The property did not have the pool open it was like false advertisement on the website.. we came for for the pool and it was under construction

Stayed in May 2024

The were ants in my first room, but that was the only issue. The staff member switched my room which was great.

Stayed in April 2024

No grits

Ok

Stayed in May 2024

N/A

Value, location

Stayed in April 2024

I went to front desk to request a towel and was told.they would send one upper. Aftrr 23 minutes of waiting for towel. I called down to front desk to ask about the towel and then one was sent up in 3 minutes. But it took 26 minutes to get a towel to my room. And hotel wasn't able to find my paid reservation, so I had to call 2 different companies to find hotel reservation. But it was inputted into hotel system wrong spelling by someone. But glad it was found

Stay was good other than 2 issues listed below in what we didn't like

Stayed in April 2024

Rooms are spacious. Breakfast is suite good. The only isdue is rooms are not cleaned as good as one would expect. I believe they zre understaffed and cannot keep ip with the crowd.

Stayed in April 2024

Breakfast hours are short

The comfort and cleanliness of the hotel facilities

Stayed in March 2024

The room we booked was given away by mistake (which I totally understand- it happens. That’s not my issue) so we were upgraded to a king suite “for no extra charge”, except when I checked my bank account after checking out we were charged the extra for the suite. It’s not a problem since we stayed in the suite so of course I’ll pay for it. But don’t tell me it will cost the same as the booking I made ($738.34) and then when I checked my bank account I was charged $1,070 in increments. $160, $80, $490, and $170 two times.

Location was great. We did not try the breakfast so can’t say. Very clean and comfortable. Friendly staff. Staff was always cleaning when we were coming in and out. Mopping, sweeping, etc. I appreciate the high standard the hotel staff had for keeping it tidy.

Stayed in March 2024

My sink faucet was about to fall off. I feel like the hotel looks nice but cheaply made. Only one elevator was working, so you often had to wait extra time. They need to get that thing fixed ASAP. The breakfast area was not big enough for the amount of people they had. They needed more staff cleaning up during breakfast. All the trash cans were overflowing. The should have breakfast go to 10, not 9:30.

The rooms were clean, comfortable beds, the place looked nice, and I thought the price was very good. The breakfast was pretty good (scrambled eggs, sausage, warm biscuits, bagels, waffles, yogurt, juices, etc.). Checkout at 11. Costco is across the street!

Stayed in March 2024

Great choice

Stayed in March 2024

One working elevator is far not enough! Even two elevators are not enough for the size of the object. Breakfast was okay, but it wasn't replenished promptly.

Very spacious room, clean, good bed, quiet. Really good and relatively new object!

Stayed in March 2024

We were a given a room on the first floor by the door and heard stomping, running, and noises all night.

Comfort

Stayed in March 2024

One elevator was broken

Good breakfast options Good location

Stayed in January 2024

💧 water pressure in shower was pretty low

Great breakfast selection

Stayed in January 2024

There was no hand soap and when asking for it I was told they run out of it

Location and the cleanliness. Breakfast was great as well as the staff!!

Stayed in January 2024

Most of the stay was splendid. The only situation that was concerning was when I was trying to check in on Friday night. I accidentally chose the wrong dates, and my reservation was canceled. When I tried to check in, the women expressed no empathy or eagerness to assist with my concern. The fix was simple, but I had to basically figure it out myself. Luckily, I asked questions to make sure to have a room but the energy was just off. Then, I asked for a printed receipt and she said no, they don't have that. I would get an email at the end of my stay, but the hotel emailed me the the receipt moments later. The woman had braids and glasses, and it was just not the best customer care. I'm a manager within my company, and if one of my agents exhibited the type of customer service that was provided to me, a conversation would have been had, and possible further action. All of the other staff were more than helpful and understanding. The score would have been a 10 if this did not take place.

Location, Quiet, Updated Room, Breakfast selection, MOST of the staff were very kind Very clean and neat. I didn't hear any of my neighbors. Workout room has speakers so that's a plus.

Stayed in December 2023

Breakfast and it was only one working elevator so had to wait awhile

Everything was great but the breakfast. If they had Better breakfast I would book again

Stayed in January 2024

Kitchen at breakfast time was disorganized and crowded, and lacked many essentials. No scrambled eggs or toast, or fresh fruits at breakfast time.

Value for the money spent. Location of the hotel was great and there were ample parking spots at the hotel.

Stayed in December 2023

The breakfast area was extremely crowded and they were out of almost everything.

Property was clean and comfortable. Easy check in.

Stayed in December 2023

elevators were slow

room was great, staff was friendly and helpful, breakfast was very impressive.

Stayed in December 2023

Is clean , the room is big

Stayed in December 2023

Only stayed 1 night didn’t have breakfast as finished at 9

Stayed in December 2023

The food was some what cold for coming straight out the kitchen and the meat tasted like cardboard

Rooms were clean and the workers were nice and considerate

Stayed in November 2023

The elevator kind of triggered my anxiety :( so rocky and almost caught my bestfriend arm in the door way because it close so fast.

It was very clean and quiet, nice location.

Stayed in November 2023