4019 National Parks Hwy, Carlsbad, 88220, United States
#3 of 25 hotels in Carlsbad
Guests' ChoiceBased on 240 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.0
Value for money
8.5
Free WiFi
9.7
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End of dialog contentReviewed: 20 May 2024
Harvatin
United StatesThe rooms were the nicest we've been in for an affordable price.
Stayed in May 2024
Reviewed: 19 May 2024
David
United StatesWeak coffee and the free breakfast was not very good.
The staff were excellent, the rooms were clean.
Stayed in May 2024
Reviewed: 29 April 2024
Edward
United StatesI wished the restaurant/bar was open.
Staff was friendly, all areas that I’ve been in were very clean.
Stayed in April 2024
Reviewed: 20 April 2024
Elizabeth
New ZealandThe bartender in the evening was so busy on her mobile phone she couldn't be bothered with customers.
Staff helpful at breakfast. Room was large. Complimentary laundry service.
Stayed in April 2024
Reviewed: 27 March 2024
Jessica
United StatesKinda pricey & in a weird area.
Very clean and comfortable; everything seemed new. Love that it's pet friendly. Close to the National Parks.
Stayed in March 2024
Reviewed: 26 March 2024
Irma
United StatesI didn't like that booking.com did not say there was a charge for pets. They just said it was pet friendly
Stayed in March 2024
Reviewed: 15 March 2024
Boehnemann
United StatesBreakfast was constantly out of food
Very clean and comfortable
Stayed in March 2024
Reviewed: 1 January 2024
Gary
United StatesTan low on coffee during breakfast
Terrific rooms. Great staff
Stayed in December 2023
Reviewed: 29 December 2023
Misty
United StatesThe breakfast was disgusting.
The property was very clean/nice.
Stayed in December 2023
Reviewed: 13 November 2023
Marcus
United StatesPrice seemed high for Carlsbad in November
Big comfy room
Stayed in November 2023
Reviewed: 16 October 2023
Steve
United KingdomN/a
Hotel was fairly new, clean good place for visiting Carsbad Caverns, outdoor pool was lovely but it was rather to hot to sit out for long. Check in manager was very helpful
Stayed in October 2023
Reviewed: 15 October 2023
Karen
United StatesThere was a restaurant on site but the menu was very limited and the walkability to other places did not exist. There were several restaurants but not close enough to walk.
All amenities seemed new and had the appearance of clean. The breakfast was good quality with several choices of warm dishes.
Stayed in October 2023
Reviewed: 13 October 2023
Lisa
United StatesNothing
Clean and convenient
Stayed in October 2023
Reviewed: 9 October 2023
Elena
United StatesThe air conditioning unit was extremely loud especially, of course, at night. It started noisily, making you think a train was passing right through the building. It happened on an average of twice per night, enough to disturb your sleep
Breakfast was OK, good coffee, orange juice, but nothing of the ordinary
Stayed in October 2023
Reviewed: 30 September 2023
Daniel
United StatesNot a thing. The property was great.
Excellent and very clean. Enjoyed our stay and would stay again. All of the staff was very friendly and helpful. The location of the hotel is great. A hop, skip, and a jump from downtown restaurants and the Carlsbad Caverns. The room was great, bed was comfortable, plenty of pillows, and overall a very lovely place to stay after hiking the Caverns.
Stayed in September 2023
Reviewed: 22 September 2023
William
United StatesFriendly staff and a nice clean room. The bar was fun. The drinks were really good. The bartender was fun. I'll stay there again.
Stayed in September 2023
Reviewed: 9 September 2023
William
United StatesBreakfast items needed to be warmer
Excellent morning front fest stall
Stayed in September 2023
Reviewed: 6 August 2023
Itzel
United StatesCleanliness, amenities such as fully stocked kitchen and Samsung cast from phone
Stayed in July 2023
Reviewed: 4 August 2023
Coleman
United StatesNo amenities except soap- they will give you lotion if you ask. We had a king room: one sink is acceptable, but only had 8” of surface around the sink. With king room, you’d think you would have more room for 2 people to put their toiletries.
Very clean and seemed new. Good hot breakfast. staff very nice
Stayed in July 2023
Reviewed: 24 July 2023
Linc
United StatesThe bar was not opened and the breakfast was not very good
Clean rooms and nice pool
Stayed in July 2023
Reviewed: 14 July 2023
Donniel
United StatesThere is nothing I can think of that was bad.
The breakfast was great, the staff was super nice and very helpful. We liked how you had to use a key card for all entries.
Stayed in July 2023
Reviewed: 5 July 2023
Emily
United StatesThe coffee was burnt and the breakfast was not a “hot” breakfast. The desk staff was extremely nice.
Cold air conditioner and clean
Stayed in July 2023
Reviewed: 3 July 2023
Leah
United StatesThe shower water pressure, it was horrible. We were also excited for breakfast but it was not good at all. One other thing, when we checked in the front desk attendant was not very friendly, she did not provide much information. The next day I went to correct my bill and the morning attendant informed me that normally the other attendant should have explained the $15 deposit that gets refunded upon checkout. I'm not surprised considering she only spoke when I asked questions.
Oh the room was comfortable, I slept good. The lobby area had a lot of room, we were able to bring our dinner back and enjoy it on premises. My kids also enjoyed using the pool.
Stayed in July 2023
Reviewed: 29 June 2023
Pam
United Statesmaybe expand the bar menu. limited choices.
super clean rooms, staff was awesome. breakfast was very good.
Stayed in June 2023
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