner in the hotel before the game and it was great!
Stayed in May 2024
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Reviewed: 10 May 2024
Mark
United Kingdom4 reviews9.0“Perfect, very reliable”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Great breakfast and very friendly service. Carlisa Mason on the front desk was very helpful and friendly.
Stayed in May 2024
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Reviewed: 9 May 2024
Luc
United States1 review1 helpful vote10“It was great!”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Not much.
Great location, walkable everywhere.
Stayed in May 2024
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Reviewed: 8 May 2024
Niall
Ireland7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
The resort fee was exorbitant. Food overpriced. One of the elevators was out of order. On several occasions I had to go down seven flights of stairs as our room was on the 7th floor. On the day we were leaving -at 05.00 in the morning- the elevator was stuck on the 7th floor. It was more than inconvenient. At the very least part if my money for accommodation should be refunded
The location was ideal. The staff were attentive and obliging. Any questions were answered. Most of the tourist areas were easily accessible.
Stayed in May 2024
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Reviewed: 8 May 2024
Ja
United States1 review1 helpful vote8.0“Great location and access but a bit expensive”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 5 nights
THe hotel was rather expensive - base rate of $385 with an additional service fees of $92.32 (state and city occupancy destination fee, tourism fee ) ballooned to $476.65 - (
LOCATION was amazing.. access to all the downtown highlights - the North End as well as T to come in from the Airport as well as access to other destinations
Stayed in May 2024
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Reviewed: 5 May 2024
Renee
Canada11 reviews2 helpful votes9.0“Good hotel”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
Not the hotel's fault, but even though there is a cozy atmosphere all over inside, there is construction in a building accross the street and they seem to work at night, so rather quiet during the day but can be very loud in the evening until midnight. One night was on and off but the second night was extremely loud from 10pm to midnight (sounded like concrete cutting).
The staff is welcoming and helpful. There is a nice lobby with a coffee shop. The room is not too big but comfortable, very similar than showed in pictures. I always find it practical to have a restaurant in the hotel because it can be difficult to find breakfast places around the hotel. Just like in any big cities, a little pricey but we still enjoyed it. Well located, we left the car in a parking for three days and visited the city by foot easily.
Stayed in May 2024
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Reviewed: 4 May 2024
Frank
United States36 reviews3 helpful votes9.0“GREAT LOCATION. PROFFESSIONAL STAFF MODERN IN AN OLD LOCATION (which is good”- • Leisure trip
- • People with friends
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
FEW OLD TIMES CONNECTION
CLEAN. HAS IT ALL. LOCATION. MODERN
Stayed in April 2024
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Reviewed: 3 May 2024
Michael
United States10 reviews1 helpful vote9.0“A Great Location to Enjoy Boston's Many Sites”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 6 nights
The shower in our room was very small and when we used it, it leaked water onto the bathroom floor
Excellent location for access to Boston's historical sites including the Freedom Trail. And it is very close to Boston's subway trains which allowed us to travel to many different locations such as Cambridge and MIT. There is an attached cafe/restaurant in the hotel's lobby that served breakfast and dinner - the food was very good and the prices were reasonable. The staff was very friendly and accomodating.
Stayed in April 2024
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Reviewed: 3 May 2024
Markus
Austria90 reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Please clean the windows
Stayed in April 2024
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Reviewed: 1 May 2024
Karen
United Kingdom5 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
The coffee machine in the room was a bit of a let down other than that the room was ideal.
Location was fabulous, everything was easily accessible from the hotel
Stayed in April 2024
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Reviewed: 1 May 2024
Peter
Netherlands33 reviews2 helpful votes8.0“Great staff”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
It is not easy to eat "normal", European style, if you don't know where to go for it. The hotel has a coffeebar, incl. the usual sweet and pre-prepped bites you find on any streetcorner, but would not recommend this. There is however a supermarket near City Hall, where you can get whatever you like.
Location and general level of service is great. Helpful staff. A big positive for Boston is that you can actually drink the tapwater (unlike places such as New York)
Stayed in April 2024
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Reviewed: 30 April 2024
Joshua
United States14 reviews6 helpful votes10“Great Location Great Hotel”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing comes to mind.
Location is wonderful, just steps from the Boston Massacre site and near several subway lines. Cleaning staff was pleasant and I was able to check into my room early. Room was very clean.
Stayed in April 2024
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Reviewed: 24 April 2024
Andrei
Denmark48 reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Doors to the bathroom - the holes are huge. Definetly can be done better.
Fine, clean room. Perfect location - close to metro and to anything in the city. Nice restaurant in lobby.
Stayed in April 2024
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Reviewed: 23 April 2024
Alexis
Switzerland1 review8.0“Great”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Location
Stayed in March 2024
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Reviewed: 23 April 2024
Scott
United States3 reviews1 helpful vote10“Very beautiful hotel, great location”- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Na
Great location
Stayed in April 2024
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Reviewed: 21 April 2024
Christiana
United States3 reviews1 helpful vote10“Perfect.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
N/A
Location, cleanliness, and very helpful and friendly staff!
Stayed in April 2024
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Reviewed: 20 April 2024
Marc
Netherlands5 reviews1 helpful vote7.0“Cozy hotel ideally located.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
there was a constant noise due to the air ventilation all night long, despite of switching off the air conditioning. Was too tired to call the front desk. Had to sleep with my head under a pillow . Didn’t try the breakfast.m that is typically over priced in these hotels. There are plenty of good options in the neighborhood.
Cozy room with excellent bed, slick design and all the amenities. Lots of details that make it comfortable. Friendly staff.
Stayed in April 2024
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Reviewed: 20 April 2024
Eric
Australia7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The room was a bit small and there was hardly any space to put our stuff and move around.
The location of the hotel is perfect. We were close to everything, the markets, cafes, train terminals etc.
Stayed in April 2024
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Reviewed: 18 April 2024
Teresa
United Kingdom1 review10“Wonderful stay with wonderful staff”- • Leisure trip
- • People with friends
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted via mobile
We were on floor two over looking a street. No view
The staff were so polite and so so friendly The room was satisfactory
Stayed in April 2024
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Reviewed: 17 April 2024
Lukasz
United States25 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Number of additional service fees and charges at this location - they were shown at the process details at last step but you just need to be aware of it.
Central location, close to everything downtown
Stayed in February 2024
