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Reviews of Hyatt House Pleasanton 3 stars

4545 Chabot Drive, Pleasanton, CA 94588, United States

#9 of 14 hotels in Pleasanton

Guests' Choice

Review score

Based on 275 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 1 April 2024

    9.0
    Had a pleasant and welcoming stay!
    • Leisure trip
    • Group
    • Two-Bedroom King Suite
    • Stayed 14 nights
    • Submitted via mobile

    Nothing

    Excellent facilities and really helpful staff.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Need better mattresses and pillows

    Good location

    Stayed in February 2024

  • Reviewed: 29 November 2023

    9.0
    Great
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast omelette was great

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Great stop over close to San Francisco, ideal for exploring the local wineries
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location, close to San Francisco. Ideal stop over. We went wine tasting

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Size of the suite

    Stayed in November 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights

    The egg counter was not open daily, and the pancake were not supplied as per your staff said. For the boiled egg, prefer with the shell on. The floor was not cleaned even though after the housekeeping, the footprint was still be found on the floor in toilet.

    The room is spacious, and good for a group of family. The staff are friendly and helpful.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Couldn't pay for stuff with my credit card

    Over all location

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights

    Lack of elevators for 2 nd and 3 rd floors rooms, not good for seniors.

    Hot breakfast was good, especially the omelette

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Pleasant stay in suite.
    • Leisure trip
    • Group
    • Two-Bedroom King Suite
    • Stayed 3 nights

    Its a small thing.. as a vegetarian it would have been nice to have separate utensils for some of the meals. For example there was sausage one morning in the same tray as pancakes, and only one tong for both of them.

    We stayed in a suite, and it exceeded our expectations. Both rooms were spacious, and there was a small kitchen which was well stocked had we chosen to cook. The breakfast was filling, and there was some variety on the weekend.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast didn't have jam and was very disappointed with the very limited spread.

    Our two bedrooms suite was comfortable.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    8.0
    it was good,mostley
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 4 nights

    low toilets, living room seating. bath room sink area too small.

    tv's and kitchen

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    really liked the facility would come again and share location with friends
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights

    no sponge to clean up with and no hot pads to use when baking

    kitchen well appointed

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    There was a big party in the pool area. People not staying at the hotel took up the whole pool area. People were smoking and drinking heavily. My kids and I were unable to use the pool.

    The location and clean facility. The room was perfect size for a family of 5.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom King Suite
    • Stayed 2 nights

    nothing

    Breakfast was basically the same both days but hard a lot of carbs on Sunday not a lot of protein. Room was great and clean

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    We enjoyed our stay at the hotel. Staff are helpful and service was fast. It
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    It does not have an elevator.

    I like the location whic was safe and quiet.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    I would book again if I were in the area
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was nice .

    It was nice the suite was perfect for our small family.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom King Suite
    • Stayed 2 nights

    Not being able to check in early, we had a wedding to go to. Checked in a little after 3, the room was still being worked on. Somehow we made it to the wedding.

    Room was nice, good breakfast and the pool and workout room looked great. Didn’t have time to use it. Busy weekend

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom King Suite
    • Stayed 4 nights

    great breakfast

    Stayed in May 2023

  • Reviewed: 28 March 2023

    8.0
    overall good stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    water pressure and temperatures in the shower were poor. also all the clocks weren’t corrected from day light savings time.

    rooms were nice and big. kitchen was an added bonus

    Stayed in March 2023

  • Reviewed: 15 February 2023

    8.0
    it was fine
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    no elevator! they were going to put us on the third floor we are in our 70’s she finally got us a first floor. from now on we will request one we travel there often to see family

    the location was good and the breakfast was good

    Stayed in February 2023

  • Reviewed: 10 February 2023

    7.0
    Business trip.
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 4 nights

    The smell.

    The concept.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Great place to stay Highly recommend
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    No elevator, and we were up in the 3rd floor. We were 6 adults, and there were only plate settings for 4 guests. The restroom sliding door stuck once I locked it and I couldn't get out. It took my spouse to wiggle the door and move around for it to finally open (Not funny then, but funny now) Would i stay here again, absolutely. Do I recommend you stay, absolutely.

    Beautiful room, we stayed in one of the bigger rooms that accommodated 6 adults. Room had kitchen and we loved that grocery store "Luckys" was 5 min away. We were accommodated with an early check in, front desk clerk was very friendly and courteous. And when I asked for extra towels she graciously gave them to me. The room had everything we needed in it from a large fridge, kitchen, sink, microwave, coffee pot, ironing board and iron, roomy closet, plenty of hangers, shampoo and body wash was full, beds were very comfortable, and room was very spacious and very clean. Room had plenty of toiletries too. A light breakfast with nice variety was appreciated consisting of fruit, eggs, biscuits, gravy, potatoes, bagels, cereal, coffee, orange juice, bread, toaster, nice and roomy and they have a pool and a bar with a nice selection of drinks. Parking there is plenty also and free.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I meant to stay at Hyatt Pleasanton/Dublin. By mistake I booked Hyatt House Pleasanton. Tried to change reservation night before. Called Hyatt and they told me I could make the change but when they found out I had done reservation with Booking they told me I had to contact Booking. I did but it was hopeless as It was asked to pay a penalty so I got stuck with the Hyatt house. Next time I will have second thoughts about using Booking.

    Huge rooms.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    the bathroom was moldy and cracked shower floor not very appealing

    convenient

    Stayed in January 2023

Showing 1 – 25

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