9315 Leesgate Road, Louisville, 40222, United States
#4 of 146 hotels in Louisville
Guests' ChoiceBased on 381 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.6
Staff
9.5
Value for money
9.3
Free WiFi
8.9
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End of dialog contentReviewed: 22 April 2024
Kendall
United StatesN/A
It was very vibrant and clean. Our room felt like home!
Stayed in April 2024
Reviewed: 8 April 2024
Heather
United StatesGreat staff and environment!
Stayed in April 2024
Reviewed: 8 April 2024
Lyndsay
United StatesThe breakfast bar was delicious and fresh. Freshly made pancakes along with scrambled eggs and sausage links. One of the workers said they change the menu slightly day to day so that's nice. One of the best breakfast bars I've had at a hotel. Checkout was at 12 which is amazing because I hate waking up early for Checkout. There's a workout room and a pool. The lobby had plenty of room for guests to hangout. My room was so spacious with a sitting area, a kitchenette stocked with basic dishes and a good side island for any cooking or if you need to use it as a desk area.
Stayed in April 2024
Reviewed: 7 April 2024
Leann
United StatesLocation is a little awkward
Breakfast
Stayed in April 2024
Reviewed: 3 April 2024
Zach
United StatesBreakfast was great, liked that it was changed every morning
Stayed in March 2024
Reviewed: 25 March 2024
Vanessa
AustraliaNothing
Breakfast was amazing, room fabulous, loved the location
Stayed in March 2024
Reviewed: 25 March 2024
Katrina
United StatesPrice a bit high. The GPS link on the booking took me to the wrong place.
Room was very nice. Comfortable bed. Great breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Alondra
United StatesI loved the kitchen setup and the beautiful bathroom. The beds were very comfortable as well but the pillows could be a bit firmer and fluffier but other than that it was perfect.
The room was very comfortable and very nice. The staff was very nice and accommodating and the hotel itself was very clean.
Stayed in March 2024
Reviewed: 25 March 2024
Sally
United StatesMaid service was every other day. So we had to ask for More towels and trash piled up
Location was perfect. Close to restaurants and things to do
Stayed in March 2024
Reviewed: 21 March 2024
Deborah
United StatesClean! Breakfast was very good and the staff were super nice.
Stayed in March 2024
Reviewed: 18 March 2024
Tammy
United StatesThe bathroom sink wouldn't drain. We didn't report this but it seems as if the cleaning team would be aware as it holds water when it is cleaned. Also the shower water took forever to get hot.
The hotel was clean, staff was friendly, and breakfast was good. Could have been a bit warmer, but not bad. The room size was nice and having a king bed was awesome.
Stayed in March 2024
Reviewed: 11 March 2024
Steve
United StatesImmediately I joined the Hyatt club. Only to be told stays booked through 3rd parties like Expedia or Booking.com were not eligible for points. That was not a show stopper but I do use third party booking sites most times....
Breakfast was the best ever - Room exceeded our expectations. Our overall experience was great and the room was so comfortable.
Stayed in March 2024
Reviewed: 3 March 2024
Duysen
TurkeyDinner and breakfast
Stayed in February 2024
Reviewed: 2 March 2024
Bemboom
United StatesMy one complaint was my pillow was too big/fluffy making it hard to sleep but that's a minor gripe.
Very nice, clean facility. The room was nice and exceeded expectations. The complimentary breakfast is exceptional.
Stayed in March 2024
Reviewed: 26 February 2024
Shelby
United StatesThe noise in the lobby when passing by at night, the fan in the bathroom didn’t work so my eyes were really irritated with the high pressure water and the steam combo but other than that it was a great stay
I loved the breakfast, the bed was super comfy, it was quiet in our room despite all the noise in the lobby and the view was good as well
Stayed in February 2024
Reviewed: 8 February 2024
Beverly
United StatesThe bar downstairs should have stayed open to 12 we just loved the bartender.
Like how it looked more like a studio apartment and it was very clean.
Stayed in February 2024
Reviewed: 28 January 2024
Susan
United StatesIt was a little pricey and the pillows are awful. However, the location is amazing so I will pay for a nice, clean hotel no matter if the pillows are bad or not.
The staff was wonderful and so helpful. We had to make a slight change in our reservation and they were able to accommodate us.
Stayed in December 2023
Reviewed: 25 January 2024
Writergirl710
United StatesNothing
Very comfortable room... extremely clean. Location is close to shopping and restaurants.
Stayed in January 2024
Reviewed: 7 January 2024
Susan
United StatesNothing
Location. Design Value.
Stayed in January 2024
Reviewed: 5 January 2024
Dawn
United StatesThere was nothing we didn’t like
Very friendly, clean and great value
Stayed in January 2024
Reviewed: 1 January 2024
Jessica
United StatesThis is probably one of the best hotels we have stayed in. It was clean, the staff were friendly, and the free breakfast was outstanding. We would definitely stay here again.
Stayed in November 2023
Reviewed: 16 November 2023
Jen
United StatesGreat hotel
Stayed in September 2023
Reviewed: 15 November 2023
Heather
United StatesI was there for a concert at the Yum Center. Apparently so were most of the other guests because everyone was coming and going at the same time so there was a long wait for an elevator.
The staff were polite and very helpful. The building was beautiful. The room was perfect. The view of the river was awesome.
Stayed in November 2023
Reviewed: 13 November 2023
Amanda
United StatesEverything was perfect! Another mirror above the dresser would be nice.
The bed was super comfortable, and the shower was large. The breakfast was delicious! We were also upgraded to a suite that made our 16th anniversary more special.
Stayed in November 2023
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