3915 Rivermark Plz, Santa Clara, 95054-4156, United States
#5 of 28 hotels in Santa Clara
Guests' ChoiceBased on 363 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Thompson
United StatesClean - good location
Stayed in May 2024
Reviewed: 22 April 2024
Sabrina
United StatesBreakfast was better than expected based on the reviews we had found online. The room was incredibly clean and quite spacious. The location was convenient and the adjacent dining/coffee shops were nice.
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
United StatesI like everything. Very peaceful stay.
The location was very convenient, lots of shopping close by.
Stayed in April 2024
Reviewed: 2 April 2024
Sal
United StatesClose to lots of stores and Great America
Stayed in April 2024
Reviewed: 2 February 2024
Lynell
United StatesNothing
It’s central to everything
Stayed in January 2024
Reviewed: 27 January 2024
Gordon
GuamSince we were there for the Niner game, maybe a shuttle for your guests going to the game.
We so appreciated the clean and comfortable accommodations. We were able to relax and get comfortable immediately after checking in. We would definitely stay there, again!
Stayed in January 2024
Reviewed: 17 January 2024
Yvette
United StatesBreakfast selection
Location to Santa Clara Convention Center and Tesla chargers on site
Stayed in January 2024
Reviewed: 10 January 2024
Dean
AustraliaNothing
Room size, service and staff elite
Stayed in January 2024
Reviewed: 26 December 2023
Osvaldo
United StatesThe additional cost for parking. You would think comes with hotel. I feel this cost is unnecessary.
The hotel was great loved everything. Clean, friendly customer service, great service.
Stayed in December 2023
Reviewed: 16 December 2023
Hankhonest
United Statessometimes the area traffic can be daunting
breakfast was good and rooms were comfortable and quiet
Stayed in November 2023
Reviewed: 25 November 2023
Lennon
United StatesSame breakfast daily. Need more options
Several restaurants in walking distance. Grocery store stayes open late. Parking garage right in front of hotel. Definitely going to book next year. 2 miles from levi stadium
Stayed in November 2023
Reviewed: 30 October 2023
Anthony
United StatesRoom above main rd / highway
Close to shopping center
Stayed in October 2023
Reviewed: 18 October 2023
Heemeng
United StatesParking not free but I understand why
How close it is to Montague expressway and shops like Peet's and Safeway
Stayed in October 2023
Reviewed: 11 October 2023
John
United StatesNothing not to like
The location from the stadium crowds was perfect
Stayed in October 2023
Reviewed: 10 October 2023
Devri
United StatesLeak issue above door in hall, key cards would not work, room was not ready at time promised.
Location, room, amenities
Stayed in October 2023
Reviewed: 3 October 2023
Nikki
United StatesWhen we came down for breakfast at 9am the coffee was gone and none of the food had been replenished. Not a huge deal, but a bit of a bummer. We ended up going to the coffee shop across the street.
Room was clean and comfortable. Great location, and within walking distance to Levi's Stadium.
Stayed in October 2023
Reviewed: 3 October 2023
Savini
United StatesIt was very close to the Levi stadium , grocery store and other stores/restaurants. Had pretty good breakfast but most importantly, it was clean and comfortable. I loved hire you’re required to use your hotel key to access the doors after hours and to access the elevator
Stayed in October 2023
Reviewed: 3 October 2023
Kate
United StatesThe hotel breakfast left much to be desired. I know it was complimentary so we weren’t expecting Sunday Brunch quality, but it was just average for it being a selling point online. Could have been better by adding a bit more variety and healthier choices.
Super clean and well-maintained property, very friendly and helpful staff at the front desk and in the dining area. Adjacent parking a plus. Eateries and grocery story within the plaza walking distance. Great location.
Stayed in October 2023
Reviewed: 2 October 2023
Nick
United StatesHotel bar needed
Everything was great. Debbie at the front desk was great at accommodating our two queen beds that we needed.
Stayed in October 2023
Reviewed: 25 September 2023
Marlo
United Stateswifi was not able to telework
everything was great except wifi was weak
Stayed in September 2023
Reviewed: 19 September 2023
Eric
United StatesThe cost was VERY expensive for the room type. The room was very small. The size is fine for two adults. But the price per night is $300+ which isn’t terrible, but with the taxes it was over $800 for two nights.
I’ve stayed at this property twice. The location is great, as it has a lot of restaurants and shops.
Stayed in September 2023
Reviewed: 18 September 2023
Neiva
United Statesit was a nice spacious room, nice breakfast and very clean.
Stayed in September 2023
Reviewed: 18 September 2023
Fernando
United StatesAll was great, no complaints, to be honest.
The location was great, close to Levi's Stadium. We got in really early, and the staff was amazing and found us a room we could get into for an early check-in. The room was a great size, the kitchen was clean, and the bed was super comfortable.
Stayed in September 2023
Reviewed: 5 September 2023
Debi
United Statesnothing
close to Levi stadium and restaurants .
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content