1835 West Harrison Street, Building A, Chicago, 60612, United States
#96 of 182 hotels in Chicago
Guests' ChoiceBased on 1181 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 30 May 2024
Reyna
United StatesThe water pressure in the shower was lacking.
Super clean and great location… only a few minutes away from the metro.
Stayed in May 2024
Reviewed: 28 May 2024
Nathan
United Statessystems were not clear. Self bussing was a disaster
food was adequate
Stayed in May 2024
Reviewed: 27 May 2024
Erika
United StatesNoise…very noisy
Location
Stayed in April 2024
Reviewed: 21 May 2024
Nicole
United StatesThe overall experience at the hotel was truly exceptional, from the beautifully appointed rooms to the comfortable sitting areas. The staff members, particularly Charminique and Celeste, were outstanding in their service. Charminique went above and beyond to assist us in finding great places to eat in the city, offering valuable insights and recommendations on local food spots. Celeste also provided exceptional assistance during our stay, ensuring that we had everything we needed for a memorable experience. Their dedication and attention to detail truly made our stay unforgettable.
Stayed in May 2024
Reviewed: 13 May 2024
Siddarth
CanadaThe bathroom shower head was very bad. It was pricking while running.
Room was big and looks nice and tidy.
Stayed in May 2024
Reviewed: 5 May 2024
Angela
United StatesThe parking or lack there of my husband is an amputee, and I had to leave him behind, walk to and from a parking garage alone. The hotel parking lot could have accommodated more people if it had lined parking spaces. People were left to create their own space, which was chaotic. The lack of outdoor seating to enjoy the great weather. The hair in my shower and on the shower mat was not ok.
The proximity to the United Center, the spacious room and halls. Dining (breakfast) was just ok. The option for breakfast was a nice feature.
Stayed in April 2024
Reviewed: 29 April 2024
Willie
United StatesThere was no on-site parking available.
Breakfast was ok, more assortment of meats would be nice.
Stayed in April 2024
Reviewed: 29 April 2024
Mike
United States.....
......
Stayed in February 2024
Reviewed: 11 April 2024
Margaret
IrelandNothing really, but if i had to pick something - the decorate is a little cold, rooms would be much nicer with some rugs, throws, cushions, something to make it softer.
We were going to a concert at the United Centre, so the location was amazing. We had a drink and snack in the bar upstairs, nice area and great cocktails.
Stayed in February 2024
Reviewed: 8 April 2024
James
United StatesNo free coffee station available during the day.
Stayed in April 2024
Reviewed: 1 April 2024
Cervantes
United StatesA little bit away from downtown and the parking wasn’t so accessible
I loved the cleanliness and the food options
Stayed in March 2024
Reviewed: 1 April 2024
James
United StatesLow level of lighting in the room
Breakfast, quiet room, security
Stayed in March 2024
Reviewed: 11 March 2024
Lora
United StatesBreakfast was awful. It was not closing time, and they didn’t have the food bar stocked, and the hot food was cold and nasty.
Friendly staff, clean facility, location was perfect for United Center concert
Stayed in March 2024
Reviewed: 9 March 2024
Debra
United StatesSince there aren’t many options for dinner within walking distance, a fuller menu at the bar in the evening would be appreciated. As my husband is having many rounds of chemo treatment at Rush and I am staying at the hotel 5 to 7 nights for each round, maybe a reduced rate for repeat customers would be appreciated. Also, after my last stay I received my check out receipt by email. I also received a check out receipt for 3 other people who I did not know. I certainly hope their bills were not added to my credit card. You need to fix your online receipt system. The refrigerator in my room, 635, did not keep anything cold.
Quiet rooms. Daily breakfast. Rooms have a little more space than most other hotel rooms.
Stayed in March 2024
Reviewed: 5 March 2024
Miguel
United StatesThey charged us twice for our room and I would like to be refunded the money of the 2nd charge
Was good breakfast very well taken care of hotel
Stayed in March 2024
Reviewed: 4 March 2024
Brian
United StatesDirty elevators... Everything else was fine.
Corey at the Front desk was outstanding. Room was great, large, modern and clean. The elevators could use a wipe down but overall great experience.
Stayed in March 2024
Reviewed: 27 February 2024
Rebecca
United StatesPaying for parking
Very accommodating ! Room was very clean
Stayed in February 2024
Reviewed: 13 February 2024
Nadine
CanadaNot super clean
Close to downtown
Stayed in November 2023
Reviewed: 11 February 2024
Clint
United StatesNothing
Free breakfast....bonus! Easy walk to United Center. Will come back again for sure!
Stayed in February 2024
Reviewed: 9 February 2024
Sampair
United StatesProximity to the United Center Easy, safe walk
Stayed in February 2024
Reviewed: 4 February 2024
Judith
United StatesNothing
Big room. Good location for United Center concert
Stayed in February 2024
Reviewed: 23 January 2024
Clark
CanadaStaff was short with me about parking. Bad service information
Close to downtown
Stayed in December 2023
Reviewed: 2 January 2024
Vivek
IndiaComplementary breakfast was terribly managed. Items were not stocked properly. Each time had to ask and the answer was we are out. They were out of oats, just so you know.
Vey clean and well kept
Stayed in December 2023
Reviewed: 23 December 2023
Didier
FranceBreakfast included but very classic with a lot of waste (everything goes to the trash 🥲)
Nice building, originally an hospital very close to the Stadium 10 min walk.
Stayed in December 2023
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