5472 Gateway Village Cir, Orlando, 32812, United States
#9 of 386 hotels in Orlando
Guests' ChoiceBased on 430 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
John
United StatesNothing
It was great
Stayed in April 2024
Reviewed: 25 April 2024
Amber
United StatesIt needs an update
Beds super comfy and clean. Plenty to do
Stayed in April 2024
Reviewed: 24 April 2024
Laura
CanadaBreakfast was just ok. No hot water for tea, poor tea selection.
Pool, room layout, and bed were all great and clean.
Stayed in April 2024
Reviewed: 16 April 2024
Inyang
United StatesThe breakfast was really good. The hotel was very clean and my room was huge. Customer service was great!
Stayed in April 2024
Reviewed: 16 April 2024
Janet
United KingdomNothing
Not far from the airport, clean, comfortable, big rooms, breakfast was nice, would stay here again
Stayed in April 2024
Reviewed: 11 April 2024
Karen
United StatesNothing
Proximity and shuttle to airport In walking distance to multiple dining options Small market available in lobby
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
United StatesNice pool/bar area
Stayed in April 2024
Reviewed: 8 April 2024
Jessica
United Kingdomamazing staff who helped me with the shuttle and when I mixed up which I should have been on too. they also helped when the airline lost one of my bags ensuring i could use the shuttle to go and collect it later the following day
Stayed in April 2024
Reviewed: 7 April 2024
Joaquin
MexicoN/A
Great location!
Stayed in April 2024
Reviewed: 4 April 2024
Tricia
United StatesProximity to the airport & breakfast included. Several restaurants across the street. Shuttle service.
Stayed in April 2024
Reviewed: 4 April 2024
Ann
United KingdomOne negative. We booked the transfer from the airport and no shuttle arrived. We had to then get a taxi.$20. If you order the shuttle use the designative number they give you to confirm. It’s more secure if you download their app.
The staff were friendly and helpful. The room was large comfortable and had everything we needed. The breakfast was extremely good.
Stayed in April 2024
Reviewed: 4 April 2024
Orisel
United StatesI wish there were an early breakfast option or an adjustment on the price as I left early and was not able to partake. That was all, other than that our stay was wonderful.
Didn't try the breakfast I left at 5 am. The check in was quick and smooth. The room was modern, clean, and comfortable. The staff was very helpful and attentive. The pool was great! The shuttle was on time and quickly got us to the airport.
Stayed in April 2024
Reviewed: 4 April 2024
John
United StatesNothing!
Great Hotel! Awesome clean rooms. Everyone was very friendly who works there. Breakfast was good, as well.
Stayed in April 2024
Reviewed: 3 April 2024
Michelle
United StatesThe door to the room was very heavy
The room was spacious and comfortable
Stayed in April 2024
Reviewed: 1 April 2024
Ruth
CanadaNothing
Fresh and clean, nice decore.
Stayed in March 2024
Reviewed: 31 March 2024
Kathleen
United StatesIt was close to the airport and shopping
Stayed in March 2024
Reviewed: 29 March 2024
Claire
United StatesTrouble figuring out how to use tv
Friendly, helpful staff, newer property with well equipped, comfortable room
Stayed in March 2024
Reviewed: 29 March 2024
Matanes
United StatesNA.
Extremely clean, very comfortable. The water stations on the floor were a great as well.
Stayed in March 2024
Reviewed: 25 March 2024
Nicola
United KingdomPlastic cups and forks at breakfast, seemed to be lots of plastic waste.
Shuttle to and from the airport worked well. Nice clean spacious rooms, very comfy bed and good breakfast.
Stayed in March 2024
Reviewed: 21 March 2024
Guirda
United StatesEverything was excelent
Property very clean. Great location near the airport. Food was excellent. Very nice place
Stayed in March 2024
Reviewed: 12 March 2024
Jane
United StatesNothing
We missed our flight and were allowed to check in at 9 am.
Stayed in February 2024
Reviewed: 10 March 2024
Christina
United StatesCoat little high for 1 night but worth it in the end.
Clean, great food options.
Stayed in March 2024
Reviewed: 6 March 2024
Mark
United KingdomThe only thing we didn't like was the scrambled eggs at breakfast. They were very "Rubbery" as if they had been cooked in a microwave for too long.
The location is very good with restaurants just across the road. The free parking is also a plus as many of the hotels this near to the airport charge. The room was spacious and comfortable plus very clean.
Stayed in March 2024
Reviewed: 6 March 2024
Shalane
United StatesVery Clean and staff was very friendly!! Definitely will book again ..
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content